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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Microsoft Teams

    Score8.2 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    DiscordMicrosoft Teams
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    DiscordMicrosoft Teams
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    DiscordMicrosoft Teams
    Considered Both Products
    Discord
    Chose Discord
    The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
    Incentivized
    Chose Discord
    Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
    Incentivized
    Chose Discord
    Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
    Incentivized
    Chose Discord
    It is more powerful than the other applications mentioned. It works without bugs and is more widely used
    Incentivized
    Chose Discord
    Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
    Incentivized
    Chose Discord
    Approachable - easy to log in, either through email or through the use of their QR Code system through your mobile device

    Video is seamless
    Incentivized
    Chose Discord
    Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
    Incentivized
    Chose Discord
    Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
    Incentivized
    Microsoft
    Chose Microsoft Teams
    MS Teams is the worst as compared to other tools in the market. Slack, Discord are way way better than MS Teams. I believe way more advanced than MS Team could ever achieve. I am really not sure how this trashy and buggy tool manage to get 8/10 on this platform. Shame.
    Incentivized
    Chose Microsoft Teams
    Skype Business and Discord are both products that I have used. Skype worked well for chatting and sharing files between users, although it was a little more simplified. Discord was similar to Skype, except functioned more like a forum with groups that were able to chat and …
    Incentivized
    Chose Microsoft Teams
    The choice is easy and straightforward thanks to its integration with other software we use, such as Word, Office, and the entire Microsoft 365 suite. It also allows for real-time collaboration, project organization by channel, and centralized communication. Its intuitive …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    90%
    Would buy again
    255 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    95%
    Delivers good value for the price
    225 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    90%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    92%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    93%
    Implementation went as expected
    174 Answers
    Features
    DiscordMicrosoft Teams
    Project Management
    Comparison of Project Management features of Discord and Microsoft Teams
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Task Management1.710 Ratings8.1179 Ratings
    Gantt Charts1.83 Ratings8.196 Ratings
    Scheduling4.89 Ratings8.3208 Ratings
    Workflow Automation4.510 Ratings8.4126 Ratings
    Mobile Access8.330 Ratings8.2229 Ratings
    Search7.727 Ratings7.6212 Ratings
    Visual planning tools1.76 Ratings8.4143 Ratings
    Communication
    Comparison of Communication features of Discord and Microsoft Teams
    Feature
    Discord
    7.0
    32 Ratings
    13% below category average
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Chat9.432 Ratings9.0250 Ratings
    Notifications7.331 Ratings8.4249 Ratings
    Discussions8.732 Ratings8.7235 Ratings
    Surveys7.422 Ratings8.2146 Ratings
    Internal knowledgebase5.517 Ratings8.6157 Ratings
    Integrates with GoToMeeting10.02 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings5.743 Ratings
    Integrates with Outlook4.01 Ratings9.1155 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Microsoft Teams
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Versioning5.013 Ratings8.6168 Ratings
    Video files6.529 Ratings8.4202 Ratings
    Audio files6.829 Ratings8.8200 Ratings
    Document collaboration6.116 Ratings8.9216 Ratings
    Access control8.019 Ratings8.6198 Ratings
    Advanced security features5.713 Ratings8.5158 Ratings
    Integrates with Google Drive10.01 Ratings5.353 Ratings
    Device sync8.121 Ratings8.6172 Ratings
    Best Alternatives
    DiscordMicrosoft Teams
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordMicrosoft Teams
    Likelihood to Recommend
    8.2
    (32 ratings)
    8.6
    (329 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (12 ratings)
    Usability
    8.3
    (11 ratings)
    8.7
    (114 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.2
    (3 ratings)
    8.0
    (114 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)
    User Testimonials
    DiscordMicrosoft Teams
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
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    Reliability and Availability
    Discord
    No answers on this topic
    Microsoft
    Rare, but outages do happen
    Incentivized
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    Performance
    Discord
    No answers on this topic
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Implementation Rating
    Discord
    No answers on this topic
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discord
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Scalability
    Discord
    No answers on this topic
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
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    Professional Services
    Discord
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
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    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
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    ScreenShots