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Infor Birst

Infor Birst

Overview

What is Infor Birst?

Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools,…

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Recent Reviews

TrustRadius Insights

Birst is a versatile business intelligence tool that caters to multiple departments across organizations. Users from Sales, Finance, …
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Birst almost live access

6 out of 10
January 09, 2019
Birst is used as a delivery mechanism to display data to our client. We collect data on mobile device usage patterns, as well as analyst …
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Birst review

2 out of 10
March 30, 2018
Incentivized
We used Birst as a visualization tool for selling our analytical services to our clients. It was used by multiple people internally (data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Drill-down analysis (78)
    8.0
    80%
  • Customizable dashboards (77)
    8.0
    80%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (72)
    8.0
    80%
  • Formatting capabilities (77)
    7.0
    70%
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Pricing

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Basic License

$30,000

On Premise
Per 20 Users Per Year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://bit.ly/2n6VznO

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Extending Analytics in CloudSuite Distribution - Demo

YouTube

Analytics Anytime, Anywhere - Birst Mobile Demo

YouTube

Automated Data Refinement in Infor Birst - Demo

YouTube

Best Practices For Increasing Adoption of Analytics - Demo

YouTube

Infor Birst How-To Series – Connecting to Databases

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

7.4
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

7
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

6.9
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.3
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

5
Avg 8.0
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Product Details

What is Infor Birst?

Infor Birst is a BI product that enables a single view of data and eliminate data silos. Additionally, decentralized teams and individual users can augment this shared analytic fabric with their own local data, without compromising data governance. This consistency comes from a unified semantic layer, which maintains common definitions and key metrics, no matter where users sit.

Birst achieves Networked BI through a 2-tier architecture that aligns back-end enterprise data with line-of-business or local, edge data. Birst’s Automated Data Refinement extracts data from any source (data stores, applications, warehouses, big data, and unstructured external sources) into a unified semantic layer. The result is a consistent view that enables users with self-service analytics through dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

Birst goes to market in two primary ways:

  • Direct, for enterprises using Birst for analytics on internal data to drive improved business outcomes
  • Embedded, for all size companies who offer data (analytics) products, by embedding and white-labeling Birst capabilities into their products

Birst’s product is packaged in 3 available formats:

  • Platform and per-user fee
  • By Department or Business Unit
  • By end-customer (for embedded scenarios)

Infor Birst Features

BI Platform Features

  • Supported: Administration via Windows App
  • Supported: Administration via MacOS App
  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Infor Birst Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Infor Birst Videos

Infor Birst Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll
Supported LanguagesArabic, English, Dutch, French, German, Japanese, Korean, Portuguese (Brazil), Simplified Chinese, Spanish

Frequently Asked Questions

Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.

Alteryx, InsideSales.com / XANT Predictive Pipeline (discontinued), and Datameer are common alternatives for Infor Birst.

Reviewers rate Report Delivery Scheduling and Multi-User Support (named login) highest, with a score of 9.

The most common users of Infor Birst are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(186)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Birst is a versatile business intelligence tool that caters to multiple departments across organizations. Users from Sales, Finance, Accounting, and HR departments rely on Birst to establish a single source of truth and move away from individual definitions of data. Zalora, for example, utilizes Birst as their primary tool for self-service data needs, including data extraction for operational purposes and simple ad-hoc analysis. The fulfillment center employs Birst to track item or product level KPIs, while the marketing teams make use of Birst Live data and dashboards to monitor campaign sales and discounts. Birst integrates with various data sources like Google Analytics, event tracking, operational data, and sales data through a separate data warehouse. By distributing reports and dashboards across the company for viewing, Birst serves as an enterprise-wide BI visualization and distribution platform that supports different revenue models while providing reporting automation, visualization, and distribution capabilities. Furthermore, Birst is embedded into cloud-based software provided to customers, enabling the monitoring of software utilization and tracking of marketing campaigns. Salesforce users benefit from BIRST Dashboards integrated into Salesforce pages as it provides sales analytics and pipeline tracking. The time-to-delivery advantage offered by Birst was one of the reasons it was chosen by many organizations. It allows for simple gathering of company-wide data streams without the need for manual data warehouse construction or report building. With Birst's robust features, it is used across various industries and departments such as SCM & Operations teams, Sales teams, partners, finance, marketing, product management, clinical data analysis in hospitals, education institutions for measuring performance effectiveness and much more. Overall, Birst fulfills a wide range of use cases and enables businesses to analyze data effectively and gain valuable insights to drive informed decision-making throughout the organization.

Highly versatile and user-friendly: Users have found Birst to be a highly versatile and user-friendly business intelligence tool. They appreciate the intuitive user interface, which makes tasks easy to perform. Many reviewers have mentioned that even users with limited technical skills can quickly navigate the platform and start using its features effectively.

Knowledgeable and proactive support: Many users highly value the knowledgeable and proactive support provided by Birst. The support team is responsive and helpful in providing excellent guidance. Reviewers have expressed satisfaction with their interactions with the support team, highlighting their expertise in resolving issues promptly.

Customizable user interface: Users appreciate the customizable user interface of Birst, which allows them to tailor the platform to their changing business needs. The flexibility of the interface is seen as a major advantage by several reviewers who mention being able to personalize dashboards, reports, and visualizations according to their specific requirements.

Confusing User Interface: Users have found the user interface of Birst to be perplexing and not user-friendly. Some reviewers have mentioned that it has a steep learning curve and lacks proper organization and categorization of custom expressions.

Lack of Support from Technical Team: Several users expressed frustration with the lack of support from Birst's technical team. They reported difficulties in reaching them over the phone and dissatisfaction with their insistence on scheduling calls even after submitting detailed tickets.

Difficult Data Modeling Process: Users encountered challenges with data modeling in Birst, especially for those who were new to the platform. The ETL tools were described as inadequate, leading some users to rely on alternative platforms for data warehousing.

Users commonly recommend Birst for its intuitive and effective business intelligence and data analysis capabilities. They attribute Birst as a comprehensive solution with a low total cost of ownership. Additionally, users suggest Birst for its cloud-based central BI solutions, emphasizing their focus on security and scalability. Another frequently mentioned recommendation is Birst's top-notch visualization capabilities, making it an ideal choice for organizations seeking advanced data visualization tools. Users also find Birst to be highly capable and user-friendly, highlighting its excellent analytics and AI capabilities.

Attribute Ratings

Reviews

(26-50 of 96)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
From a technical perspective it is so handy that everything can be handled through the browser. No installation is required.
As we are an international company where a lot of users are spread all over the globe and travelling a lot this is a good point.
The learning curve isn't steep for the users, a little steep for the administrator. Of course, complex solutions or improvement of performance require more insight and knowledge. Integration of different data coming from different sources, on premise or in the cloud, is another good feature of birst.
As stated previously the export of data isn't as powerful as expected. A workaround is of course to change the mindset of the users and get more familiar with using the Birst frontend instead of using a spreadsheet to do the actual analysis. In our current setup some performance improvements are required, and ongoing, to do online and fast analysis.
Ash Bosworth | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
Well suited to provide quick and easy development, quick and easy deployment, powerful data processing capabilities.

Less well suited to time-critical reporting due to current issues with Birst server performance (although this is being addressed).
March 08, 2018

Birst for all

Score 9 out of 10
Vetted Review
Verified User
Incentivized
BIRST is very well suited for connecting and reporting on Cloud based systems. With some limitations and challenges, BIRST can be made as an Enterprise Reporting tool with very minimal cost. If someone is looking for a proven BI tool with low TCO, BIRST will be in Top 3 list.
March 07, 2018

Birst Review

Score 4 out of 10
Vetted Review
Verified User
Incentivized
Best used in a case where the users of the product are not tech-savvy/don't know programming so the customers can drag and drop everything they want. Not great for when those end users want you to build their reports for them. Lack of basic left join functionality really tanks its usefulness.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Birst is excellent for simple reports backed by a straightforward data structure. It is less helpful for complex reports with highly permutative prompts, based on a complicated data structure with poor data hygiene.
February 28, 2018

Birst Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Birst has done well in a fixed data model, prescribed insights scenario. We have received positive feedback from business users on the ease of navigating and accessing their insights.

We haven't done this yet, but it appears custom or ad hoc reporting might be a little work for advanced users.
February 21, 2018

Birst debunked.

Rohit Acharya | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Appropriate scenarios
  • Birst is best suited for canned report or standard MIS reporting.
  • Email based reporting
  • Birst can also be suited for management reporting, live tracking, alerts, and operations reporting (with a limited data set)
  • Financial reporting based on time (with a limited data set)
  • More employees need access to data
  • Poor data warehouse infrastructure

Less appropriate scenarios
  • For merchandising companies where the level of detail involves a lot of rows.
  • Multiple data sources which increases load at backend
  • International users outside US
  • Decisions had to be made real time and faster
  • More dependency on customer service
  • Excel or flat file based analytics
  • External Input is frequently required in reports
  • Interactive dashboarding
  • Advanced analytics involving model building.
February 16, 2018

Birst at its Best

Dhiraj Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would say when it comes to building a report with the data from the database and data from an Excel sheet, Birst makes it easy to blend both the data with ease to operate on the data. Birst should also focus on implementing new connectors for Spark, Scala and other streamlined APIs which can help in building a real-time dashboard.

Raj Srinivasan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you are an SMB to medium sized company that is starting a BI practice in the IT space, Birst is a great fit. Not too many bells and whistles but does help you achieve simple outcomes very effectively.

Birst is not a tool for large scale reporting needs. I would not consider birst if i had to do advanced reporting and if having an extensive access to visualization options is important.
Patrick O Leary | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
BIRST is suited for organizations that are MIS driven with internal consumption. Where the end result can be clunky and acceptable.

BIRST is not suitable for end users that are external where the level of quality needs to be higher, the pace by which changes are handled impact the ability for an organization to commit to customers.
February 15, 2018

Birst Forward

Paula Revell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have enjoyed learning the capabilities of Birst. Birst is beginning to assist with some of our Business decisions. We regularly create reports in Excel to manage our decisions, but have now replicated in Birst.
Where we have requests for ad-hoc reporting, it can take some time to set up the required reports, when the report may never be required again.
John Laws | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
As an OEM customer Apex uses Birst to deliver our BI solutions globally. Birst has the legs to get the job done on scale with a flexible UI/UX and multi-language capabilities.

Birst Support has been outstanding to work with as we tackle OEM projects new to both our company and Birst. Work arounds and enhancements have assisted Apex in pushing out a high quality branded product to thousands of customer.

Birst's Direct Connect product provides for real-time reporting; which is a nice add on to the DWH based BI. Support of embedded reporting and SSO makes Birst easier to integrate and support.

The addition of Mobile delivered BI to our Customers in an entirely new way - anywhere anytime.

We are very satisfied with how well Birst has preformed and look forward what is to come in 2018.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Birst is well suited for organisations with a need of highly segmented and detailed data. It enables the analysis of big amounts of data based on pre-defined parameters. Nevertheless, it is not well suited for departments or organisations which just need basic data or a little amount of different parameters. If used in these cases, it can lead to excesive complexity and confusion.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Birst is a tool well suited for a company that has a dedicated IT operations team who can build ETL and dashboards as per the business needs. Maps in Birst are really an impressive feature which explains the story. Birst will be handy on mobile and it has a good engine which will process data quickly.
Rick Hutchinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Birst is well suited for making data more accessible to end users who need to explore data but do not have expertise or time to also manage the datasets on the back end. The complexity of data can be hidden from end users by a data admin creating a situation where the endless request for reports and/or updates to reports is eliminated by Birst's features.
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