TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Jama Connect

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
    Pricing
    ConfluenceJama Connect
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceJama Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.—
    More Pricing Information
    Community Pulse
    ConfluenceJama Connect
    Considered Both Products
    Atlassian
    No answer on this topic
    Jama Software
    Chose Jama Connect
    Jama Connect was the perfect balance between cost, usability and scalability that our company desired. Helix was definitely cheaper but didn't offer the usability or scalability perks. Codebeamer missed the mark on cost and was designed more for a software centric requirement …
    Incentivized
    Chose Jama Connect
    We tried to do with Requirements management with Confluence and other Atlassian marketplace tools. The Jama traceability is still the overriding decider for staying with Jama. FYI, we paid for Jama/tasktop for several years without doing the integration - you would think that …
    Incentivized
    Chose Jama Connect
    I have used MS SharePoint and Confluence before and feel that as a requirement solution, Jama is more intuitive and easier to maintain requirements and have traceability. It is easier to maintain upstream and downstream relationships in Jama which I feel is a very good feature …
    Incentivized
    Chose Jama Connect
    We are using Confluence for software projects requirements. Even if it is not as dedicated to requirements as Jama is, software developers will choose Confluence over Jama if they already have JIRA for their Agile software development. The Confluence macros are a big plus over …
    Incentivized
    Chose Jama Connect
    JCA is an extraordinary tool that is very simple to use and brings efficiency to the creation of requirements. It is particularly good at highlighting improvements to requirements which, when done properly and done up front in the engineering development process, will save …
    Incentivized
    Chose Jama Connect
    It’s easier to use, easier to trace requirements and verification and has a better UI

    These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
    Incentivized
    Chose Jama Connect
    Focused on Requirements Engineering.
    Intuitive
    User Interface
    Incentivized
    Chose Jama Connect
    easier to use with better UI and versioning etc.
    Incentivized
    Chose Jama Connect
    Functionlity is there and ease of use
    Incentivized
    Chose Jama Connect
    Jama Connect is more straightforward than these systems but not quite as versatile or comprehensive. I would choose those other systems if I were at a very large company working on very complex systems (which I am not).
    Incentivized
    Chose Jama Connect
    Better online access, risk traceability, and impact analysis
    Incentivized
    Chose Jama Connect
    Polarion did not have the outside sales support that Jama Connect has. Polarion seems better suited for an Agile development lifecycle rather than an evergreen repository of requirements, design features, and verifications.

    Excel is the low-cost/low-feature requirements …
    Incentivized
    Chose Jama Connect
    Jama brings requirements engineering to the 21st century and sets up the bar to measure other tools. DOORS and DNG never managed to make this jump and stayed in the past.
    Incentivized
    Chose Jama Connect
    We originally looked at Connect (Contour) and Doors as we wanted to move away from Word documents. Contour was much easier to use and had a better collaboration environment. The was many years ago; I haven't done any comparison in the last 5+ years.
    Incentivized
    Chose Jama Connect
    I haven't used the other tools in some time, but I know I prefer Jama over Jira and MS Project. Again, this is skewed based on the fact that I haven't used the other 2 tools in years. Jama is used more by clients whom I work with so it seems to be more of a market leader than …
    Incentivized
    Chose Jama Connect
    Ease of access. I've used so many test management tools.
    So far the user friendliness with Jama was top notch. Anyone can easily understand the flow of the application. It's best in tracking the status and checking the version of the final test case. Currently I'm using Q test …
    Incentivized
    Chose Jama Connect
    I have mostly worked with ALM and JIRA Software. they are good enough to gather the requirements but not much like Jama software. JIRA doesn't provide approval mechanism and ALM doesn't provide traceability and reuse or reviews functionalities so in all of them Jama is better …
    Incentivized
    Chose Jama Connect
    Jama suited our need for collaboration and communication plus a difficult stakeholder's approval roadblock. Jama provides a very easy to use interface and communication system that brought in the buy-in from all stakeholders based on the communication problems we needed to …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    98%
    Would buy again
    45 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    91%
    Implementation went as expected
    39 Answers
    Features
    ConfluenceJama Connect
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Jama Connect
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    Jama Connect
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings
    Mobile Access7.0118 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Jama Connect
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Jama Connect
    -
    Ratings
    Chat6.415 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Jama Connect
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Jama Connect
    -
    Ratings
    Versioning8.3137 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings
    Advanced security features8.4115 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings
    Best Alternatives
    ConfluenceJama Connect
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceJama Connect
    Likelihood to Recommend
    8.3
    (174 ratings)
    8.9
    (89 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    7.8
    (5 ratings)
    Usability
    8.1
    (63 ratings)
    7.6
    (6 ratings)
    Availability
    9.0
    (3 ratings)
    7.7
    (3 ratings)
    Performance
    8.0
    (5 ratings)
    7.3
    (3 ratings)
    Support Rating
    5.4
    (25 ratings)
    8.2
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    9.1
    (2 ratings)
    Configurability
    6.0
    (1 ratings)
    9.1
    (2 ratings)
    Ease of integration
    8.0
    (4 ratings)
    6.4
    (3 ratings)
    Product Scalability
    8.0
    (2 ratings)
    7.7
    (3 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    8.6
    (3 ratings)
    User Testimonials
    ConfluenceJama Connect
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Jama Software
    For the past year, I had taken on the Jama Administrator role for
    my client and was able to quick learn how to configure the system to
    meet requirements and expectations of ASPICE, Functional Safety, and
    Automotive Cybersecurity as well as ISO 9001 and IATF 16949 standards
    focused on quality. Jama Connect is one of the
    most powerful engineering tools I've ever had a chance to use. It not
    only does exactly what's advertised and the customer service and
    technical support are Best-in-Class. For those who are searching for a
    Requirements Management Tool, I highly recommend you give Jama a try.
    They've got everything down to a science from the moment you start
    interacting with a Jama representative, to the training and the
    on-boarding. The learning curve was very quick for me, in large part
    due to the amazing technical support that I was able to receive from
    Jama's subject matter experts. Every person whom I spoke with about the
    tool and its capabilities was absolutely top-notch. If you really want to level-up your game, try Jama Connect Advisor. Get yourself a free demo. You won't find any better tool for Requirements Management!
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Jama Software
    • Requirements Management in general
    • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
    • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Jama Software
    • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
    • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Jama Software
    Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
    Incentivized
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Jama Software
    The requirements and baseline parts are easy to use. The review centre is very useable and understandable, once you understand/set up the moderation. (This last part could use some refinement.) Integration/connectability (the Connect part of Jama) is quite possible, but the useability could use some love as well.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Jama Software
    It has always been available, except for preventative maintenance which is announced beforehand. Nonetheless, we experienced one day shortage over a miscommunication about payment.
    Incentivized
    Read full review
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Jama Software
    With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Jama Software
    They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    No answers on this topic
    Jama Software
    Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
    Incentivized
    Read full review
    Online Training
    Atlassian
    No answers on this topic
    Jama Software
    Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Jama Software
    Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Jama Software
    It’s easier to use, easier to trace requirements and verification and has a better UI These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
    As stated before tracing is much faster, creating the tracing matrix/workflow is easy like using a Miro workflow.
    It’s just easier to read everything.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Jama Software
    There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Jama Software
    • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
    • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
    Incentivized
    Read full review
    ScreenShots

    Jama Connect Screenshots

    Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements ManagementScreenshot of SOC 2 Type II Compliant