TrustRadius Insights
CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with …
Overview
What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
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Product Details
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- Competitors
- Tech Details
- FAQs
What is CrowdCompass?
CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.
CrowdCompass Competitors
- EventMobi
- QuickMobile
- Poken
CrowdCompass Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
CrowdCompass is an event management software system offered by Cvent.
EventMobi and QuickMobile are common alternatives for CrowdCompass.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of CrowdCompass are from Mid-sized Companies (51-1,000 employees).
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(155)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.
The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.
CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.
Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.
Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.
Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.
Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.
For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.
While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.
In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.
Attribute Ratings
Reviews
(76-100 of 103)Companies can't remove reviews or game the system. Here's why
January 11, 2019
Great App when creating complex large conferences
Score 9 out of 10
Vetted Review
Verified User
- Integration with cvent in real time
- Banner ads
- Agenda
- Venue maps with "you are here" functionality
January 09, 2019
CrowdCompass is a Powerful Tool!
- Sends push notifications out to all attendees. Very helpful to notify attendees of major events or changes during the event.
- Shows usage metrics which helps for reporting.
- Allows attendees to manipulate their agenda (if this setting is turned out) during the conference.
- Unless you pay extra, you cannot brand the icon of the app so we find that attendees are confused when it icon does not relate to the conference branding.
- The web version of the app isn't as beneficial for attendees. We have a few attendees who do not have smartphones and opt for the web version of the app but have limited options.
December 27, 2018
MY CrowdCompass Review
Score 8 out of 10
Vetted Review
Verified User
- Personal agendas
- Nice looking graphics and icons
- Would like the survey tool to be a bit quicker/smoother
December 22, 2018
Crowd Compass for Nexia International
- List of attendees
- Instructions
- Agenda updates
- Flexibility on design
December 19, 2018
CrowdCompass - an Event App That's Easy to Use!
- Push notifications - instantly let your customers know if there is an agenda change, buses are loading, etc.
- Agenda - the customers have their customized schedule on their phone.
- You can create pages within your application for transportation, dress code, hotel, etc.
- When you view all events, it shows early events. It needs to start with the latest events (descending).
- Marketing Resources should be top level instead of drilling down to it.
- We always have agenda changes after we publish our event in CrowdCompass. Sometimes the changes don't synch well and I have to make a support phone call.
December 18, 2018
CrowdCompass Encompasses It All
- Push Notifications
- Syncing with Social Media tools
- Gameification
- More customization for the look and feel
- Faster update times; however, this could be dependent on the amount of data listed
- Adding customizations like fonts, backgrounds, etc.
December 18, 2018
CrowdCompass review
- Connecting users. It allows our members to find each other through the app and connect at the event without having to give out personal information.
- We are able to upload PDFs so folks can see documents that don’t fit within other categories.
- It is easy to use. We have a wide range of age in our users and almost all of them find it easy to use.
- The maps are not very dynamic.
- The game options aren’t great.
December 18, 2018
An App for Every Event
- Allows you to provide your group with all information needed for your event.
- They have good support services.
- They allow you to get relatively creative.
- If you host an event annually, it is easy to copy it over.
- Some logic for setting things up is rigid. You need to think outside the box to make things happen the way you want sometimes.
- Features change sometimes and you are not made aware.
- Their support is great, but I do wish they had chat support.
December 17, 2018
CrowdCompass for Higher Ed
- attendee schedules
- maps
- customize FAQs
- tab navigation
- interactive maps with more information/walking directions
December 14, 2018
The sky is the limit with CrowdCompass!
- The ease and simplicity of the interface of CrowdCompass really sold itself for our team. I am constantly in databases, and it is incredibly refreshing to have a user friendly interface to learn and navigate the system.
- We chose to use CrowdCompass over many other apps that are out because of the integration with our event management system with Cvent. This was a huge perk when selecting an event app for our conferences.
- As great as CrowdCompass is currently, I feel that there are always room for improvement for technology. A few of our conferences have silent auctions and it would be great to have this in the app for our attendees to have an online bidding capability.
December 12, 2018
CrowdCompass - Would Like To see More In The Future
- CrowdCompass gives a personalized schedule.
- Customer support is excellent.
- Creating content and pages is extremely easy.
- I wish there was more room for themes and colors.
- I would like to see some more features: similar to a social wall or other ways to make the apps more fun.
December 11, 2018
Stop printing your programs and start using CrowdCompass today
Score 9 out of 10
Vetted Review
Verified User
- Easy and fantastic interface for users to be able to learn quickly and easily
- Offers a number of features to utilize as well as to sell for sponsorships
- Integrates very well with Cvent Event Management solution
- It could be a little more customizable
- There are some limitations as far as what content can be incorporated
- There could be a better, more efficient way to "mass upload" data for things such as filtered lists, etc.
December 08, 2018
CrowdCompass is the best event app out there!
Score 10 out of 10
Vetted Review
Verified User
- Customer Service
- Ease to use
- Cool features
- Nothing at this time, the app does everything we need.
December 05, 2018
CrowdCompass is a mobile app without the developer headaches!
Score 10 out of 10
Vetted Review
Verified User
- Uses an API integration with your event data in Cvent to pre-populate information about sessions, agenda, locations, speakers, etc, into the mobile app
- Provides a secure platform for attendee networking
- Allows for live polling in sessions with results available to presenters for display immediately
- I honestly think that there are no serious issues or limitations with this product. I genuinely love using it.
December 05, 2018
10/10 reccommend
- Network efficiently
- Green technology
- Push notifications
December 05, 2018
Great Product!
Score 8 out of 10
Vetted Review
Verified User
- Attendee List information
- Customized schedules, i.e air, activities, business sessions
- Easy to navigate
- Various look and feel options
- Syncs all registration info done in Cvent pretty fast
- Simple to use push notifications
- Currently it doesn't have the option to duplicate events, which would be amazing and time saving too
- Having to create groups every time I want to makes sessions customized to registration type
- More design templates
December 05, 2018
CrowdCompass is great.
- It is easy for users to navigate.
- Easy to download
- Functions Properly
- Some people had problems with the gamification features. They had trouble uploading photos.
December 05, 2018
CrowdCompass is a complete and easily configurable mobile app for your event needs.
- We can choose to make an event hidden and only allow account creation by a curated list of attendees. CrowdCompass includes dual-authentication account creation.
- We have our own branded instance of CrowdCompass, called "Siemens Meetings and Conferences." All of our events are held within a consistent app platform. Download of the app and loading of each event's info is easy and works across platforms with native OS versions and even an html5 browser-based version.
- The functionality is excellent - general schedule, personalized schedules, built-in gamification, the ability to create custom content and the option to lock any/all of it to specific groups.
- I have used the gamification to create custom challenges to work with the location of the event and with our custom theme/tagline.
- Push notifications are very easy and a useful feature of CrowdCompass. The CrowdPlanner app also allows admins to send on-the-fly push notifications right from their phones.
- It would be useful to be able to release parts of the gamification (challenges) at specific times and dates. At the moment it is an all or nothing option.
- Attendees get sound and lock screen push notifications, but CrowdCompass needs to add this kind of mobile phone notification capability to its in-app messaging feature.
- Ease of use for the planner. CrowdCompass is an app that allows our onsite event managers to quickly and easily make changes to the agenda times and locations or send push notifications/alerts to attendees.
- Ease of use for the attendee. User error is minimal with CrowdCompass. Download instructions are simple and clear. The use of icons within the app makes for a simple user experience.
- Customer support. Our CrowdCompass support team has been phenomenal! They're always able to assist with any questions or with helping us find new ways to make our experience even more positive.
- Adding sessions to the app from Cvent. Sometimes adding/changing sessions in Cvent takes a little extra time. It would be nice to be able to add sessions or update sessions within Crowd Compass without having to worry about integration points deleting those changes.
December 05, 2018
A customized app for your attendees social engagement
Score 8 out of 10
Vetted Review
Verified User
- Digital = less paper and up-to-date.
- Secure = no leaving sensitive info on the table to be picked up by the wrong person
- Interactive = polling and feedback in real time allows attendees to feel more involved and their voices are heard.
- Analytics are lacking. Improving year over year is tough when you can't see what info attendees really enjoyed.
December 05, 2018
Crowd Compass is a Great Investment for Meeting Planners
- Tons of functionality
- Very easy to use for both the developer and the end user
- Very reliable product
- A search function on the main home page of the mobile app would help attendees find the icon with the info they need
- Create session waitlist function
- Improve session enrollment function
December 05, 2018
CrowdCompass is the ONLY event app you need!
- Overall, how everything is tied together. In the back end (which is very user-friendly), you can connect sessions to speakers to rooms to exhibit booths, etc.
- Easy user interface. I was a previous CrowdCompass customer and left for another app. I came back the following year. It is such an easy interface, even for people who are not very techy (I am very techy!). It gave me a level of comfort knowing that if my staff needed to assist me in the back end, they wouldn't break anything. :)
- Customer service! Unlike the previous app we used one year, which only had tech support for west coast business hours (we are eastern time), Cvent CrowdCompass tech support is pretty much 24/7, and they have great tutorials and forums as well. Help is never far away.
- Customization! You probably won't need it, but it can be customized beyond all the great "standard customization".
- Pricing is my biggest concern because they can be higher-priced than their competitors. Negotiate as best you can, and if you still can't afford it, there are a couple of other apps out there that are good second choices. However, after using 3 or 4 different apps, CrowdCompass is honestly the best.
- I would really like to see them not nickel and dime customers on pricing - so many things within Cvent are an add-on, such as Lead Capture. It would be such a great thing to include, as well as gamification.
October 12, 2018
CrowdCompass in Higher Ed
- Schedule, tracks, sessions. It makes it easy to locate sessions that are of interest.
- Attendee management. The ability to add attendees to groups in order to target sessions or communications. Also, the ability for attendees to connect with each other.
- Push notifications. Because they work well.
- The ability for attendees or invitees to use the app to register for the event
- The ability for attendees to register for sessions. Not just add it to their schedule, but to have attendance limits and to require people to actually register and have a waitlist.
September 11, 2018
Started using for our bi-annual conference, and will never go back!
- I love how easy it is to design and customize. We are able to customize from the theme of the app, to the survey questions, poll questions, push notifications and content within the app.
- I was also a huge fan of the fact we were able to link web based content to different icons within the app home screen.
- I love how we can easily set up Kiosk Checkins with iPads & portable printers so our attendees can self check in and print their name badges on site.
- I think some of the functionality, like being able to register for a session and have it compute in the system, is one thing that CrowdCompass can build on. Our conference offers "One on One" training sessions, and it makes it difficult that it will show up on the agenda, but people cannot register.
- I also wish there was a way speakers could see have an agenda view that only shows their own personal Agenda... and even see what attendees are attending each session of theirs.
- I also wish there was a way for speakers / admins to receive a push notification if an attendee cancels a session or registers for a new session.
July 24, 2018
If you're using Cvent, going with CrowdCompass as your mobile event app solution is a NO-BRAINER!
- The app is easy to build on the back end and integrates seamlessly with Cvent, thus eliminating half the work of loading content into two platforms. Less work equals happier event planners!
- The app provides comprehensive usage metrics on demand, so we can actually see which sessions are the most engaging and adjust the sessions or make improvements real-time for those sessions with lower engagement levels.
- We are able to completely brand the mobile app "shell" to our company branding guidelines. It makes our company appear more professional and trustworthy.
- Our event attendees love the notifications feature! It allows us to seamlessly communicate with our event attendees about updated agenda session times, meeting locations, giveaways, wireless internet info, etc. even if we are not onsite.
- We have an account manager who assisted with setting the app up for us, which was easy enough, but after that, it seemed like we were on our own to learn it. Although it is intuitive, access to basic training seemed limited in our case.
- We hired Cvent Creative Services to create a new template for our reg sites, invitations, etc and that process was not only pricey, but deadlines were missed and it seemed as if there was just a lack of communication and our vision was lost in translation at times. We were very disappointed with that process.