Fonality Review
Updated September 20, 2019
Fonality Review
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with NetFortris (formerly Fonality)
It is used across the whole organization. It is great for creating different schedules based on different regions of clients.
- Support - very helpful when setting up new features
- Schedules - allows for numerous call schedules
- Communication - very prompt when issues with the service arise
- On call scheduling
- Managing Fonality could be easier - unless you're a consistent back end user, it's not super friendly
- It has made answering support calls much simpler