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Google Forms

Google Forms

Overview

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and…

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Recent Reviews

Very good!

7 out of 10
April 04, 2022
We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about …
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Google Forms Review

7 out of 10
February 07, 2022
Incentivized
I use Google Forms to create and administer quizzes for my students. I have also used Google Forms to create and sign documents. The …
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Google Forms Review

8 out of 10
January 05, 2022
Besides the easy integration of your google account with Google Forms, it is very easy to create a form for your specific goal and launch …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Multiple question types (103)
    8.5
    85%
  • Response tracking (103)
    8.2
    82%
  • Survey templates (99)
    7.7
    77%
  • Themes (99)
    7.5
    75%
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Pricing

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N/A
Unavailable

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…

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Product Demos

Timify me Google Form Demo

YouTube

How to Connect Google Forms to Notion Table | Embed Google Forms inside Notion | No code free add-on

YouTube

Google Forms: Go to Page Based on Answer

YouTube

Payable Forms Detailed Overview - Let your Google Forms Accept Payment

YouTube

Google Forms with File Uploads

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

7.6
Avg 7.7

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.1
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7.8
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

7.6
Avg 8.1
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Product Details

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via spreadsheets or other analytics software.

Google Forms Video

Google Forms a teacher/student connection

Google Forms Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(888)

Attribute Ratings

Reviews

(26-50 of 109)
Companies can't remove reviews or game the system. Here's why
Lee Wheeler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are able to use Google Forms for quick surveys and other communications which require a response across the entire company. The system is able to put all responses into a single place instead of having to dig through and organize email threads.
  • VERY easy to setup and distribute
  • All responses are compiled into a Google Spreadsheet
  • Useful for internal inventory orders
  • Great for internal surveys
  • Almost too simplistic
  • Unable to style like website forms
Because of its ease of use, [Google Forms is] a great tool for many applications, mostly internal correspondences. However, due to the lack of design capabilities, we can not use as a replacement for website contact forms!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Google Forms daily to create assignments for students, give quizzes, give tests, and survey students, parents, and other staff. I also have used Google Forms for parents to sign up for parent-teacher conferences. It works very well with Google Classroom. I incorporate it whenever possible. It makes grading and keeping track of assignments so much easier.
  • Complete and compiles survey results.
  • Complete and grades quizzes and assignments.
  • Integrates well with Google Classroom.
  • Ability to make short answer responses not case sensitive.
Google Forms works very well with Google Classroom. It has made remote work during the pandemic so much easier. Students are able to navigate with ease and it automatically submits work to Google Classroom when completed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Google Forms as an assessment tool in my teaching. Students are able to use the form as an exit slip or opening activity and I can track student data easily. I have also used Google Forms as a way to gauge student interests in different performance repertoires. Google Forms also lends itself to research and data tracking. I have used Google Forms to complete my research as I pursue my master's degree.
  • Easy formatting
  • Easy organization
  • Simple distribution
  • Data collection could be improved
  • Customizations to change fonts and colors could be more intuitive
  • Locating within google drive can be cumbersome
Google Forms is very well suited for collecting data, whether it be for lesson assessments, gauging interest, or creating application materials for volunteer positions. Google Forms makes things like collecting T-shirt sizes easier and less stressful. It works well in a school and corporate environment. Google Forms is not suited for more in-depth research that requires a more interactive survey.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Forms is used internally across various departments to create quick surveys. It's very quick and easy to set up a new survey, and checking in on employee mental health and happiness is extremely important during [a] shelter in place. Forms help us address communication challenges due to lack of face-to-face interactions, and allows us to get data quickly while being able to customize surveys as we go.
  • Ease of Customization
  • Understandable UI with no Tutorials
  • Anyone can create and launch a survey in minutes
  • It's free (for personal use)
  • Customization of look and feel is lacking
  • Only 4 background color options
  • There are only 4 fonts to choose from
  • Difficult to filter out false responses from people who may have gotten the link
  • Lack of logic options and functionality
Google Forms is well suited for employee pulse surveys, customer satisfaction surveys, intake forms for contracts, voting for informal/formal outings and events, nominations and elections of certain officers or club team members, and more! Google Forms is less appropriate when the stakes are higher and there is highly sensitive or confidential information involved. You wouldn't want to include financial results or request sensitive confidential information in Google Forms.
Chris Wilkey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using Google Forms to register for different student organizations and also as a means to schedule volunteers for different events. It is used across the whole organization, but certain professors use it more often than others. I have been using this for years and I use it as my primary way to collect information from students and other faculty members.
  • It is super simple to use
  • It has the ability to add multiple different fields
  • I love using the Google Sheets feed to parse my data after the fact.
  • It isn't as robust as other tools on the market such as Qualtrics
  • The ability to customize is lacking. There could be some improvements
  • [The] only way to restrict submission is to require a Google login
If you are in need of collecting information quickly, you set up a form in a matter of minutes and start collecting data within the hour. If you need responses for a class, a meeting, or a committee, you can use this in conjunction with Outlook. I also share Google Forms links through Canvas to make life easy in the classroom.
Leo Nellessen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Google Forms on daily basis. My entire sales team uses it to share documents, track progress towards monthly sales goals, tracking of leads, etc.
  • I find the ability to track updates on various documents in REAL TIME. Changes [are] seen as they happen.
  • I love that I can be on a conference call, or be in the middle of training an employee, and they're able to follow my changes/edits as they occur.
  • No refreshing, etc. necessary to have access to the most up to date versions of key documents
  • I store all my training documents and various templates within Google document & sheets.
  • Lack of editing options becomes very frustrating at times
  • [Inability] to change font size is debilitating
  • I wish it was easier to save docs and sheets to [a] hard drive
Well suited:
Sharing of important documents
ability to retrieve data without having to request it
Central storing of important files

Not well suited: Documents/memos that require customization
Michael Chow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When I first started to use Google Forms, it was used as a course evaluation. I had taught at a school using paper evaluations at the end of the course. But, as an instructor, I wanted an assessment during the course. Using Google Forms, I created a formative assessment to gauge student learning and provide ongoing changes to the course curriculum. I genuinely believe in doing this. I was able to adapt quickly and share constructive feedback with the students. Students were able to submit the forms as anonymous. Over time, I started to create online quizzes with Google Forms too. Not only does Google Forms collects the names and email addresses, but I can also set it up, where it would give the students the right or wrong answer, give them their final mark, and tell them the answer. My students loved it.
  • Create a survey with lots of different kinds of questions from short answers, radio boxes, multiple-choice, long answers check-boxes, drop-down menus.
  • You can distribute these surveys to anyone.
  • Analyze the data in the Google Forms app itself or in a spreadsheet.
  • Receive notification for submissions.
  • Ability to play a video and do other assessments or quizzes in the same question.
  • Templates need work compared to SurveyMonkey. Google Forms are plain.
Google Forms is great for educational purposes. With any academic school, the cost is a factor. Having the accessible version of Google Forms goes a long way for the educational institute and the students who may need to use it. Yes, students have access to Microsoft Forms, but when the program is over, students no longer have access to Microsoft; Google Forms and other applications within the Google suite are free for life.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Google Forms for basic event registration and other form needs that don't require integration with our CRM. It allows users to gather information without significant cost and needed training. It is easy to spin up another form when needed.
  • Easy to use, doesn't require IT support.
  • Submits to a Google Sheet for easy storage and reference.
  • It's easy to clone a form so you don't have to build from scratch.
  • Doesn't have built-in CRM integration.
  • Limited ability to customize UI.
  • Many different users spinning up forms can make data centralization difficult.
Google forms are great for small businesses [that] don't have an IT department and don't have a centralized CRM. For larger companies, they will likely want a form solution to be integrated [into] their CRM and to have a bit more control over their form tools.
Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Forms is used to collect survey information that may or may not be anonymous, but for items that can't or shouldn't be directly included in our primary database. Google Forms are highly customizable and easy to share and analyze the data that comes in. It's also really nice that it can automatically collect the Gmail address of any logged-in user who submits a form.
  • Collects user email address
  • Can share responses with others via google sheets
  • Can customize questions and if/then
  • Can analyze responses via Google sheets
  • For the light system, it is, I haven't experienced any drawbacks that I might expect out of any similar system
  • Stronger if/then logic
  • Specific if/then logic based on which user is logged in
  • Collect name info from their gmail account, in addition to email address
The only time I wouldn't want to use Google Forms is if I would rather have the collected data flow directly into our master database. However, Google Forms data flows into Google Sheets, which is easy to configure for import/analysis, and is a great backup solution, especially if a master database isn't a relevant variable in your situation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Google Forms across our entire organization. Our company feels like it's a good way to get (anonymous) feedback for anything, like ways to improve our business, our company culture, and just team-building activities. I think it gives people the freedom to express themselves, their thoughts, feelings, feedback, etc.
  • Different answer options, whether it's open-ended, multiple-choice, fill in the blank, etc. This is nice because it gives the user different options for their responders to answer with.
  • Clear Results - After you receive all your responses you can clearly and easily read the results without having to try and figure out what everything means. It's all laid out pretty simply.
  • The design customization is pretty limited. All forms look the same and must look the same because there isn't much option to change things up.
  • Only "text" answers are allowed - respondents aren't able to upload any pictures, videos, etc.
I think Google Forms is well suited in a work setting. It lets the creator get to the point with their questions and it's very easy for employees to use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Forms are being used in our company to gather feedback and complete surveys for campus visitors.
  • Easy to use.
  • Customizable to your needs.
  • Ability to collect data and export [it] into Google Sheets or Excel.
  • Need the ability to make the forms more attractive and customizable esthetically to match your brand.
Good for gathering feedback in surveys or registering for events.
Good for repeated use or updated use where surveys are taken again or on a scheduled basis.
Easy for an organization to use internally or externally
Security is sufficient but I would not collect extremely sensitive data via forms.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Google Forms within our organization. Our leadership team creates and distributes forms to the team for various events or surveys. Google Forms has made polling our team's input quick and efficient for our leadership team.
  • Easy to create different types of questions. For example, you can create short answer responses or select one, or multiple choice.
  • It is easy to make things mandatory for the user to complete.
  • It is easy to export the respondent's answers to a sheet document and share [them] within the organization.
  • The ability to make quizzes after presentations or for training has been awesome for our hospital.
  • The visuals can be edited for [a] color choice and you can add images, however, the overall look of the survey is standard.
  • Embedding the survey into a website is not as visually appealing as other survey options.
We have found Google Forms well suited to poll the team on various events. We have used it to get a pulse point on their comfortability with some Pandemic-related topics. We have created quizzes to test team members' knowledge of new products, services, and training. We have also used them for 360 evaluations.
Emma McCarthy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Google Forms as a critical tool in our recruitment and hiring process. Rather than require candidates to submit a cover letter with their application, we ask just for a resume. For folks who have a resume that aligns with our needs, we then send a Google Form survey in order to capture the information that is normally included in a cover letter. We use the responses to our survey to determine whether or not a candidate has the skills needed to succeed, an understanding of our business model and an interest in what we do, and could be a good cultural fit. It's a critical tool in helping us smooth the hiring process (making it easy for candidates to apply) but also allowing us to quickly weed out candidates who aren't the best fit for the role or the company.
  • Very easy to use, both for the person setting up the form and for the person filling it out.
  • Allows the end user to set up a variety of survey question types
  • VERY affordable - it's free!
  • Not always straightforward how to get the link to the survey itself, versus the link to the administrative page where the survey is set up.
  • If your work email is not a Google email, then you must set a form up under a personal Google account
  • Not as robust with regards to analytical capabilities as other survey platforms (but it is free!)
[Google Forms is] suitable for simple data capture, but not gathering large amounts of consumer data. We use it for hiring questionnaires, and it's GREAT! Also, there's no guidance on survey design, which I know some of the paid survey platforms offer. If you know exactly what you want to understand from your survey base, and how to design a survey to capture that info, then Google offers a very cost effective option. However, there's no analytical output, either, so if you're looking for your survey platform to help deliver visualized insights, Google is not your best option.
Jeff Peterson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have used Google Forms for several different projects. One was to gather user feedback as a simple questionnaire. Another use case we have is to gather inventory data as products move through our organization. We can track SKU, serial, purchaser, and delivery dates of hardware we provide.
  • Easy to create
  • Intuitive user interface
  • Easy connects to google sheets to gather data
  • Easy to distribute
  • Forms all generally look the same
  • Not much flexibility in customizing look and feel
Very easy to quickly put together a form to gather any kind of data. This makes it simple to use forms as a way to test processes or gather data quickly.
Ashlie Pappas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Google Forms to get to know my audience / contacts as they join my list, for scholarship applications, and for some feedback. It's included in G-Suite so using it doesn't add to overhead and best used for situations where a quick simple, un-styled form is appropriate. It's a quick and easy solution when needing to quickly, easily, and reliably collecting information.
  • It's extremely simple and intuitive
  • It's included in the G-Suite which makes it extremely cost effective
  • It's reliable
  • Logic branding could be vastly improved
  • Increased styling options
  • Increased reporting
It's perfect in situations where you need a quick, simple solution. To be honest, I don't think of Google Forms as much as I should. For example, I needed to have people sign up to receive tester status for a new app and a Google form is much easier, taking almost no type or styling to pop out, whereas a more robust solution takes a bit more time - which doesn't seem like a big deal, but when you're hemorrhaging 5 minutes here and 10 minutes there, it really adds up quickly!
April 06, 2021

Great time saver!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use it to create checklists or surveys for others to use. Also use for planning lists
  • Use to fill out to see quantities
  • Questionnaire to be filled out daily and sent back
  • Great to communicate to various people
  • Everything I use it for I have not had issues
It is nice to get counts of items needed. It is nice even if they don't have or use forms they just receive an email and can respond
Jackie Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Forms internally to allow our sales and dispatch teams to submit refund requests, corporate apparel orders, and more. It allows us to get responses in real time and keep everything in order.
  • Easy to submit even with minimal computer knowledge
  • Easy to make forms that fit what we need
  • Converting answers into an excel sheet
  • More validation (this field must be valid phone number, etc)
Google Forms is especially helpful for anything that needs to involve more than one room/department/etc. It allows different teams to collaborate to keep things in line.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Forms as an educational tool for online CEUs as well as in-services for employees and vendors. We also use it as a CRM of sorts for our field salespeople. From sales to training to keeping track of employee requests, it's honestly an integral part of our ecosystem.
  • Fast learning curve
  • Tons of plugins
  • Great integration with Sheets
  • Intuitive design
Well suited for online education testing and even printing certificates automatically with the right plugin. Using it as a prospect management tool for sales out in the field was an out-of-the-box idea that's worked fabulously. You can limit the form to specific people or with a link. It works especially well if the user has a Google account.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When we created our online chat, it included a very basic customer survey. We wanted some very specific questions asked of our survey respondents. Google Forms made it easy to create a survey we could then implement at the end of our chats, with the questions we wanted. Data collection is in real time on Google's online spreadsheet, which can also be easily put into an Excel spreadsheet for more analysis. So far we are the only department using it because ours is the only online customer service team.
  • Very easy to set up.
  • All survey results and data collection appear in real time for instant feedback.
  • You can use their data in Excel so you can analyze and create reports your way.
  • You have to be careful NOT to manipulate the data on Google's online spreadsheet, which is why I recommend sending it to your own Excel sheet. If you change any data on their sheet, it can cause the sheet to 'disconnect' from your Forms survey so it no longer collects data and you'll have to re-set it up.
  • This is a free and good product, but it can be difficult to get customer support with Google; luckily it's almost never needed.
For any online survey, Google Forms is one-stop shopping. It's free, easy to use, easy to set up, and very easy to monitor, collect and analyze your data. You can make any question on your survey "required" when essential (meaning the survey taker cannot submit without answering). You can choose multiple choice, scale ratings, or open ended questions to allow your customers to leave comments. You can also have certain pieces of information automatically populated, such as the name of the customer service agent who assisted the customer. There's really no survey scenario I can envision where Google Forms won't do exactly what you want, easily and free.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use [Google Forms] as a formative and summative assessment tool to see what our students know. It provides us real time feedback on what scores students get so that we can see who knows what and more importantly who doesn't know the material. This allows us to guide our instruction more easily.
  • Real time data
  • Ease of creation
  • Data breakdowns
  • Data analysis
  • Ease of use
  • Uploading media from other sources could be easier
  • More detailed data breakdowns
  • Ability to link forms for different groups to compare data
[Google Forms is] great for formative assessments where you're doing simple multiple choice answers. Where it falls short is on short answer responses like those that would be found on summative assessments. There's obviously no way for forms to automatically grade those, so you could just as easily use a sheet of paper which is sometimes easier on students that aren't able to type very well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Google Forms when we're completely surveys for our internal communications. We have a company book club and we use it for taking surveys about who wants to participate in it, and also our Employee Engagement team uses Google Surveys a lot to send out anonymous surveys about various work-related issues to allow everyone to feel like we can be open and honest with our responses while remaining anonymous. It definitely helps us to get employee feedback in a very quick, simple, and efficient manner.
  • It's extremely user friendly
  • Very simple layout
  • To the point
  • It doesn't look the most professional- while the simple layout is helpful for internal communications, I wouldn't recommend using it with clients or for any external commnications
  • Sometimes when you type a paragraph it continues on the same line and it makes it hard to see what you're typed so far
Google Forms is a great tool for small companies for internal communications purposes. It's easy to create a Google Form and also to participate in filling it out. It's very simple, to the point, and doesn't have many fancy functions, for better and for worse. It's a great tool to use if you have to ask your company questions and need quick, short responses. It's also easy to read the results.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We frequently use it for internal and external uses. When using internally we collect info from our workers and partners to gauge interest in an idea or to update our databases. For external uses, we use it to collect data for our membership base.
  • Simple set up
  • Easy to edit
  • Free to use
  • More customization
  • Needs an updated UI
  • More templates
For simple forms, it is the go-to product to use because it is easy to set up and administer. You can also choose sharing preferences.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As an educator, Google Forms is used for a variety of functions. Google Forms can be a quiz, a faculty or student poll, an online ballot for club elections, or a survey for a research project. In high school, faculty and students use Google Forms for all of these and more. It is an easy way to manage data and is used often in my district.
  • A quick online quiz to test student knowledge
  • An online ballot to vote for officer positions in Student Government or a club
  • A survey to collect data for a research project
  • A poll to vote for Spirit Days or other community activities
  • I wish there were more options for layout to be able to change the setup.
  • I would like to be able to add graphics and other media...expand the questions a little more.
In education, Google Forms can be used for a variety of situations. Teachers and staff use Google Forms for online quizzes, staff or student polls, and even as a ballot for elections for Student Government or other club officers. Students can use Google Forms for surveys to collect data for a research project or to collect data for student interest in Spirit Days or other community activities. The only drawback is that Google Forms is a bit flat and doesn't allow much change in the layout or the ability to add any other media. Overall, though, our school district uses Google Forms quite often.
Score 9 out of 10
Vetted Review
Verified User
This is mainly used for collecting data and taking ideas from our staff. When a new project is to be established, this is very useful.
  • Google Forms is interconnected with Google Sheets, so it is very easy to analyze the data in a convenient manner.
  • If we wrongly add some section, we can easily remove or correct it.
  • It is very easy to use without deep knowledge.
  • More customization facilities so the user can manipulate it
  • It is internet-based one so you cannot use it if you do not have internet. It would be very useful if it could be usable without internet.
  • It only accepts texts up to 500 Kband images up to 2 Mb, and for spreadsheets, the limit is 256 cells or 40 sheets.
Google Forms is well suited for doing surveys and projects based on data analysis. You do not need to collect and analyze the data manually, since it can be done very easily and automatically by Google Forms.
Score 10 out of 10
Vetted Review
Verified User
My entire school uses Google Forms across every point of operations. We use it to communicate with each other and the outside community, and to help sort information.
  • Works great for us since we already use Google's email platform
  • Has the perfect form for each specific job
  • Easy user interface
  • Its honestly pretty great I have no negatives
Google Forms is useful for any school-related venture. Easy for kids to use as well.
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