Best instant messaging app with plenty of features and reliable
August 26, 2022

Best instant messaging app with plenty of features and reliable

Sandeep R | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft teams is the best tool for internal communication, chatting, audio and video calls. It has several features like call transcription, call recording, live captions, background blur in video calls. Its seamless and works all devices like mobile and desktops. It made working from home easy. Overall it works flawlessly as an instant messaging app.
  • Call transcription
  • Live captions
  • Call recording
  • Calendar integration
  • Outlook integration
  • Easy to create and communicate within groups
  • Notifications are sometimes hit and miss
  • Intermittent call drops
  • Instant messaging
  • End to end encryption
  • Scheduled calls and meetings
  • Collaboration within teams
  • Scheduled meetings
  • Better app support

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Slack, Cisco 2000 Series Connected GRID Routers (CGR 2000), GoTo Meeting, BrowserStack, FileZilla, Jira Service Management (Jira Service Desk), ServiceNow IT Asset Management
Teams is well suited for instant messaging and video conferences. It supports HD audio and video calls. It works on almost operation systems. It is very reliable, privacy focused and end to end encrypted. Overall experience on this app has been top notch, there are several that are being added to this app daily.

Microsoft Teams Feature Ratings

Task Management
8
Gantt Charts
5
Scheduling
9
Workflow Automation
6
Mobile Access
7
Search
8
Visual planning tools
9
Chat
9
Notifications
9
Discussions
6
Surveys
8
Internal knowledgebase
9
Integrates with GoToMeeting
7
Integrates with Gmail and Google Hangouts
7
Integrates with Outlook
9
Versioning
8
Video files
9
Audio files
7
Document collaboration
8
Access control
9
Advanced security features
8
Integrates with Google Drive
7
Device sync
9