Item: Microsoft Teams
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I use the system for complete communication within the company and for dealing with external customers, it is also used to plan and manage my diary. Sales calls are made using teams as well as being used to run online training and workshops. I use the chat function to communicate none urgent information to my team.

Pros and Cons

Connects internal teams.
Diary management.
Chat function is great.

Could have different calendar views.

Most Important Features

Chat function.
Diary management.
Video calling.

Return on Investment

less time out of the office
easy to bring teams together
work flow managment

Alternatives Considered

Skype

Microsoft Teams is a far better product to use than Skype as it offers a more user-friendly interface. It is also easier to set up and use. I found that Teams has a better layout and is used by more people, making it a better and friendlier system to use.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Other Software Used

Tableau Desktop, QuickBooks Online, PayPal Zettle

Likelihood to Recommend

Microsoft Teams is best suited for companies that want to be able to keep communication between staff clean and simple. It is great for planning meetings as well as offering training programs that can be used in the office or at home. It is also a useful tool to keep in contact with customers and provide them with up-to-date data and information.

Teams Review

Overall Satisfaction with Microsoft Teams