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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.4
    84%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.3
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Jetbrains Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6055)

Attribute Ratings

Reviews

(26-50 of 268)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
I don't think it solve the problem it was built to solve. It exaggerates the problem and introduces more problems. If I ever get a chance to decided what to purchase I will remove MS Teams from my list.
Score 9 out of 10
Vetted Review
Verified User
Microsoft Teams is useful for workplace communication in my healthcare organization. I need to be able to communicate with my boss about clinical imaging and can easily share chest x-ray images via the screenshot function with her. Other user interfaces would have difficulty processing these images. Given data within healthcare is usually confidential, Microsoft Teams is excellent for allowing me to communicate data with colleagues whilst maintaining confidentiality (compared to using private text messaging, Whatsapp).
Score 10 out of 10
Vetted Review
Verified User
Microsoft Teams can be used for team Collaborations at all level, but search feature in other products (like slack) are better. If your use case needs extensive search through chat history, you should try something else.
January 26, 2023

Teams for Enterprise.

Score 9 out of 10
Vetted Review
Verified User
I am not giving it 10/10 only for a reason that it can bring more enhancements besides nothing missing from it as per my use.
Score 9 out of 10
Vetted Review
Verified User
Teams is best suited for school settings but businesses may find the communication tools useful as well. We found Teams to be the most useful for us in the ability to group staff and students in ways that allowed us to communicate the needs to those groups specifically. Teams is not so great about things like surveys or other means of realtime feedback.
Cherry Cheng | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
When teams are scattered across the country, Microsoft Teams by itself means collaboration and team work. Also the team space is a great area that each department can have their own issues discussed and shared. However, it may not be an effective tool when Internet connection is not stable. Perhaps in the urban areas would be best while in the rural areas, e.g. the west and prairies..
Amar kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Teams did a great job for me. i am mentioning few feature i like and used daily:
  • Screen sharing
  • Screen recording
  • Calling in one to one or in group /channel
  • Secure way of accessing document
  • Teams in-app document management
Azhar Chaudri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As aforementioned it's a brilliant communication and collaborative tool, for small or large meetings. It is great for presentations and for disseminating information while its storage facility is also great.
Rohitash Sinha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Microsoft Teams for everyday screen sharing. Microsoft Teams for collaborative internal meetings. Microsoft Teams for MS Office ecosystem where internal stakeholders collaborate. Microsoft Teams for co-browsing your app with leads and customers. Microsoft Teams for free creative collaboration. Microsoft Teams for sales calls and demonstrations. Webinars and Team Meetings. Ability to schedule screen-sharing call with a click.
Christopher Sawyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Great instant messaging tool. It does a lot more than that too. You can call, screenshare, and store documents in a linked SharePoint site. Integration with Outlook means you can see who's available and who may be out of office before sending them an email. I like having the mobile app on my phone to stay connected.
Score 10 out of 10
Vetted Review
Verified User
MS Teams is well suited for virtual meetings and webinars. It an application that is very easy to use either in PC or mobile Phone. It has a lot of tools that can be use during the virtual meeting. It very useful, especially in times of pandemic where most people are working from home. Also, having a virtual meetings or webinars, it saves a lot of times.
Score 10 out of 10
Vetted Review
Verified User
The overall collaboration between team members, teams, and even when teams are located all across the Global is a really great factor for team productivity.
The online meetings are really great and works really well with live captioning, etc.
The Teams online web version works just as great as the desktop clients.
Score 9 out of 10
Vetted Review
Verified User
Teams is well suited for instant messaging and video conferences. It supports HD audio and video calls. It works on almost operation systems. It is very reliable, privacy focused and end to end encrypted. Overall experience on this app has been top notch, there are several that are being added to this app daily.
Muhammad Saad Iqbal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is good if you are working with a team and have multiple daily meetings with the team members, you can use it easily. If you are working in a remote environment this is also good for you, but if you are working in an environment where there are no such scenarios, and you work on local computers, then this isn't a good solution for you.
July 29, 2022

Teams Review

Score 8 out of 10
Vetted Review
Verified User
Microsoft Teams is best suited for companies that want to be able to keep communication between staff clean and simple. It is great for planning meetings as well as offering training programs that can be used in the office or at home. It is also a useful tool to keep in contact with customers and provide them with up-to-date data and information.
Sarath Kumar Pujari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[Microsoft Teams is] perfectly suited for daily meetings of small size, about 7-20 people. It has an option for scheduling work assignments and tracking progress. The whiteboard really helps with brainstorming new ideas. It is less appropriate when team size is larger than 100. There is a lag in pings when a large number of people type at the same time. Sometimes the time lag can be as high as a couple of minutes. It is also not suitable when the presenter asks a question and looks for an answer on the chat when participants are more than 200.
Chris Gomez, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Any type of team connection and collaboration is going to be enhanced with Microsoft Teams. We even use it for some of our go-to-market strategies to help update certain teams of changes that are happening. It's been great to get immediate feedback and suggestions from the team. While we have used it to gather customer insights and do user interviews, I'm not sure it's best suited for that. People who are unfamiliar with teams tend to struggle and they often have to download it to their computers which takes time.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If you need a colaboration platform for internal and external use, Microsoft teams is a great tool. Also if you like to collaborate closer with other / external compabies and partners.
Instead of writing emails, you can use the chat function to communicate fast and reliable. Also adhoc meeting and voicecall are a great tool to make communication and collaboration much easier.
Score 10 out of 10
Vetted Review
Verified User
Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
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