Discord vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.3 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
DiscordMicrosoft Teams
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
DiscordMicrosoft Teams
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
DiscordMicrosoft Teams
Considered Both Products
Discord
Chose Discord
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
Chose Discord
Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
Chose Discord
Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
Chose Discord
Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
Chose Discord
Approachable - easy to log in, either through email or through the use of their QR Code system through your mobile device

Video is seamless
Chose Discord
Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
Chose Discord
Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
Microsoft Teams
Chose Microsoft Teams
Skype Business and Discord are both products that I have used. Skype worked well for chatting and sharing files between users, although it was a little more simplified. Discord was similar to Skype, except functioned more like a forum with groups that were able to chat and …
Chose Microsoft Teams
MS Teams is the worst as compared to other tools in the market. Slack, Discord are way way better than MS Teams. I believe way more advanced than MS Team could ever achieve. I am really not sure how this trashy and buggy tool manage to get 8/10 on this platform. Shame.
Chose Microsoft Teams
The choice is easy and straightforward thanks to its integration with other software we use, such as Word, Office, and the entire Microsoft 365 suite. It also allows for real-time collaboration, project organization by channel, and centralized communication. Its intuitive …
Features
DiscordMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Discord
5.1
32 Ratings
41% below category average
Microsoft Teams
7.5
214 Ratings
3% below category average
Task Management3.510 Ratings7.6158 Ratings
Gantt Charts2.93 Ratings7.081 Ratings
Scheduling5.89 Ratings7.7182 Ratings
Workflow Automation4.610 Ratings7.7108 Ratings
Mobile Access8.530 Ratings7.9204 Ratings
Search7.927 Ratings6.7186 Ratings
Visual planning tools2.66 Ratings8.2125 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.2
32 Ratings
10% below category average
Microsoft Teams
7.8
224 Ratings
2% below category average
Chat9.532 Ratings8.9223 Ratings
Notifications7.731 Ratings7.9222 Ratings
Discussions8.932 Ratings8.3209 Ratings
Surveys7.522 Ratings7.5124 Ratings
Internal knowledgebase6.517 Ratings8.4136 Ratings
Integrates with GoToMeeting10.02 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings5.743 Ratings
Integrates with Outlook4.01 Ratings9.1155 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.2
31 Ratings
10% below category average
Microsoft Teams
7.8
209 Ratings
2% below category average
Versioning5.513 Ratings8.4145 Ratings
Video files6.729 Ratings8.1177 Ratings
Audio files6.729 Ratings8.4178 Ratings
Document collaboration6.116 Ratings8.5192 Ratings
Access control8.019 Ratings8.2173 Ratings
Advanced security features6.313 Ratings7.8135 Ratings
Integrates with Google Drive10.01 Ratings5.353 Ratings
Device sync8.121 Ratings8.0149 Ratings
Best Alternatives
DiscordMicrosoft Teams
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Score 9.0 out of 10
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Score 9.8 out of 10
Troop Messenger
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Score 9.8 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
DiscordMicrosoft Teams
Likelihood to Recommend
8.2
(32 ratings)
8.3
(282 ratings)
Likelihood to Renew
-
(0 ratings)
3.7
(9 ratings)
Usability
8.3
(11 ratings)
8.7
(67 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.2
(3 ratings)
8.3
(113 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.3
(7 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(7 ratings)
User Testimonials
DiscordMicrosoft Teams
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
Read full review
Microsoft
Teams is inferior to other platforms like Slack for messaging or Zoom. If it were up to me, I'd use Zoom for video conferencing as it's better for large groups and online training, and cleaner. Slack would be my preferred tool for chat as it's much easier to create channels, push notifications for teams, and integrations with other tools like Seismic.
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Microsoft
  • Allows my team to communicate and set up smaller teams to share information appropriately.
  • Allows me to send out and connect to clients over Face To Face communications.
  • Allows me to coordinate between other MS products.
  • Allows my team to share documents internally and with our clients.
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Microsoft
  • Microsoft Teams does rely on internet quality, so If you are needing information on found in Teams and your internet is down or choppy, you wont be able to access those files unlike if they were stored directly on your computer or network.
  • Some of the user interface of Microsoft Teams is not user friendly, it can take a long time to figure out how to use some tool even if you are using the help or troubleshooting.
  • Some of the Microsoft Teams features are limited to anyone using the free version vs. paid. With the paid, you have more storage, more video time, more tools. It would be nice to see the free version have the same features and ability.
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Likelihood to Renew
Discord
No answers on this topic
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
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Microsoft
I personally have not come across a comparable platform that does what Microsoft Teams does and I believe there are very few competitors that offer the integration and user-friendly features that Microsoft Teams provides. You don't need to have special training to successfully benefit from Microsoft Teams features. If you can text, you can Microsoft Teams chat. If you can make a phone call, you can make a Microsoft Teams call - I think that in itself grants the platform a 10/10 rating for me.
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Reliability and Availability
Discord
No answers on this topic
Microsoft
Rare, but outages do happen
Read full review
Performance
Discord
No answers on this topic
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
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Implementation Rating
Discord
No answers on this topic
Microsoft
I find everything I need for my day-to-day work.
Read full review
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
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Microsoft
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
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Contract Terms and Pricing Model
Discord
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Discord
No answers on this topic
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Discord
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
Read full review
ScreenShots