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NetFortris

NetFortris
Formerly Fonality

Overview

What is NetFortris?

NetFortris provides business phone systems using Polycom and Yealink IP phones. They offer three subscription-based pricing plans, all including unlimited VoIP and desktop phone options. Advanced plans include other features such as video collaboration, softphone, and on-demand recording.

Read more
Recent Reviews

TrustRadius Insights

1. User Interface Complexity: Some users have expressed frustration with the complexity of the HUD web and software user interface, …
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TrustRadius Insights
TrustRadius Insights

Fonality Review

4 out of 10
September 20, 2019
Incentivized
It is used across the whole organization. It is great for creating different schedules based on different regions of clients.
Continue reading

Great!

7 out of 10
March 17, 2017
Incentivized
I use Fonality to give customers automated information via telephone and to encourage them to make their purchase online through our …
Continue reading
Read all reviews

Popular Features

View all 14 features
  • Directory of employee names (78)
    10.0
    100%
  • Call reports (78)
    9.0
    90%
  • Message alerts (78)
    9.0
    90%
  • Answering rules (89)
    7.0
    70%
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Pricing

View all pricing

Hybrid Software Subscription (Required with Hybrid Premise)

$14.99

On Premise
per user, per month

Essentials Edition

$19.99

Cloud
per user, per month

Professional Edition

$24.99

Cloud
per user, per month

Entry-level set up fee?

  • $5 per user
    Required
For the latest information on pricing, visithttp://www.fonality.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30 per month
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Product Demos

NetFortris Product Spotlight - Comm-unity HUDWeb Demo

YouTube
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

7.8
Avg 8.2

Call Management

Customized phone system settings

7.4
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.5
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

9
Avg 8.3
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Product Details

What is NetFortris?

Rated PCMag's Editors' Choice for Business VoIP 2016, NetFortris (formerly Fonality) is a leading business phone system provider that bundles its unified communications software for a complete business communications solution. NetFortris says it is known for:

  • Innovating with Heads Up Display (HUD) so users can see who's available, chat, audio and video conference, record calls on the fly, and more
  • Building in fundamental call center features like simple queues
  • Offering advanced features that make enterprise-level call center available at the fraction of the price
  • Including a web phone and mobile app at no additional cost
  • Lowering costs with unlimited calling plans between the U.S. and more than a half dozen other countries and territories
  • Providing 24/7 support - even on holidays
  • Transparency: if there is an issue, they'll tell users

NetFortris Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Additional Features

  • Supported: Heads Up Display (HUD) UC applications
  • Supported: 100+ Business Phone System Features
  • Supported: Softphone (Included)
  • Supported: Voicemail Transcription
  • Supported: Call Center Software (Built-in)
  • Supported: On Demand Recording / Record All
  • Supported: Paperless Fax / FaxLync
  • Supported: 24/7 Support

NetFortris Screenshots

Screenshot of Fonality's Heads Up Display (HUD) Web dashboard is home base for connecting with colleagues and customers.Screenshot of Chatting is easy in HUD as they are easily launched by hovering over a fellow user's avatar. Chats are also available within Groups and Conferences.Screenshot of Managers with Fonality's Advance Call Center license can Barge, Monitor, or Whisper with one click. Useful for training, customer insights, and quality assurance. Real-time call queue information is shown in the Dock area to the right.Screenshot of Every Fonality system comes with voicemail boxes for all users, but with optional Voicemail Transcription you'll never have to listen to a voicemail again. Transcribed voicemails are delivered in HUD and via email.

NetFortris Video

NetFortris Integrations

NetFortris Competitors

NetFortris Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal (99 countries and territories)
Supported LanguagesEnglish

Frequently Asked Questions

NetFortris provides business phone systems using Polycom and Yealink IP phones. They offer three subscription-based pricing plans, all including unlimited VoIP and desktop phone options. Advanced plans include other features such as video collaboration, softphone, and on-demand recording.

NetFortris starts at $30.

8x8 Work, RingEX, and Vonage Business Communications are common alternatives for NetFortris.

Reviewers rate Directory of employee names highest, with a score of 10.

The most common users of NetFortris are from Small Businesses (1-50 employees).

NetFortris Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(162)

Attribute Ratings

Reviews

(1-25 of 97)
Companies can't remove reviews or game the system. Here's why
June 21, 2022

Play with the cloud (communication)

Verified User
Analyst in Research & Development
Market Research Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
80%
8.0
Hosted PBX
70%
7.0
Multi-level Interactive Voice Response (IVR)
60%
6.0
Call reports
90%
9.0
Directory of employee names
100%
10.0
Call Management (5)
74%
7.4
Answering rules
70%
7.0
Call recording
70%
7.0
Call park
60%
6.0
Call screening
80%
8.0
Message alerts
90%
9.0
VoIP system collaboration (2)
75%
7.5
Video conferencing
70%
7.0
Audio conferencing
80%
8.0
Mobile apps (2)
90%
9.0
Mobile app for iOS
90%
9.0
Mobile app for Android
90%
9.0
September 20, 2019

Fonality Review

Verified User
Account Manager in Customer Service
Information Technology and Services Company, 1-10 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
20%
2.0
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
Call reports
N/A
N/A
Directory of employee names
80%
8.0
Call Management (5)
32%
3.2
Answering rules
80%
8.0
Call recording
80%
8.0
Call park
N/A
N/A
Call screening
N/A
N/A
Message alerts
N/A
N/A
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
July 03, 2019

Low-cost on premise IP PBX with less than stellar support

PP
Patrick Plaisance
CTO (Chief Technical Officer)
Pachyderm Consulting (Information Technology and Services, 1-10 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
47.5%
4.8
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
50%
5.0
Call reports
60%
6.0
Directory of employee names
80%
8.0
Call Management (5)
66%
6.6
Answering rules
80%
8.0
Call recording
N/A
N/A
Call park
90%
9.0
Call screening
80%
8.0
Message alerts
80%
8.0
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
70%
7.0
Mobile app for iOS
70%
7.0
Mobile app for Android
70%
7.0
September 28, 2018

My year and a half with Fonality

Matthew Guerra | TrustRadius Reviewer
Matthew Guerra
Associate Attorney
Law Office of John J. Randall, IV (Law Practice, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
NetFortris Feature Ratings
Cloud PBX (1)
10%
1.0
Hosted PBX
10%
1.0
Call Management (5)
22%
2.2
Answering rules
10%
1.0
Call recording
10%
1.0
Call park
10%
1.0
Call screening
40%
4.0
Message alerts
40%
4.0
VoIP system collaboration (1)
10%
1.0
Audio conferencing
10%
1.0
Mobile apps (1)
10%
1.0
Mobile app for Android
10%
1.0
April 20, 2018

It truly is the Hud!

Bill Boykin | TrustRadius Reviewer
Bill Boykin
Account resolution
Funding Metrics LLC (Financial Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
75%
7.5
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
100%
10.0
Call reports
100%
10.0
Directory of employee names
100%
10.0
Call Management (5)
94%
9.4
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
Call screening
90%
9.0
Message alerts
80%
8.0
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
July 11, 2017

Disappointed User

Andre Garner | TrustRadius Reviewer
Andre Garner
Allstate Insurance Exclusive Agent
Garner Agency (Insurance, 1-10 employees)
Score 3 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (2)
10%
1.0
Call reports
10%
1.0
Directory of employee names
10%
1.0
Call Management (5)
46%
4.6
Answering rules
10%
1.0
Call recording
10%
1.0
Call park
70%
7.0
Call screening
70%
7.0
Message alerts
70%
7.0
VoIP system collaboration
N/A
N/A
Mobile apps (2)
10%
1.0
Mobile app for iOS
10%
1.0
Mobile app for Android
10%
1.0
July 05, 2017

My happy experience with Fonality

Claudio Hoffer | TrustRadius Reviewer
Claudio Hoffer
Business Development
BRADLEY, DENKOVICH & KARAYIANNIS, P.C. (Law Practice, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
75%
7.5
Hosted PBX
100%
10.0
Multi-level Interactive Voice Response (IVR)
N/A
N/A
Call reports
100%
10.0
Directory of employee names
100%
10.0
Call Management (5)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
Call screening
100%
10.0
Message alerts
100%
10.0
VoIP system collaboration (2)
50%
5.0
Video conferencing
N/A
N/A
Audio conferencing
100%
10.0
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
April 25, 2017

Small Business - First Phone System

Bob Lawless | TrustRadius Reviewer
Bob Lawless
Director of Sales and Operations
Evergreen Workshop (Retail, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
45%
4.5
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
Call reports
80%
8.0
Directory of employee names
100%
10.0
Call Management (5)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
Call screening
100%
10.0
Message alerts
100%
10.0
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
35%
3.5
Mobile app for iOS
N/A
N/A
Mobile app for Android
70%
7.0
March 17, 2017

A great (but not perfect) hosted VoIP option

Verified User
Director in Sales
Construction Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (2)
85%
8.5
Hosted PBX
90%
9.0
Call reports
80%
8.0
Call Management (5)
42%
4.2
Answering rules
90%
9.0
Call recording
50%
5.0
Call park
N/A
N/A
Call screening
N/A
N/A
Message alerts
70%
7.0
VoIP system collaboration
N/A
N/A
Mobile apps (2)
30%
3.0
Mobile app for iOS
60%
6.0
Mobile app for Android
N/A
N/A
March 17, 2017

Great!

Verified User
Manager in Other
Entertainment Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
25%
2.5
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
Call reports
100%
10.0
Directory of employee names
N/A
N/A
Call Management (5)
40%
4.0
Answering rules
100%
10.0
Call recording
N/A
N/A
Call park
N/A
N/A
Call screening
N/A
N/A
Message alerts
100%
10.0
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
March 13, 2017

Great product. I can't imagine by business without Fonality.

Verified User
Administrator in Customer Service
Accounting Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (3)
90%
9.0
Multi-level Interactive Voice Response (IVR)
90%
9.0
Call reports
90%
9.0
Directory of employee names
90%
9.0
Call Management (5)
90%
9.0
Answering rules
90%
9.0
Call recording
90%
9.0
Call park
90%
9.0
Call screening
90%
9.0
Message alerts
90%
9.0
VoIP system collaboration (1)
70%
7.0
Audio conferencing
70%
7.0
Mobile apps
N/A
N/A
March 10, 2017

Fonality on campus at SEA

Ed Dennen | TrustRadius Reviewer
Ed Dennen
Network Administrator
The Dennen Group (Education Management, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (3)
53.33333333333333%
5.3
Multi-level Interactive Voice Response (IVR)
50%
5.0
Call reports
50%
5.0
Directory of employee names
60%
6.0
Call Management (5)
52%
5.2
Answering rules
70%
7.0
Call recording
N/A
N/A
Call park
60%
6.0
Call screening
70%
7.0
Message alerts
60%
6.0
VoIP system collaboration (2)
30%
3.0
Video conferencing
N/A
N/A
Audio conferencing
60%
6.0
Mobile apps
N/A
N/A
March 10, 2017

TAC loves Fonality!

Maggie Worthington | TrustRadius Reviewer
Maggie Worthington
Director of Sales and Marketing
The Allocation Company, Inc. (Financial Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
80%
8.0
Hosted PBX
80%
8.0
Multi-level Interactive Voice Response (IVR)
80%
8.0
Call reports
80%
8.0
Directory of employee names
80%
8.0
Call Management (5)
62%
6.2
Answering rules
80%
8.0
Call recording
80%
8.0
Call park
N/A
N/A
Call screening
70%
7.0
Message alerts
80%
8.0
VoIP system collaboration (2)
35%
3.5
Video conferencing
N/A
N/A
Audio conferencing
70%
7.0
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
March 10, 2017

Upgrade to Call Center

Joseph Greaney | TrustRadius Reviewer
Joseph Greaney
Community Outreach Coordinator
Everyday California (Sports, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
92.5%
9.3
Hosted PBX
100%
10.0
Multi-level Interactive Voice Response (IVR)
90%
9.0
Call reports
90%
9.0
Directory of employee names
90%
9.0
Call Management (5)
28%
2.8
Answering rules
60%
6.0
Call recording
80%
8.0
Call park
N/A
N/A
Call screening
N/A
N/A
Message alerts
N/A
N/A
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
35%
3.5
Mobile app for iOS
N/A
N/A
Mobile app for Android
70%
7.0
March 07, 2017

Fonality Cloud based PBX worth a look

Verified User
Executive in Corporate
Telecommunications Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
72.5%
7.3
Hosted PBX
90%
9.0
Multi-level Interactive Voice Response (IVR)
70%
7.0
Call reports
80%
8.0
Directory of employee names
50%
5.0
Call Management (5)
60%
6.0
Answering rules
50%
5.0
Call recording
70%
7.0
Call park
50%
5.0
Call screening
60%
6.0
Message alerts
70%
7.0
VoIP system collaboration (2)
40%
4.0
Video conferencing
N/A
N/A
Audio conferencing
80%
8.0
Mobile apps (2)
50%
5.0
Mobile app for iOS
50%
5.0
Mobile app for Android
50%
5.0
March 06, 2017

Fonality - Great IP phone company with some room for improvement

PW
Paul West
Senior Quality Control Auditor
Fremont Bank (Health, Wellness and Fitness, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
57.5%
5.8
Hosted PBX
70%
7.0
Multi-level Interactive Voice Response (IVR)
70%
7.0
Call reports
40%
4.0
Directory of employee names
50%
5.0
Call Management (5)
54%
5.4
Answering rules
60%
6.0
Call recording
60%
6.0
Call park
30%
3.0
Call screening
60%
6.0
Message alerts
60%
6.0
VoIP system collaboration (2)
80%
8.0
Video conferencing
80%
8.0
Audio conferencing
80%
8.0
Mobile apps (2)
60%
6.0
Mobile app for iOS
60%
6.0
Mobile app for Android
60%
6.0
March 03, 2017

Fonality vs. Vonage for small business owners

Brian Bliss | TrustRadius Reviewer
Brian Bliss
Freight Agent | Transportation Broker | Truckload Broker
Armstrong Transport Group (Transportation/Trucking/Railroad, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
50%
5.0
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
Call reports
100%
10.0
Directory of employee names
100%
10.0
Call Management (5)
72%
7.2
Answering rules
100%
10.0
Call recording
80%
8.0
Call park
N/A
N/A
Call screening
100%
10.0
Message alerts
80%
8.0
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
45%
4.5
Mobile app for iOS
90%
9.0
Mobile app for Android
N/A
N/A
February 24, 2017

Fonality - Great Phone system for the money

Robert Duckworth | TrustRadius Reviewer
Robert Duckworth
COO
Tire Outlet (Automotive, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
N/A
N/A
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
Call reports
N/A
N/A
Directory of employee names
N/A
N/A
Call Management (5)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
Call screening
100%
10.0
Message alerts
100%
10.0
VoIP system collaboration (1)
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
February 24, 2017

Fonality does the job

Verified User
Partner in Legal
Law Practice Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX
N/A
N/A
Call Management (4)
75%
7.5
Answering rules
70%
7.0
Call park
70%
7.0
Call screening
70%
7.0
Message alerts
90%
9.0
VoIP system collaboration
N/A
N/A
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
February 22, 2017

Simple to Use, Simple to Teach

Ben Jung Min Suh | TrustRadius Reviewer
Ben Jung Min Suh
HR Manager / Problems Department
STICKERSBANNERS, INC. (Printing, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
72.5%
7.3
Hosted PBX
70%
7.0
Multi-level Interactive Voice Response (IVR)
70%
7.0
Call reports
70%
7.0
Directory of employee names
80%
8.0
Call Management (5)
80%
8.0
Answering rules
70%
7.0
Call recording
80%
8.0
Call park
80%
8.0
Call screening
90%
9.0
Message alerts
80%
8.0
VoIP system collaboration (2)
35%
3.5
Video conferencing
N/A
N/A
Audio conferencing
70%
7.0
Mobile apps (2)
35%
3.5
Mobile app for iOS
70%
7.0
Mobile app for Android
N/A
N/A
February 21, 2017

Overview

Verified User
General Manager in Corporate
Insurance Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
20%
2.0
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
Call reports
N/A
N/A
Directory of employee names
80%
8.0
Call Management (5)
48%
4.8
Answering rules
80%
8.0
Call recording
N/A
N/A
Call park
80%
8.0
Call screening
80%
8.0
Message alerts
N/A
N/A
VoIP system collaboration (1)
80%
8.0
Audio conferencing
80%
8.0
Mobile apps (2)
25%
2.5
Mobile app for iOS
50%
5.0
Mobile app for Android
N/A
N/A
February 21, 2017

Fonality is the Bomb Diggety

Verified User
Administrator in Corporate
Utilities Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (3)
66.66666666666667%
6.7
Hosted PBX
N/A
N/A
Call reports
100%
10.0
Directory of employee names
100%
10.0
Call Management (4)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
Call screening
100%
10.0
VoIP system collaboration
N/A
N/A
Mobile apps
N/A
N/A
February 21, 2017

Fonality: the good and the bad

Verified User
Manager in Marketing
Commercial Real Estate Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (3)
43.33333333333333%
4.3
Hosted PBX
50%
5.0
Call reports
20%
2.0
Directory of employee names
60%
6.0
Call Management (4)
45%
4.5
Answering rules
50%
5.0
Call recording
50%
5.0
Call park
50%
5.0
Message alerts
30%
3.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
10%
1.0
Mobile app for iOS
10%
1.0
February 17, 2017

Nothing is perfect, but Fonality excels despite

Cora Underhill | TrustRadius Reviewer
Cora Underhill
IT Director
Remotes.com (Retail, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NetFortris Feature Ratings
Cloud PBX (4)
20%
2.0
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
80%
8.0
Call reports
N/A
N/A
Directory of employee names
N/A
N/A
Call Management (5)
N/A
N/A
Answering rules
N/A
N/A
Call recording
N/A
N/A
Call park
N/A
N/A
Call screening
N/A
N/A
Message alerts
N/A
N/A
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
10%
1.0
Mobile app for iOS
10%
1.0
Mobile app for Android
10%
1.0
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