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Bloomfire

Bloomfire

Overview

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with…

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Recent Reviews

TrustRadius Insights

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access …
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Bloomfire shines!

10 out of 10
April 05, 2022
Incentivized
We use Bloomfire as a internal search engine and an information posting platform., Bloomfire is used company wide on a daily basis to pass …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

Bloomfire Review: Allows Medical Pro To Search In Catalogs of Data Quickly & Efficiently
03:35
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Pricing

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Basic

$25.00

Cloud
per month

Entry-level set up fee?

  • $25
    Optional
For the latest information on pricing, visithttps://bloomfire.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Details

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

Bloomfire Videos

Introducing Bloomfire Spark
Bloomfire for Knowledge Sharing
Southwest Airlines Democratizes Insights with Bloomfire
Southwest Airlines Democratizes Insights with Bloomfire

Bloomfire Integrations

Bloomfire Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUSA, Australia, UK, England, Germany, Canada, Mexico, Spain, Ireland, Wales, France, New Zealand

Frequently Asked Questions

Bloomfire starts at $25.

Guru, Market Logic, and Zendesk Guide are common alternatives for Bloomfire.

Reviewers rate Usability and Support Rating highest, with a score of 9.

The most common users of Bloomfire are from Mid-sized Companies (51-1,000 employees).

Bloomfire Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(283)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access to information, allowing users to find answers and solutions on their own, without the need to reach out to others. This has proven to be a valuable feature, as it reduces dependency on colleague availability and fosters a sense of independence among users.

With Bloomfire, users also have the ability to store and access important documents, benefiting both office-based employees and those working in remote project sites. The platform's ease of navigation has been widely praised, making it effortless for users to locate the information they need. Additionally, Bloomfire serves as an educational tool, providing training materials and company knowledge to enhance professional development within organizations.

Moreover, Bloomfire facilitates communication and information sharing between employees across different locations. Its centralized nature allows for seamless collaboration among team members scattered across time zones and departments. Whether it's accessing up-to-date information related to the Covid-19 pandemic or quickly disseminating critical updates to remote workers, Bloomfire proves to be a reliable solution for efficient and effective communication.

The platform's versatility is also highlighted in specific industries such as healthcare and education. In healthcare settings, Bloomfire serves as a one-stop shop for systems used in healthcare, organizing HR applications, patient care resources, and crucial policies in one central location. For educational institutions, Bloomfire addresses document management and internal communication needs by offering a centralized repository for sharing resources, district-wide videos, curriculum materials, and more.

Overall, user experiences attest to the usefulness of Bloomfire in various scenarios. Whether it's accessing information on-demand, promoting knowledge sharing among colleagues, or facilitating seamless communication across different locations and industries, Bloomfire proves to be an invaluable tool for organizations seeking streamlined information management.

Attribute Ratings

Reviews

(1-25 of 174)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Simplicity of uploading
  • Search
  • Organization around themes (Series)
  • Greater customization of home page
  • Easier navigation of the underlying document organization
  • Ability to download individual pages from powerpoint decks
  • Some usability improvements around formatting of new posts
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Information on Partner Kickoff Events
  • On Demand Partner Webinars
  • Developer community updates
  • UI should be imporoved
  • Expected articles on AWS
  • Expecting POC's on Slack
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Good articles on SAP connectors
  • Mulesoft practices through customer success
  • Information on Product Roadmap
  • Expecting some more articles on AWS
  • Improvement on UI and easy search engine actions
  • Sorting articles into proper domain folders
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Mulesoft Accelerator sessions
  • Mulesoft composer demo videos
  • FAQ for mulesoft partners
  • Expecting some workshops of AWS integrations
  • Information on Munit frameworks
  • Sessions on Best practices and Application updates
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Loads quickly
  • Easy navigation
  • Customizable
  • The search feature needs to be more precise
  • Keyword search sometimes brings up very old things first instead of the newest articles
  • Should be able to customize our individual homepages and group commonly accessed pages in the sidebar.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Mulesoft community Updates
  • Partner Sales talks
  • Partner Tech Talks
  • Partner Webniars
  • I expect some more latest articles on AWS
  • Some good articles on certifications will also be helpful
  • Conducting good number of partner enablement sessions will also be helpful
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to find what we need by typing in key words.
  • Allows us to see previous questions and answers that we may have easily.
  • Has easy access to documentation forms that we can print out easily.
  • Have a directory of forms so we can go straight to them and print them out.
Leah Linder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Deep indexing
  • Organization
  • Searchability
  • Ease of use
  • Expandable to a plethora of needs across departments
  • Beyond filters, a folder structure would be valuable
  • Ability to upload bulk content after launch
  • Integration with HubSpot
Jennie Hoffman, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows insight into posts that are not utilized so the team can look into why, or if needed.
  • Allow to publish posts quietly.
  • Ability to follow and bookmark posts is a feature our team uses.
  • Allowing copy and paste from a Microsoft document and being able to keep the formatting.
  • The autosave feature, while nice, causes us to have many saved but not published posts. The correct post is published but the "starter" post is also saved.
  • Allow for view capability of email templates that are uploaded, without having to download to see them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Segments information resources by category.
  • Leverages video in tandem with slides/text to provide a diverse suite of learning formats.
  • Community access lets you know what people in your organization are working on currently.
  • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
  • Live Q+A sessions for group onboarding initiatives.
  • Ability to label bookmarks by priority/job type.
February 04, 2022

My Reveiw

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides and easy platform for everyone to use
  • Its very easy to navigate
  • It allows us to keep track of helpful topics and information
  • I haven't found any areas that seem difficult to use, the platform is very simple.
February 04, 2022

Satisfied user

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent search engine
  • encourages user feedback
  • provides needed updates
  • easy to use
  • say what you need and it finds it
  • Show entries in more chronological order most recent first
  • speak and find
January 28, 2022

Bloomfire review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Bloomfire is great at giving you different options on how to search.
  • Bloomfire has a wide variety of topics to search.
  • Bloomfire has plenty of room for more documents.
  • Organization of the items/documents on Bloomfire is not great.
  • It is difficult to find the items I'm looking for.
  • The items have no order, and are placed in an unorganized manner.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • They have many useful filter options.
  • I like that I can customize what email updates I receive.
  • The search was difficult to figure out and unfortunately doesn't work well with how we have always named documents/posted. We have many posts named along the lines of Company - Updates - Date. When you search the exact name of an article this way, it doesn't pop up, because Bloomfire uses "-" to exclude text from your search results. I didn't realize this at first, and it was very frustrating.
  • While I like the filter options, they aren't very prominently displayed, and I didn't even notice them until I had been using Bloomfire for quite a while. The majority of our team does not use these.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Training and certification guidance
  • Some interesting articles on mulesoft composer with Salesforce
  • Also some partner sales talks
  • Some latest updates on Mulesoft
  • Firstly UI should be improved
  • Some important articles are on last pages should be able to navigate easily
  • we are expecting latest techniques and updates on Dataweave concepts
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • You can look up information very quickly with the search option.
  • All the information about our properties is at our fingertips.
  • You can bookmark important information that you can set aside for future use.
  • The information is updated daily and helps us keep well informed.
  • Sometimes, I will search for a subject like information on sportsbook info and get information that is not relevant to that subject.
  • Sometimes the information is out of date and has not been updated.
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