What users are saying about
147 Ratings
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Top Rated
623 Ratings
147 Ratings
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Score 8.2 out of 100

Google Forms

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Top Rated
623 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Formstack Forms

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Anonymous | TrustRadius Reviewer

Google Forms

Google Forms works really well when you need to quickly gather information and store it in a standardized format. It also works well if your organization is already using other Google products.
If you don't use other Google products, another service may be a better fit for you. Additionally, if you need your forms to be highly customized for marketing purposes, for example, you might have an easier time with other tools.
That being said, Google Forms is well supported and is highly flexible and would likely work well for many companies.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Formstack Forms
9.3
Google Forms
7.0
Survey templates
Formstack Forms
9.0
Google Forms
7.5
Themes
Formstack Forms
9.0
Google Forms
6.8
Custom logo/branding
Formstack Forms
10.0
Google Forms
6.7

Survey Content

Formstack Forms
8.7
Google Forms
8.2
Changes to live survey
Formstack Forms
9.0
Google Forms
8.2
Question design help
Formstack Forms
8.0
Google Forms
7.5
Multiple question types
Formstack Forms
9.2
Google Forms
8.8

Survey Logic

Formstack Forms
9.2
Google Forms
7.6
Survey logic flexibility
Formstack Forms
9.2
Google Forms
7.6

Survey Reporting & Analytics

Formstack Forms
9.5
Google Forms
8.0
Response tracking
Formstack Forms
10.0
Google Forms
8.5
Data export
Formstack Forms
9.2
Google Forms
9.0
Standard reports
Formstack Forms
9.2
Google Forms
8.1
Custom reports
Formstack Forms
9.0
Google Forms
7.0
Analytics
Formstack Forms
10.0
Google Forms
7.5

Survey Administration & Security

Formstack Forms
9.0
Google Forms
8.6
Access controls
Formstack Forms
9.0
Google Forms
8.7
Compliance
Formstack Forms
9.0
Google Forms
8.4

Survey Distribution

Formstack Forms
8.0
Google Forms
7.0
Vendor-offered crowdsourcing
Formstack Forms
8.0
Google Forms
6.4
Respondent restrictions
Formstack Forms
8.0
Google Forms
7.6

Pros

Formstack Forms

  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Patrick Stephens | TrustRadius Reviewer

Google Forms

  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
Anonymous | TrustRadius Reviewer

Cons

Formstack Forms

  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Josh Summerhays | TrustRadius Reviewer

Google Forms

  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
Kim Grewe | TrustRadius Reviewer

Likelihood to Renew

Formstack Forms

Formstack Forms 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

Google Forms

Google Forms 10.0
Based on 3 answers
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
Anonymous | TrustRadius Reviewer

Usability

Formstack Forms

Formstack Forms 10.0
Based on 4 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

Google Forms

Google Forms 9.0
Based on 48 answers
Google Forms is a very intuitive and easy to use tool, it is not necessary to have a complex knowledge to create advanced forms, it is enough with the functions and aids that the tool offers for the creation of these, even children and students can do it, also the way to export the data is really simple, simply an incredible tool.
Carolina Reyes | TrustRadius Reviewer

Reliability and Availability

Formstack Forms

Formstack Forms 10.0
Based on 4 answers
No answer on this topic is available.

Google Forms

Google Forms 10.0
Based on 1 answer
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
Ashlie Pappas | TrustRadius Reviewer

Performance

Formstack Forms

No score
No answers yet
No answers on this topic

Google Forms

Google Forms 10.0
Based on 1 answer
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
Ashlie Pappas | TrustRadius Reviewer

Support Rating

Formstack Forms

Formstack Forms 10.0
Based on 5 answers
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Anonymous | TrustRadius Reviewer

Google Forms

Google Forms 8.0
Based on 47 answers
Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date
Anonymous | TrustRadius Reviewer

Implementation Rating

Formstack Forms

Formstack Forms 10.0
Based on 2 answers
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

Google Forms

No score
No answers yet
No answers on this topic

Alternatives Considered

Formstack Forms

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

Google Forms

We have also used FormAssembly, which is far more advanced with security, analytics, and functionality, but is also more expensive and takes a greater resource investment to train others to use. While FormAssembly can provide a lot more features, and is definitely the better choice for more complex surveys, forms, and applications, Google Forms is a very approachable and easy to use platform. We would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization.
Anonymous | TrustRadius Reviewer

Scalability

Formstack Forms

No score
No answers yet
No answers on this topic

Google Forms

Google Forms 3.0
Based on 1 answer
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled.That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
Ashlie Pappas | TrustRadius Reviewer

Return on Investment

Formstack Forms

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

Google Forms

  • It's difficult to track ROI since Google Forms is used less formally
  • [The] positive impact is the actionable results we receive from surveys
  • [The] impact is highly dependent on how well the questions are asked, and how seriously the survey is taken by employees
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Formstack Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Forms Editions & Modules

Edition
Silver$591
Gold$991
Platinum$2491
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Google Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Forms Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Formstack Forms
8.7
Google Forms
8.9

Likelihood to Renew

Formstack Forms
9.1
Google Forms
10.0

Usability

Formstack Forms
10.0
Google Forms
9.0

Reliability and Availability

Formstack Forms
10.0
Google Forms
10.0

Performance

Formstack Forms
Google Forms
10.0

Support Rating

Formstack Forms
10.0
Google Forms
8.0

Implementation Rating

Formstack Forms
10.0
Google Forms

Scalability

Formstack Forms
Google Forms
3.0

Add comparison