Skip to main content
TrustRadius
Blackbaud Education Management Solutions

Blackbaud Education Management Solutions

Overview

What is Blackbaud Education Management Solutions?

Blackbaud Education Management Solutions is a unified student management system for K–12 private schools.Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment,…

Read more
Recent Reviews

I'm a fan!

8 out of 10
September 13, 2022
I use EMS daily in Admission for intake of inquiries and applications to our school, running lists and data, and management of the current …
Continue reading

Work needs to be done

5 out of 10
June 25, 2021
Incentivized
It is Being used across the whole organization. Switched SIS almost 1 year ago. I had used Education Edge for 3 years prior to changing …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Product Details

What is Blackbaud Education Management Solutions?

Blackbaud Education Management Solutions is a unified student management system for K–12 private schools.

Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment, and tuition payment.

Blackbaud Learning Management System™: Track students' academic performance and progression with 24/7 cloud access to submissions, assignments, discussions, online communities and tools.

Blackbaud Student Information System™: A source of data and information, ranging from schedules and grades to course requests and attendance history.

Blackbaud School Website System™: It allows users to leverage all the information sources within a school community for website content purposes. It allows schools to update content, change design, add pages, and create new sites with ease.

Blackbaud Education Management Solutions Screenshots

Screenshot of Topics pages help organize units of learning throughout the year in the Learning Management SystemScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Schedule view makes it easy for teachers to manage their daysScreenshot of Blackbaud Enrollment Management System Admissions Checklists help applicants track their progress in the admissions processScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Keep track of all the key information about your students in one place

Blackbaud Education Management Solutions Videos

Blackbaud Education Management Solutions Competitors

Blackbaud Education Management Solutions Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada

Frequently Asked Questions

Veracross, Senior Systems, from Community Brands, and FACTS Student Information System are common alternatives for Blackbaud Education Management Solutions.

Reviewers rate Blackbaud Learning Management System highest, with a score of 7.3.

The most common users of Blackbaud Education Management Solutions are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(228)

Attribute Ratings

Reviews

(51-75 of 118)
Companies can't remove reviews or game the system. Here's why
November 07, 2020

Happy customer

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using as our Learning Management System across the whole organization.
  • Very user friendly for parents - they can find everything in one spot.
  • User friendly for teachers and colleagues.
  • ReEnrollment process is MUCH easier than previous systems.
  • I would love for us to be able to review profile changes before they are processed (for parents).
  • I would like to see more robust sky lists.
  • I would like to see more training for advanced lists - not many of our users are comfortable with them and they rely on us to make lists for them.
I think it is very user friendly and support is for the most part helpful and knowledgable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it in Admissions and also throughout the school as our platform for faculty, students and parents. In admissions, it is the platform we use for the entire application process and we also send out grades to students and all messaging to parents. The faculty uses it for all of their planning purposes.
  • This is an easy to navigate platform for applicant parents.
  • This is wonderful for reporting purposes for our admissions process.
  • Parents can easily navigate the portal for their children's schedules, etc.
  • There was recently a decision to do away with worklists and now it is very difficult to run many of the basic lists that I used to run.
  • Reporting needs to be more robust with more fields able to be added so that emails can easily be accessed for each parent.
It's well suited for the applicant portal but could use some improvement on the reporting side. It is also well suited for the parents to access their kids' information and the kids like it okay for their access. I have heard that the faculty would like some improvements so that they can post more things on their pages.
Matt Powers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use BlackBaud Education Management Solutions for grades, class assignments, our central database, email communications platform, school calendar, news items, school directory, tight integration with our public website, and alumni relations--essentially, it is our central information and communications hub. We also use an array of third party services that integrate with BlackBaud Education Management Solutions's service: Ruvna (emergency alerting and accountable system), VisitU (visitor check-in), EZ Lunch (cafeteria management system), Blackboard Connect (emergency alert system), Magnus Health (student health records and COVID survey system), PickATime (parent/teacher scheduling system) and Event Manager (facilities scheduling).
  • Stability--very reliable and accessible
  • Communications platform--email push pages
  • Third-party integrations that expand the functionality of the platform
  • Course pages
Since Blackbaud acquired WhippleHill, the product has been gradually improving. Support is also responsive and well done. Google Classroom is eating away at our use of the class pages and grading, and I don't know if BlackBaud Education Management Solutions can match the pace of innovation there.
November 07, 2020

Blackbaud to the rescue!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Education Management Solutions across the whole organization for education management, Raiser's Edge, admissions, academics, etc. It is our database management, donor database management, platform for all academics (including database, online posting and submission of work, report cards), and all admissions and enrollment work including admissions profiles, enrollment, and reenrollment contracts.
  • The help chat is amazingly efficient, professional, and helpful.
  • The structure and management of data for candidates for admission is superb and saves our admissions team a huge amount of time, enabling us to focus more on interactions with prospective families.
  • Core links all of our databases so that admissions, academics, and development share information efficiently.
  • In the Enrollment management portion, once a candidate has a profile and then registers for an event, there are too many required questions in event registration forms. In addition, each time a candidate registers for an event, I am asked to assign a checklist, which makes no sense since the checklist has already been assigned. This leads to many errors on the part of the admissions associate, who unknowingly reassigns the wrong checklist. This creates extra work because it generates duplicate candidates.
  • I still struggle with efficient and effective reporting. There is the analysis area, but then there are lists and advanced lists, and after more than three years I still have not come up with a smooth means of creating reports that have consistent information.
  • I wish there were an option in Enrollment Management for creating an event registration form intended for parents of candidates. When we host events aimed at parents, they have to register using the candidate's information, but they often do not understand that and register as themselves. If we don't catch that and go in and manually edit their registration forms, we end up with parents in the system as candidates. It can be a mess when many parents do this.
Blackbaud Education Management Solutions is well suited for any school, particularly if the school has more than 100 students. For a school smaller than that, I am not sure Blackbaud Education Management Solutions would be worth the investment. The switch over to Blackbaud Education Management Solutions was difficult, as is any change from one database management system to another, but the training along the way was excellent and the chat support has been superb. I find myself on the help chat at least once a week, and am routinely satisfied with the quick and effective response.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Education Management Solutions as our education management system across the entire organization.
  • I like the appearance and design options
  • The grade book functions well
  • There is a good variety of reports available
  • There is nowhere to record lesson plans
  • In-program assignments have usability issues
It is very useful for teachers to present material, links, assignments, etc. to students.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Education Management Solutions across the whole school--from admissions (enrollment management) through to development and fundraising (RE NXT) and in our business office with tuition managment and FE NXT.
  • UX: relatively easy to learn and easy to use interfaces and experience
  • Integration of experience from enrollment through graduation
  • Good customer service, support, and resources
  • Full integration beyond the academic system to Raiser's Edge; that is, better data connection between Core and RE NXT
  • A little more flexibility in terms of interactive academic assignments--COVID has shown where we might like more interactivity (not just multiple-choice assessments)
  • Making integration of video on the front page of the website easier to implement
Blackbaud Education Management Solutions is particularly strong for grades 6-12, where students are fully interactive with the LMS--for assignments, schedule, grades, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the entire organization. It is our student information system so houses all of our user data. It also delivers all of our information to users (emails and other communications). Teachers use it to deliver educational materials, communications, and grades. Parents access information and fill out forms. Students use it to access assignments, documents, videos, etc. for classes.
  • Simple to use.
  • Multiple features.
  • Constantly updated/modified to help solve problems.
  • Ability to extract data using advanced lists can be difficult.
  • Sometimes, changes/improvements happen too often.
  • Simple format lacks ability to customize some features in bulletin board and topics.
Blackbaud Education Management Solutions gives all users a platform that meets multiple needs. It has the ability to organize sports teams, classes, student groups, community groups, boarding groups (we do not use this). Overall, we are very pleased with what it accomplishes and allows us to do. They have frequently updated features over the last 8 months in response to distance learning, hybrid learning, and in person learning.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to manage our admission inquiries, applications, and contracts. We use it as a LMS and we use it for attendance, report cards, and transcripts.
  • Integration from admission to enrolled.
  • GUI is simple enough.
  • Features are adequate.
  • Better assessment tools are needed.
  • Better GUI for Advanced List.
  • Better Emailing System to allow quick email uploads of non users.
  • We would love a simple fundraising module with strong communication tools.
Their website tools are not adequate. Anyone is better off with a WordPress site than using their website tool. They should abandon it and become a WordPress design firm and work on plugins for integration with WordPress.
The LMS is great. I love the grade book, integration with Grading Report Card.
There is a need to improve assessment tools and their reliability.
Their messaging system needs the ability to cc Reply or Reply-All. It should mirror an email system instead of a message board.

November 06, 2020

All in one solution.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the school to manage enrollment, scheduling, grades and records management for students, parents, teachers, coaches and school employees. It begins with students enrollment. It is used by teachers, students, and parents to handle and review assignments, tests, and grades. Coaches and advisors can monitor students progress. Other school employees can access students attendance, conduct, and grade records to graduation.
  • Central location for students information.
  • Web based system.
  • Reporting.
  • Customer Support.
  • Automatic grade calculations for grade books.
  • Grade calculations appearing consistent.
  • Easier use of advanced list building.
It is well suited for parents, students and employees being able to access information from anywhere. During this time of so many being quarantined, it has been so helpful to everyone to be able to continue working from home.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The system is used througout the whole organization.
  • Organize student records.
  • Basic CRM capability.
  • Portal for students, parents, faculty and staff.
  • In depth reporting capabilities.
  • Creating reports can be difficult beyond basic reports.
  • Making automation easier - i.e. sending communications.
Works great for a small admission office. You will need help though if you are looking to do more in depth reporting without the help of an IT department. The Advanced reports are very complecated to figure out on your own and you feel like you need an computer science degree to create reports.
October 31, 2020

This system is GREAT!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implemented Blackbaud Education Management Solutions as our new Learning Management system and Development Management system, all of our employees have been transferred over to use it successfully, and trained accordingly.
  • Excellent attendance tracking, especially with hybrid learning
  • Gradebook management
  • Transcript/reporting output
  • Not great with Google integration
  • Report exporting could be more customizable
  • Would like to have control to turn on messaging partially only.
Blackbaud Education Management Solutions is well suited for private schools with relatively tech savvy users. It's a little difficult to implement with older/less tech savvy users.
Andrea Prothro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using the On products throughout our organization. They provide continuity and a streamlined approach to all our functions.
  • The On products allow us to customize nearly every aspect of the product which allows flexibility for our faculty and staff.
  • Because we use the On products throughout our organization, we do not waste time transitioning across products or have to worry about if our data is correct.
  • Because the On products have a parent component, when a family begins the admissions process in OnBoard, their experience when they transition to the school has the same look, feel and functionality. The products provide for a seamless transition so we do not lose any communication time with families.
  • We need accurate reporting and Blackbaud has been very responsive in building a platform that helps us drill down the data we most need.
Blackbaud On products are well suited for the school that wants to integrate all systems into one platform. While it might take time for the transition, it is well worth the effort. With the customization of the products and the "self-serve" functionality in which schools have control of the customization, options are endless. Schools that do not have a "growth-mindset" may be resistant to jump in to a total solution.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses Blackbaud. I am mostly involved with the use of onCampus in my role. The biggest issue it addresses is allowing parents, teachers, and support staff to all see the academic progress to support students. Before, teachers had individual hard copy records and it made it difficult for information to be shared.
  • The UI is very appealing and intuitive.
  • The site is responsive when being accessed.
  • The UI is professional looking.
  • The changes that are made are unannounced and frequently happen during the school year.
  • Inability for the gradebook to convert percentages to letter grades.
  • Inability to mark student as present after marking them absent.
It's well suited for connecting the various aspects of the school together for the benefit of student learning. Some of my teachers find it too cumbersome to import their assignments but that is more due to the unwillingness of our teachers to learn ANY new system, rather than specifically onCampus.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the platform across all divisions as our SIS and LMS.
  • LMS: flexible, integrates, fairly easy for faculty to use.
  • Support: Outstanding support. Their front end is truly exceptional
  • Responsive: As we moved to distance learning spring of 2020, they focused on development/enhancements on aspects of the product that supported distance learning based on suggestions in the community.
  • Cross-divisional course enrollment: A total nightmare having a middle school student enrolled in an upper school course. The enrollment is easy enough but good luck creating a report card, tracking conflicts in scheduling, etc.
  • Analytics: Getting better but attempting to get data out of the system to analyze is not intuitive. The new Insights feature is moving in the right direction but mostly focused on admissions and not academics at this point
  • Update releases: Blackbaud updates regularly which is great except their timing of releases can be lousy. For example, updating how the scheduling system works at the beginning of the new semester when students are attempting course changes, revamping the report card builder at the end of a marking period. Everything may be working fine Monday when you leave but then it is "changed" Tuesday morning. Also, when enhancements are released, they should explain how to use the new enhancements, not just announce they have been released.
LMS aspect is extremely strong. The user interface is intuitive and pretty easy to learn even for less tech-oriented teachers and families. Initial set up is extremely cumbersome and needs to be thoroughly planned prior to beginning—there are nuances that will sneak up on you and cause issues if not considered well in advance. An example is setting up your grade plans correctly so you can have report cards appear as you want. Be sure you speak in-depth with your product manager about importing data from your previous SIS and understand what will and will not be imported. It is very difficult to harvest data for analytics and Blackbaud's current analytics package is not as robust as I would like at this point.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is not used across the whole organization but used by certain majors within the the school to be able to connect students and teachers, students with other students, and more. Is effective in providing resources right away to others and also creates more efficiencies for both the school and for students.
  • Efficiency
  • Messaging
  • Payments
  • Overall hard to use
  • Better for smaller schools
  • Collecting assignments
Very well suited for providing resources for students and parents if needed, but not as good for being able to connect teachers with students for assignment completion and more. In terms of the set up side on the admin or teachers end everything is relatively easy to use. I have not used the student portal side extensively to be able to know more about it.
February 20, 2020

Frustrated

Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is used throughout our organization. This is a school, not a business. Blackbaud manages student grades, schedules, and conduct.
  • Ties all of the pieces together.
  • Reporting
  • Communication
  • Training
If a school already uses EE, the ON products are the way to go. I'm not sure I would recommend ON to a newbie. The training is horrible.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We are using the entire suite of Blackbaud's Education Management Solutions. It is supposed to allow us to consolidate our student and alumni data in one program to allow access to the information as our clients move from an applicant showing an interest in attending our school through their four years in our school, and afterward as alumni. We also use their accounting program to manage our financials and control our student billing. Once the data for a student is entered, it is shared across the programs in the platform. Using Blackbaud Education Management Solutions prevents the entry of duplicated data that would be required with a non-integrated system.
  • The company seems committed to updating the software on a regular basis, addressing concerns that the user base raises in the on-line discussion board.
  • I find their support prompt, and it never seems to be a long wait to get an answer, even if the answer is a non-solution to a problem.
  • Stop updating the programs in the middle of the week when you change the functionality of the programs and the features we have become used to using get removed or moved.
  • Stop buying companies and trying to integrate that company's program and/or features into what used to be a solid program that worked how we wanted it to work. You are trying to become everything for everyone, and you are becoming nothing for most.
It is well suited as an integrated program suite for schools. It fails miserably in my opinion as even a satisfactory solution. Having used Blackbaud Education Management Solutions for a year and a half now as a teacher, it is not user friendly and is barely sufficient for my purpose as a teacher. I find the learning management module a poor excuse for what a learning management system should have. It is not at all flexible and does not meet my needs at all. The assignment and assessment module is next to unusable as it has no feature to use a lock down browser, which means there is no security when a student takes a test. It is useless when I want to ensure a student's work is his and that he has not gone around the web for his answers, or used some other program to look at his notes while taking the evaluation. The learning management system is cumbersome at best when trying to create lessons. Some requests for features in the suggestion board have been there over four years and just marked "under consideration." I haven't touched on the problems our administrators have with other components.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's being used by the entire school. My department uses Enrollment Management for admissions.
  • Display an applicant's profile with all the information needed.
  • Create basic lists with accurate data from applicants.
  • Advanced lists are confusing to create. The format is not clear.
  • Contract formatting is limited, there is not enough flexibility to personalize the contracts.
Well suited to collect information from applicants for years. Less appropriate to keep accurate data numbers from students, applicants, offered, withdrawn students. It is always changing, it's hard to find specific numbers on the population.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use the Blackbaud Education Management Solutions across a majority of the organization. It is being used for things like attendance, school website, etc. It solves the problem of being one platform for everything. Although we wish it were more modern and intuitive.
  • The CMS is excellent for what it is and allows non-technical users to make and modify pages and content.
  • Provides a single login experience for users (faculty, staff, parents, etc.) with their preferences.
  • I would love it if there was an additional layer for expert technical users. For instance, the ability to inject javascript and meta tags directly into the DOM element instead of using the embed widget as a hack. This limits our ability to make fully functional Progressive Web Apps (PWAs) as well as marketing tracking using social pixels from Facebook, LinkedIn, Twitter, etc.
  • I would love it if the API had more endpoints. As a developer, I find other products more enticing simply because of the amount of customization I would have. The endpoints need to be expanded to everything possible. This limits our ability to make a truly native iOS and Android app
This product does a stable job for school management, where there are limited tech people involved and we want an out of the box solution that works well. I wish the database, as well as the features in the School Website, were more customizable. Also, it would be great if the UI was better too. Or again, the ability for the super admin to be able to customize that. I think of other products that I've used, and having certain features not available is troubling.
November 23, 2019

Overall good solution

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Education Management Solutions in our finance, admissions, athletics, advancement, and communications departments.
  • We like being able to use this database system for many of the school's needs.
  • Our students and parents find the interface easy to use.
  • The content management side is easy to use and train others.
  • The giving forms, registration forms, and push page options (newsletters) are limited and needs improvement.
  • There is not much offered in terms of in-house analytics for web content.
  • User management settings are very limited and very clunky to limit permission settings for different administrative roles.
If your budget allows having many of the Blackbaud products, it is a good solution overall - a one-stop-shop is always convenient. We use Financial Edge, Education Edge, and Raiser's Edge so to have the Education products have been beneficial overall. As with any product, you must keep in mind some of the limitations that will not be mentioned when they are selling the product to you.
November 18, 2019

So Far, So Good!

Stella Limuel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole organization. Advancement Department and Executives use it to check students information (current, incoming or alumni) and to send out parent communications. Business office uses it for enrollment process and payment, and also extracurricular enrollment and payment. Admission uses it for enrollment management. Teachers use it to post grades and keep progress. Human Resources department uploads all employees to it.
  • Easily keep information up-to-date
  • Easily contact families
  • Easily accessible and user-friendly
  • Integration with Blackbaud's other programs
  • Alumni relations
  • Customization for schools with non-standard grades/levels
It's easy for us to send out contracts, communications, and to have a parent directory now. Our business office is especially pleased since they can request payment through it, although they did say they don't like how they can only have one payment method. We have eliminated most paper enrollment forms thanks to the ability to create a digital form on BB EMS. We're still trying to implement integration between RE and BB EMS.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the entire school including Alumni, Parents and Prospective Families. The business problems are associated with user support.
  • Data representation and collection
  • Visual display - easy to use once you understand it
  • Messaging system
  • Design capabilities - images and video content are lacking
  • Manipulation of data can sometimes not be controlled well
  • Lists!!!
Suited for academics and open grade book. Less suited in marketing and design elements in comparison to other web designers. I wish the integration of other marketing apps was more applicable to our system. I wouldn’t recommend Blackbaud if schools were giving up their marketing platform e.g. website front end.
Darrell Parker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Education Management is being used across the whole campus. The system centralizes all of our data in 1 place rather than each department maintaining 'silos' of information. Data can now be shared more efficiently with everyone.
  • We love the ability to enter Learning Profile and accommodations information directly onto a student's record and sharing with parents and teachers.
  • The parent portal is simple and intuitive to use and houses all children in 1 place.
  • Any student can be found quickly with very few clicks by using the "Find Me Now" feature.
  • The ability to create database queries or lists is limited. 'Advanced' lists are difficult for the average user to create. The ability to use lists elsewhere in the system is lacking (for example you cannot use a query/list when running a report).
  • Report cards and transcripts are not very customizable.
Blackbaud Education Management Solutions is great for any traditional school - both day school and boarding. Our bell schedule has some special nuances but Blackbaud is able to handle them fine. I don't feel the solution would work well for online schools, especially if there are rolling enrollments. Blackbaud has a definite start/end date to terms and would not accommodate a personalized assignment schedule for a student who enrolls after the term begins.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our school runs all aspects of the K12 software package, and it is used schoolwide. We find the integrated approach to be the best solution for keeping data in alignment, and especially for end-user familiarity.
  • Student schedules
  • Course enrollment and LMS
  • Gradebook and grading
  • DATA! This is always a sticking point as we are unable to get at critical pieces of data through their provided reporting.
  • Evolution: With particular emphasis on data access, Blackbaud is slow updating the software to the evolving needs of its users.
This is a great solution for just about any independent school.
October 28, 2019

Family Liaison

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use it as our SIS and LMS as well as in our accounting department (but not fully).
  • Ability to use one system for many school needs (enrollment, records, business office)
  • The userbility for a functional / productive SIS that addresses specific record keeping needs
  • Ability to modify transcripts for a more specific style pertaining to each school difference
The ability to create reports based on specific school needs is a bit lacking as well as the ease for a Registrar to pull needed/requested data has room for improvement. Lists does help but maybe more specific training on advanced lists would be good. There are groups created that are very helpful and the access to the knowledgeable thru the system also helps.
Return to navigation