What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 29 reviews and ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 52 reviews and ratings
Attribute Ratings
- Kindful, a Bloomerang product is rated higher in 1 area: Support Rating
- Salesforce.org Nonprofit Cloud is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.9
Kindful, a Bloomerang product
69%
19 Ratings
9.0
Salesforce.org Nonprofit Cloud
90%
29 Ratings
Likelihood to Renew
Kindful, a Bloomerang product
N/A
0 Ratings
10.0
Salesforce.org Nonprofit Cloud
100%
1 Rating
Usability
Kindful, a Bloomerang product
N/A
0 Ratings
8.0
Salesforce.org Nonprofit Cloud
80%
1 Rating
Support Rating
9.8
Kindful, a Bloomerang product
98%
22 Ratings
8.8
Salesforce.org Nonprofit Cloud
88%
16 Ratings
Likelihood to Recommend
Kindful, a Bloomerang product
Kindful is well suited when:
- Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
- Small to medium sized organizations looking for an affordable but powerful donor database/CRM
- Need a powerful but user friendly tool with customizable reports
Kindful is not well suited when:
- You need very advanced customization such as the ability to built entire custom screens
- You need to track donations in multiple currencies
Executive Director
Hope680Non-profit Organization Management, 1-10 employees
Salesforce.org Nonprofit Cloud
If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
CEO (Chief Executive Officer)
Street Youth Ministry of AustinNon-profit Organization Management, 1-10 employees
Pros
Kindful, a Bloomerang product
- We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
- Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
- Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
- Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
Development Director
20 LitersNon-Profit Organization Management, 1-10 employees
Salesforce.org Nonprofit Cloud
- NPSP is designed to help with donor management.
- There are free add-ons for volunteer management.
- There is a new Program Management Module to better manage program participation and attendance.
- Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
Operations Manager
The Forge Initiative, Inc.Civic & Social Organization, 1-10 employees
Cons
Kindful, a Bloomerang product
- Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
- The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.

Verified User
Director in Finance and Accounting
Sports Company, 1-10 employeesSalesforce.org Nonprofit Cloud
- Learning curve - very powerful, but takes time to learn
- Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
- Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
Data Solutions Manager
William Penn FoundationPhilanthropy, 11-50 employees
Pricing Details
Kindful, a Bloomerang product
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$100 0-1000 Contacts
Kindful, a Bloomerang product Editions & Modules
Edition
Starter | 100/month1 |
---|---|
Launch | 200/month2 |
Growing | 300/month3 |
Pro | 400/month4 |
Enterprise | 600/month5 |
- 0-1000 Contacts
- 1001-5000 Contacts
- 5001-15000 Contacts
- 15001-25000 Contacts
- 25001-50000 Contacts
Additional Pricing Details
All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.Salesforce.org Nonprofit Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Salesforce.org Nonprofit Cloud Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Kindful, a Bloomerang product
No score
No answers yet
No answers on this topic
Salesforce.org Nonprofit Cloud
Salesforce.org Nonprofit Cloud 10.0
Based on 1 answer
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
Engagement Director
Mission: HopeNon-Profit Organization Management, 11-50 employees
Usability
Kindful, a Bloomerang product
No score
No answers yet
No answers on this topic
Salesforce.org Nonprofit Cloud
Salesforce.org Nonprofit Cloud 8.0
Based on 1 answer
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
Director Of Operations
Beta Upsilon ChiNon-Profit Organization Management, 11-50 employees
Support Rating
Kindful, a Bloomerang product
Kindful, a Bloomerang product 9.8
Based on 22 answers
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.

Verified User
Director in Other
Non-profit Organization Management Company, 11-50 employeesSalesforce.org Nonprofit Cloud
Salesforce.org Nonprofit Cloud 8.8
Based on 16 answers
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.

Verified User
Employee in Marketing
Religious Institutions Company, 1-10 employeesAlternatives Considered
Kindful, a Bloomerang product
We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.
Director Of Development
OurCalling Inc.Non-profit Organization Management, 11-50 employees
Salesforce.org Nonprofit Cloud
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
Chief Digital & Information Officer
NCS - National Citizen Service TrustNon-profit Organization Management, 201-500 employees
Return on Investment
Kindful, a Bloomerang product
- It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
- I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.

Verified User
Administrative Assistant in Human Resources
Non-profit Organization Management Company, 1-10 employeesSalesforce.org Nonprofit Cloud
- Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
- Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
Development and Marketing Assistant
Indigenous Education Foundation of Tanzania (IEFT)Non-Profit Organization Management, 51-200 employees