TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/os/k0/4DNQC0XKGJNN.PNGGoodData Meets Our Needs and Has Awesome Salesforce IntegrationWe have GoodData integrated to analyze our data within Salesforce. By using the powerful capabilities within the tool, we can create our own customized dashboard that shows a high level of our sales performance by individual, office, region and department. We can all see one single version of the truth and see progress towards goals. In addition, we can segment the data to see how we are competing against competitors, which industries we perform in best, and evaluate marketing efforts.,Aggregation of information across multiple tables to quickly retrieve large data sets Customizable visuals to easily display and interpret metrics Great support team that quickly answers questions and provides guidance,GoodData's architecture is very sound. We do need to work with them to make adjustments to the data model that we are not able to do ourselves. They are quick to respond but sometimes provide a delayed turnaround.,9,,9,We have over 2000 users, including our president who receives the reports produced from GoodData on a regular basis.,10,10Good Data = Good DealGoodData puts powerful data visualization into the hands of business users, eliminating IT from the equation. GoodData required only a brief intro to its basic philosophy, and nontechnical users were quickly able to start building dashboards and views they could actually use. GoodData enabled powerful graphics to be constructed combining enterprise data and external data such as research or industry data, easily imported and homologated to create comparisons.,As with many information tools, GoodData can be challenging to a novice user who is too rushed to learn while building.,10,,9,GoodData is most popular among "data hound" category of business user. Anyone who is capable of running and refining large Excel pivots, and who can extract SQL statement results into Excel, is easily able to build beautiful analytics and visualizations in GoodData. Some less proactive GD users are merely consuming the analytics views created by their colleagues.,In one customer demo, we used online banking data (yes, for real) and observed as GoodData created different dashboards for different people depending on what it found in the downloaded data. It was very cool. Download 1 full year of online banking transactions into CSV, then create new project using this as base data. Where debit categories were clearly showing a pattern, the dashboard put this item first and showed a pretty useful pattern. where people had variable income and from various sources, it showed that first and created great interest in seasonal variances by source.,,Implemented in-house,9,In-person training Self-taught,9,It makes you feel smart. You try to build an ambitious metric or graph, and by guessing and using intuition, suddenly you've got it!,9GoodData is Ok dataWe used GoodData as an additional reporting tool for our marketing automation software and our CRM (SFDC). We used it within our Marketing department only. The tool was able to help up bridge data between SFDC and our MAS tools. We reported on ROI, marketing engagement, contact trends, campaign performance and more.,The GoodData dashboards are interactive and easy to customize. Permission settings were straight forward and easy to manage. They weren't fully customizable, but there was enough there to work with for our needs. Scheduling of reports was done well. You were able to set exact times and frequencies for reports to be sent. You also could chose between dashboards or individual reports to send.,Creating reports was not the most intuitive. The set-up is different from most other tools I've used in the past. It took quite a bit of time to really get a report set up the way I like it. If you are used to setting up reports in SFDC, this will be a much different experience. The amount of information you can have in a report was limited. If you tried to add too many columns, it wouldn't let you or you had to condense the size of the column. I didn't feel that I had too much information and would have to make my columns very narrow and export it to Excel and reformat it in order to do my analysis. It was difficult to make some of the reports visually appealing. My supervisor was the type that liked to see reports color coded, high lighted, and bolded. The basic tabular reports were very bland. Again, I would end up exporting to Excel to format my reports before sending them off. It would've been nice to do all of that in the tool and use the scheduling functionality. Pie, bar, and any other visual reports are attractive.,4,7,Our version is not widely adopted because it was meant for the Marketing department. There are about 6 total users that have the ability to create reports. Otherwise, there are about 20 users that receive scheduled reports.,7,6,8GoodData User FeedbackWe use GoodData to analyze the bookings and marketing data to generate ad-hoc reports to answer business/customer questions. We have users in different departments like Finance, Marketing, Sales, Professional Service etc. GoodData provides the BI solution of saving time and energy for regular reports and allows users to analyze the data rather than spending tons of time preparing the data. It also provides visualized dashboards which can present the trend of business performance.,Visualization Training Consulting,Direct load excel file,8,Tableau Desktop,9,150 users,8,8,9GoodData brings data to life and can make BIG DATA small. Quickly, cost effectively, easy to use, and incredibly efficent. I'd Strongly Recommend.Time to Value: GoodData is an excellent product. Having wide exposure to many products companies and solutions within the business intelligence, marketing, and sales technology space I have followed BI and the need for better annalytics closely over the past 7-8. One of the biggest challenges many companies have when acquiring a BI platform is the time it takes to get some value from it. Some can take months if note years to truly get an organization some value from them. GoodData is one of the best BI solutions to enable companies to quickly (within weeks) get direct value from it. They have developed specific solutions for Sales, Marketing and Service that for the vast majorty of companies accomplishes everything they need and then some. Ease of Use: One of the strongest and best things about GoodData is it's ease of use. The UI is great, much easier to get-up-to speed on than other more complex BI platforms and they (the company) is very committed to its customers success. Many companies can learn GoodData by just watching web videos and going through some very brief and basic training. However, GoodData can also come onsite or offers training in a variety of markets and via web for companies where that is more suitable for them. Strong Dashboards: GoodData is very strong in the area of dashboards and visual analytics. I consult with many clients big (Fortune 100) and SMB so the complexities and needs vary widely. However, one thing that stays consistent is data is just data unless you can effectively aggregate the right data sources, gain insight from those sources and be able to use that insight to take action that can positively impact your companies business decisions. The vast majority of people are visual learners and and virtually every executive I've worked with prefers to see things visually before diving into the "numbers" when weighing important business decisions. GoodData really gets it here making it easy for companies to visually show very complex and important data sets while still providing options to show more detailed views and "drill downs" if necessary. "Powered by GoodData": For many companies this is probably one of the most exciting things about GoodData and the options in which they bring their solution to market. For those companies who wish to leverage the power and flexibility of the GoodData technology but would rather "white label" or leverage the technology under their own brand, GoodData allows companies to leverage their technology just as if it was their own. Many ad-agencies, and end users find this incredibly valuable. Metadata Objects/Management (dimensions, report layouts and measurements): As deployments get larger and companies demand more scalability with thei BI platforms this becomes increasingly important. GoodData does a good job of helping their customers scale and adress some of these issues as you look accross departments and differentiating data sets. High Standards of Up-Time: GoodData guarantees 99.5% uptime in the SLA's and I am yet to run into or talk to a customer that has had a challenge in this area. The company and it's engineers seem very committed to this aspect of their business and it seems to show with the clients I speak to in terms of satisfaction. GoodData Support: GoodData has a very robust support portal and best practice resources for it's clients. Price: When comparing the cost of GoodData to other solutions in the market like IBM-Cognos, Tableau or Oracle BI it is less expensive to deploy and get up and running. Cost is one of the driving factors I use when evaluating BI solutions on behalf of my clients and that is also one of the biggest factors companeis use when doing the evaluation internally. In today's cost conscious environment I would be remiss not to include this as a strong point for GoodData as well.,GoodData was built from the ground up to be a cloud based product. This brings many benefits but to some companies it can also present some challenges in terms of security and adherence to internal policies as it relates to data security and accessibility. GoodData has a great track record of security but not every CIO/CTO can leverage an exclusive cloud environment due to corporate or government based regulations or feels comfortable with their (or their customers) sensitive data being in the cloud. This can be especially true in vertical markets such as financial services, medical and banking so finding a solution to this issue would be one area I might say they need to address...,Because I have sensitive visability into many of my clients information (some public companies) I am unable to give specific company names but some highlights of specific benefits I have seen include: Reporting Efficency: In one clients case they saw a 79% drop in the time it took to pull and analyze reports. So much so they were able to reduce head count within a department, saving a great deal of money as well. Better Customer Service: In another clients case they were able to reduce customeri ssues/problem tickets by as much as 40% by using the Gooddata platform. They got much higher visability into where in the customers journey there were challenges and then used Goodata to gain a better understanding of the problem (s) and better identify solutions giving their customer service team more power to make better decisions. Multi-Data Integration/Better Insights: With GoodData a customer can integrate and align virtualy any data source. In ones case it included Salesforce.com, Facebook, Twitter, Yammer, Eloqua, Box and some internal data sets and sources. Bringing all these together in one platform created tremendous benefit in the areas of additional insight for more targeted marketing messaging, higher ability to enable sales and better visability into their social media efforts. This helped align sales and marketing efforts to drive more revenue and higher customer renewals.,10,10
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GoodData
48 Ratings
Score 7.9 out of 101
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GoodData Reviews

GoodData
48 Ratings
Score 7.9 out of 101
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Reviews (1-14 of 14)
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David Galantowicz profile photo
July 16, 2015

Review: "GoodData Meets Our Needs and Has Awesome Salesforce Integration"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
The renewal process has been very easy in previous years.
Read David Galantowicz's full review
Mark Brennan profile photo
November 04, 2014

GoodData Review: "Good Data = Good Deal"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
GD is so far my favourite end-user BI tool and eclipses all other cloud tools, while also enabling use of GoodData on top of a corporate 'gold standard' platform such as Business Objects, or just an Oracle based Enterprise Data Warehouse (EDW).
Read Mark Brennan's full review
Crystal Steinbach, MBA profile photo
November 04, 2014

User Review: "GoodData is Ok data"

Score 4 out of 10
Vetted Review
Verified User
Review Source
Iris Ran profile photo
September 23, 2014

User Review: "GoodData User Feedback"

Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Renew

9
Read Iris Ran's full review
Robert J. Moreau profile photo
December 06, 2013

Review: "GoodData brings data to life and can make BIG DATA small. Quickly, cost effectively, easy to use, and incredibly efficent. I'd Strongly Recommend."

Score 10 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Renew

10
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well.
Read Robert J. Moreau's full review
Katie Bullinger profile photo
December 07, 2013

"GoodData Review from a Pardot User"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Overall, GoodData is a robust reporting tool that allows for easy access to data without getting lost in the UI (as can happen with other reporting tools). I've recommended the product to others and will continue to do so on the future.
Only recommendation to GoodData, amp-up your customer service.
Read Katie Bullinger's full review
Rob Gottschalk profile photo
June 21, 2013

Review: "GoodData for Salesforce Business Intelligence and Analytics"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
GoodData provides the metrics/reports that we were told it would provide. It is meeting the client's expectations at a reasonable price point.
Read Rob Gottschalk's full review
Adeeb Valiulla profile photo
January 14, 2014

GoodData Review: "Business Intelligence re-defined!"

Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Renew

8
It is indeed a great BI tool and I think it's a great way to enhance customer service and provide more information to our clients
Read Adeeb Valiulla's full review
Joshua Lipton profile photo
May 01, 2013

User Review: "GoodData has delivered GreatResults"

Score 7 out of 10
Vetted Review
Verified User
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Likelihood to Renew

9
At the end of the day, BI is valued by the results it delivers. GoodData allows you to leverage and connect the insights trapped within systems to make bold and effective business decisions.
Read Joshua Lipton's full review
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July 23, 2015

User Review: "BigData = GoodData"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
We still have a lot of data to synthesize.
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July 16, 2015

User Review: "GoodData is More Than Good!"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
GoodData is a great partner of Zendesk and I will continue to use both for as long as I can see into the future :)
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October 07, 2014

GoodData Review: "Reporting Tool for a Non-Technical Person"

Score 10 out of 10
Vetted Review
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Likelihood to Renew

10
Great tool. Helps move business forward.
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September 17, 2014

GoodData Review: "Great Product. Sharp/Flexible Reports and Easy Report Dissemination."

Score 6 out of 10
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Verified User
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Likelihood to Renew

5
Even though it wasn't the best fit for our unique needs, it is still a quality product overall.
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March 28, 2014

User Review: "GoodData, it is that good!"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
The price and usability
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Feature Scorecard Summary

Pixel Perfect reports (6)
7.6
Customizable dashboards (10)
8.8
Report Formatting Templates (9)
7.9
Drill-down analysis (10)
8.8
Formatting capabilities (10)
7.7
Integration with R or other statistical packages (4)
6.8
Report sharing and collaboration (10)
8.1
Publish to Web (8)
7.6
Publish to PDF (10)
8.8
Report Versioning (10)
8.3
Report Delivery Scheduling (10)
8.9
Pre-built visualization formats (heatmaps, scatter plots etc.) (10)
8.8
Location Analytics / Geographic Visualization (8)
6.4
Predictive Analytics (6)
8.0
Multi-User Support (named login) (10)
8.2
Role-Based Security Model (10)
8.0
Multiple Access Permission Levels (Create, Read, Delete) (10)
7.3
Responsive Design for Web Access (6)
7.6
Dedicated iOS Application (1)
4.5
Dashboard / Report / Visualization Interactivity on Mobile (7)
7.1

About GoodData

The GoodData Enterprise Insights Platform is a cloud-based, end-to-end solution that promises to gather data and user decisions and transforms them into actionable insights delivered at the point of work. According to the vendor, this empowers enterprises and software companies to integrate insights into applications so that their customers, partners, and employees can make more intelligent decisions, faster.

The vendor says the platform is powered by a highly scalable, elastic, and secure cloud analytics architecture with capabilities that support the entire data pipeline from data ingestion to insights delivery. Leveraging this platform as well as the expertise of in-house data scientists, domain experts, and data engineers, GoodData works with customers to drive a business outcome focus allowing data to finally drive meaningful change for the business.

More than 50 percent of the Fortune 500 are using GoodData. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others.

GoodData Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Has featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Does not have featureDedicated iOS Application
Does not have featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Has featureJavascript API
Has featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)
Additional Features
Has featureLifecycle Management: Multi-tenant applications
Has featureScalable and Secure Distribution: Multi-tenant analytics
Has featureEmbeddable Analytic Designer
Has featureComponent based development: beyond iFrame embedding

GoodData Screenshots

GoodData Integrations

Google Analytics, Marketo, Pardot, Salesforce, Facebook, Twitter, Eloqua

GoodData Competitors

Birst, Domo, Sisense, Yellowfin, Looker, Tableau, Microstrategy, Tibco, Qlik, Logi Analytics

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Pricing is available upon request based on implementation and data volume.

GoodData Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

GoodData Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Worldwide
Supported Languages: English, Dutch, French, German, Japanese, Portuguese, Spanish