Great form for internal or external use
April 06, 2021

Great form for internal or external use

Jackie Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

We use Google Forms internally to allow our sales and dispatch teams to submit refund requests, corporate apparel orders, and more. It allows us to get responses in real time and keep everything in order.
  • Easy to submit even with minimal computer knowledge
  • Easy to make forms that fit what we need
  • Converting answers into an excel sheet
  • More validation (this field must be valid phone number, etc)
  • It has allowed us to keep better track of cancelled orders that need refunded and has saved us a lot of chargebacks.

Do you think Google Forms delivers good value for the price?

Yes

Are you happy with Google Forms's feature set?

Yes

Did Google Forms live up to sales and marketing promises?

Yes

Did implementation of Google Forms go as expected?

Yes

Would you buy Google Forms again?

Yes

It is easy to make forms and even easier to fill them out.
I have never had to use the support feature.
Google Forms is especially helpful for anything that needs to involve more than one room/department/etc. It allows different teams to collaborate to keep things in line.

Google Forms Feature Ratings

Survey templates
9
Themes
8
Custom logo/branding
10
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
9
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
10
Access controls
10
Compliance
10