Qualtrics

Qualtrics Reviews

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Qualtrics Scorecard Summary

Feature Scorecard Summary

Survey Format & Appearance (3)
82%
8.2
Survey templates (109)
84%
8.4
Themes (111)
77%
7.7
Custom logo/branding (109)
85%
8.5
Survey Content (3)
87%
8.7
Changes to live survey (111)
90%
9.0
Question design help (117)
81%
8.1
Multiple question types (126)
91%
9.1
Survey Logic (1)
88%
8.8
Survey logic flexibility (126)
88%
8.8
Survey Reporting & Analytics (5)
86%
8.6
Response tracking (124)
87%
8.7
Data export (124)
89%
8.9
Standard reports (116)
87%
8.7
Custom reports (105)
81%
8.1
Analytics (110)
86%
8.6
Survey Administration & Security (2)
87%
8.7
Access controls (109)
87%
8.7
Compliance (96)
87%
8.7
Survey Distribution (2)
86%
8.6
Vendor-offered crowdsourcing (56)
84%
8.4
Respondent restrictions (85)
88%
8.8

What is Qualtrics?

Qualtrics CoreXM offers a survey platform for actionable customer, market, and employee insights.

The software allows companies to collect and analyze data, with the goal of gathering insights that drive better decision-making and better customer experiences. Use cases include market research, voice of the customer programs, or employee engagement.

Customers include Nike, Netflix, American Airlines, American Express, Marriott, Microsoft, GE, P&G, Nasdaq, Ferrari, Porsche, Tesla, Boeing, Royal Caribbean, Stanford, Harvard, and MIT. The vendor says the product offers its customers speed, power, agility, ease of use, and value.

The Qualtrics platform underwent a rebrand and came to be known as Qualtrics CoreXM.

Qualtrics is backed by three venture capital firms: Sequoia Capital, Accel Partners, and Insight Venture Partners. The company has 3,000 employees, 10,000+ clients, and millions of users.

Qualtrics Features

  • Supported: Customer Experience Management
  • Supported: Customer and Market Research
  • Supported: Employee Insights
  • Supported: Digital Experience Management

Qualtrics Screenshots

Qualtrics Integrations

Qualtrics Competitors

Qualtrics Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Research Core 11,500per user/per year

Qualtrics Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

What is Qualtrics?

Qualtrics produces three Web-based products: Research Suite, which helps companies and schools conduct their own custom-made surveys and data analysis; Site Intercept, which allows websites to get feedback from visitors; and 360, a tool to help human resource operations assess employee performance.

What is Qualtrics's best feature?

Reviewers rate Multiple question types highest, with a score of 9.1.

Who uses Qualtrics?

The most common users of Qualtrics are from Enterprises and the Higher Education industry.