Discord vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.3 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
DiscordMicrosoft Teams
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
DiscordMicrosoft Teams
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
DiscordMicrosoft Teams
Considered Both Products
Discord
Chose Discord
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
Chose Discord
Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
Chose Discord
Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
Chose Discord
Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
Chose Discord
Approachable - easy to log in, either through email or through the use of their QR Code system through your mobile device

Video is seamless
Chose Discord
Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
Chose Discord
Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
Microsoft Teams
Chose Microsoft Teams
Skype Business and Discord are both products that I have used. Skype worked well for chatting and sharing files between users, although it was a little more simplified. Discord was similar to Skype, except functioned more like a forum with groups that were able to chat and …
Chose Microsoft Teams
MS Teams is the worst as compared to other tools in the market. Slack, Discord are way way better than MS Teams. I believe way more advanced than MS Team could ever achieve. I am really not sure how this trashy and buggy tool manage to get 8/10 on this platform. Shame.
Chose Microsoft Teams
The choice is easy and straightforward thanks to its integration with other software we use, such as Word, Office, and the entire Microsoft 365 suite. It also allows for real-time collaboration, project organization by channel, and centralized communication. Its intuitive …
Features
DiscordMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Discord
4.8
32 Ratings
47% below category average
Microsoft Teams
7.8
232 Ratings
0% above category average
Task Management2.910 Ratings7.7171 Ratings
Gantt Charts2.53 Ratings7.489 Ratings
Scheduling5.49 Ratings7.9199 Ratings
Workflow Automation4.610 Ratings8.0119 Ratings
Mobile Access8.430 Ratings8.1221 Ratings
Search7.827 Ratings7.2203 Ratings
Visual planning tools2.26 Ratings8.3136 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.2
32 Ratings
10% below category average
Microsoft Teams
7.9
241 Ratings
1% below category average
Chat9.532 Ratings8.9240 Ratings
Notifications7.631 Ratings8.2239 Ratings
Discussions8.832 Ratings8.5226 Ratings
Surveys7.522 Ratings8.0137 Ratings
Internal knowledgebase6.117 Ratings8.5150 Ratings
Integrates with GoToMeeting10.02 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings5.743 Ratings
Integrates with Outlook4.01 Ratings9.1155 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.1
31 Ratings
12% below category average
Microsoft Teams
8.0
226 Ratings
0% below category average
Versioning5.413 Ratings8.4159 Ratings
Video files6.629 Ratings8.2193 Ratings
Audio files6.829 Ratings8.6192 Ratings
Document collaboration6.116 Ratings8.7206 Ratings
Access control8.019 Ratings8.5188 Ratings
Advanced security features6.113 Ratings8.3148 Ratings
Integrates with Google Drive10.01 Ratings5.353 Ratings
Device sync8.121 Ratings8.4162 Ratings
Best Alternatives
DiscordMicrosoft Teams
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordMicrosoft Teams
Likelihood to Recommend
8.2
(32 ratings)
8.4
(281 ratings)
Likelihood to Renew
-
(0 ratings)
3.7
(9 ratings)
Usability
8.3
(11 ratings)
8.7
(67 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.2
(3 ratings)
8.3
(113 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.3
(7 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(7 ratings)
User Testimonials
DiscordMicrosoft Teams
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
Read full review
Microsoft
It is well-suited for an organization with many team members who are scattered throughout different locations. It offers organization and clarity to projects, files, and tasks in one centralized location. It would be a bit of an overkill for a small organization where everyone is in the same location 5 days a week
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Microsoft
  • Makes communication and collaboration easier through Chat.
  • Lets us personalize and humanize face-to-face interactions through Meetings.
  • Helps me effectively plan out my day through Calendar.
  • Enables us to safely store and access our information through OneDrive.
  • Simplifies calls and voice communication.
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Microsoft
  • the calendar function can improve it's not 100% feature parody with outlook.
  • Better search for documents and contact with AI
  • offer the same security for document sharing as is available in outlook. Especially concerning PII and documents shared to "external" contacts.
  • Contact is hidden away in "Calls" and needs to be better exposed like it use too.
Read full review
Likelihood to Renew
Discord
No answers on this topic
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
Read full review
Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
Read full review
Reliability and Availability
Discord
No answers on this topic
Microsoft
Rare, but outages do happen
Read full review
Performance
Discord
No answers on this topic
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
Read full review
Implementation Rating
Discord
No answers on this topic
Microsoft
I find everything I need for my day-to-day work.
Read full review
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
Read full review
Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
Read full review
Contract Terms and Pricing Model
Discord
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
Read full review
Scalability
Discord
No answers on this topic
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
Read full review
Professional Services
Discord
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Microsoft
  • Because our unit decided to go all in with Microsoft Products, the integration and flow of our communication and files are seamless.
  • Microsoft Teams is very secure. Only those who are logged in with their university credentials can access the files we share and the events we host. Therefore, we don't have to worry about privacy and security for the virtual events we host.
  • If our virtual events are open to the public, joiners outside the organization often struggle to join because Microsoft Teams is not the most familiar tool amongst the public.
Read full review
ScreenShots