What users are saying about
151 Ratings
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Score 7.8 out of 100
29 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • DonorPerfect is rated higher in 1 area: Likelihood to Recommend
  • Kindful, a Bloomerang product is rated higher in 1 area: Support Rating

Likelihood to Recommend

7.0

DonorPerfect

70%
94 Ratings
6.9

Kindful, a Bloomerang product

69%
19 Ratings

Likelihood to Renew

10.0

DonorPerfect

100%
9 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Usability

9.4

DonorPerfect

94%
11 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Availability

9.5

DonorPerfect

95%
4 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Performance

9.5

DonorPerfect

95%
4 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Support Rating

8.5

DonorPerfect

85%
59 Ratings
9.8

Kindful, a Bloomerang product

98%
22 Ratings

In-Person Training

7.5

DonorPerfect

75%
2 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Online Training

9.0

DonorPerfect

90%
2 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Implementation Rating

7.2

DonorPerfect

72%
11 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Product Scalability

7.8

DonorPerfect

78%
2 Ratings

Kindful, a Bloomerang product

N/A
0 Ratings

Likelihood to Recommend

DonorPerfect

I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
Anonymous | TrustRadius Reviewer

Kindful, a Bloomerang product

Kindful is well suited when:
  • Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
  • Small to medium sized organizations looking for an affordable but powerful donor database/CRM
  • Need a powerful but user friendly tool with customizable reports
Kindful is not well suited when:
  • You need very advanced customization such as the ability to built entire custom screens
  • You need to track donations in multiple currencies
Toby J. Weiss | TrustRadius Reviewer

Pros

DonorPerfect

  • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
  • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
Amy Slone | TrustRadius Reviewer

Kindful, a Bloomerang product

  • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
  • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
  • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
  • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
Amanda Mulder | TrustRadius Reviewer

Cons

DonorPerfect

  • It could provide some of the standard reports fundraisers need as canned reports
  • It could provide optional salutations so you could mail to only one person - not both
  • It could enable us to set up monthly giving categories without using their donation program
Roxanne Jacobs | TrustRadius Reviewer

Kindful, a Bloomerang product

  • Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
  • The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.
Anonymous | TrustRadius Reviewer

Pricing Details

DonorPerfect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per month

DonorPerfect Editions & Modules

Edition
Lite$99.001
Express$179.001
Essentials$299.001
Premier$499.001
  1. per month
Additional Pricing Details

Kindful, a Bloomerang product

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$100 0-1000 Contacts

Kindful, a Bloomerang product Editions & Modules

Edition
Starter100/month1
Launch200/month2
Growing300/month3
Pro400/month4
Enterprise600/month5
  1. 0-1000 Contacts
  2. 1001-5000 Contacts
  3. 5001-15000 Contacts
  4. 15001-25000 Contacts
  5. 25001-50000 Contacts
Additional Pricing Details
All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

Likelihood to Renew

DonorPerfect

DonorPerfect 10.0
Based on 9 answers
It is by far the most cost-effective
Lauren Sikkema | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Usability

DonorPerfect

DonorPerfect 9.4
Based on 11 answers
Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
Richard House | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Reliability and Availability

DonorPerfect

DonorPerfect 9.5
Based on 4 answers
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
Richard House | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Performance

DonorPerfect

DonorPerfect 9.5
Based on 4 answers
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
Richard House | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Support Rating

DonorPerfect

DonorPerfect 8.5
Based on 59 answers
Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
Anne Baunach, CFRE, CEFL | TrustRadius Reviewer

Kindful, a Bloomerang product

Kindful, a Bloomerang product 9.8
Based on 22 answers
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.
Anonymous | TrustRadius Reviewer

In-Person Training

DonorPerfect

DonorPerfect 7.5
Based on 2 answers
I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
Richard House | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Online Training

DonorPerfect

DonorPerfect 9.0
Based on 2 answers
It was decent.
Brooke Seigle | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Implementation Rating

DonorPerfect

DonorPerfect 7.2
Based on 11 answers
DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
Richard House | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Alternatives Considered

DonorPerfect

I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
Anonymous | TrustRadius Reviewer

Kindful, a Bloomerang product

We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.
Patrick Palmer | TrustRadius Reviewer

Scalability

DonorPerfect

DonorPerfect 7.8
Based on 2 answers
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
Richard House | TrustRadius Reviewer

Kindful, a Bloomerang product

No score
No answers yet
No answers on this topic

Return on Investment

DonorPerfect

  • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
  • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
  • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
Jeremiah Miller | TrustRadius Reviewer

Kindful, a Bloomerang product

  • It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
  • I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.
Anonymous | TrustRadius Reviewer

Screenshots

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