Overview
What is Brevo?
Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of…
A good alternative for small ones
Brevo is # 1
Highly recommend Brevo
Happy with Brevo
Need to reach out to your served community? Brevo is a good choice
Implementing Brevo
Brevo is for you!
Brevo Support
ROI matters, conversion and business growth rules. Brevo's ease of use enables SMBs profitable email marketing
· Allows Email Automation's fast-paced learning
· Saves collaborators from creating HTML …
Brevo is the Right Solution for Mailing
New user of Brevo, just working it out
Brevo - a great addition to our company resources!
Gives you what you need in relation to mailing
Lovely set of feature for a cost effective CRM
TrustRadius Insights
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Email deliverability reporting (186)8.686%
- List management (183)8.686%
- Standard reports (181)8.585%
- WYSIWYG email editor (170)8.484%
Reviewer Pros & Cons
Pricing
Free
$0
Lite
$25
Premium
$65
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
SENDINBLUE DEMO (MASS MAILING)
Email Marketing & Automation SendinBlue Demo | How Email Marketing Works | Charit Anchan | AntWak
SendinBlue Free Trial | Sendinblue Review 2022 [Bonus]
SendInBlue Review and Demo | SendInBlue Tutorial
Features
Email & Online Marketing
Using software to manage lists, send emails, automate email campaigns, and track results.
- 8.4WYSIWYG email editor(170) Ratings
Users can create html emails through a drag-and-drop interface, without html coding knowledge.
- 8.1Dynamic content(154) Ratings
Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).
- 8.6Ability to test dynamic content(148) Ratings
Users can test dynamic content prior to launching a campaign.
- 6Landing pages(11) Ratings
Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.
- 6.5A/B testing(10) Ratings
Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.
- 8.3Mobile optimization(168) Ratings
Users can easily optimize emails and landing pages for mobile devices.
- 8.6Email deliverability reporting(186) Ratings
The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.
- 8.6List management(183) Ratings
This involves creating, filtering, editing, merging and de-duping lists of contacts.
- 8.5Triggered drip sequences(106) Ratings
The software allows users to set up automatic / drip email campaigns triggered by certain events.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 8Dashboards(19) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 8.5Standard reports(181) Ratings
The software offers pre-built reports with metrics standard to the category.
- 6.8Custom reports(10) Ratings
Users can create custom reports.
Pre-Send Testing
This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.
- 9.1Link Tracking(121) Ratings
This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Brevo?
Brevo Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Reporting & Analytics Features
- Supported: Standard reports
Pre-Send Testing Features
- Supported: Link Tracking
Additional Features
- Supported: Marketing Automation
- Supported: SMTP (Transactional) Email
- Supported: SMS Messaging
- Supported: Responsive Email Design Tools
- Supported: Import Your Own HTML Design
- Supported: Email & Phone Customer Support
- Supported: Excellent Deliverability
- Supported: Unlimited Contacts
- Supported: Customizable Sign-up Forms
- Supported: Advanced Contacts Segmentation
- Supported: Advanced, Real-Time Reporting
- Supported: Hard Bounce & Unsubscription Management
- Supported: Pre-Schedule Campaigns
Brevo Screenshots
Brevo Video
Brevo Integrations
- WordPress
- PrestaShop
- Drupal
- Salesforce Sales Cloud
- WooCommerce
- Google Analytics
- Zapier
- Magento Commerce Cloud (formerly Magento)
- API and Documentation
Brevo Competitors
Brevo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Globally Supported |
Supported Languages | English, French, German, Italian, Portuguese, Spanish |
Brevo Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(302)Community Insights
- Recommendations
Users have recommended trying SendinBlue for its ease of use and lack of unnecessary clutter, suggesting it as a reliable and cost-effective option for mailing/email newsletters or SMS marketing. They also recommend SendinBlue over other HTML service providers on the market. Users suggest signing up for the free account to explore the email campaign options and highlight the tool's simplicity in setting up and integrating into websites.
Furthermore, users emphasize that SendinBlue is a great tool for small and medium businesses, allowing them to quickly and easily conduct campaigns. They also recommend it as a better alternative to MailChimp, considering its affordability and easy management. Additionally, users appreciate the customer service provided by SendinBlue. Some users point out that SendinBlue's email layout builder and automation features are particularly beneficial for indie artists or writers, especially those new to email marketing or autoresponders.
However, it is worth noting that some users found SendinBlue difficult to navigate and lacking in transparency. They suggest using a bulk email cleaning service before sending the contact list through SendinBlue. Despite this, other users recommend trying SendinBlue without hesitation, considering it a good software option that meets their needs while providing an alternative to Mailchimp.
Attribute Ratings
Reviews
(26-50 of 210)Great software for e-mailing
- Backoffice
- Quick response
- Fair communication
- Please do not suspend an account before asking the customer what the reason could be
Free Marketing
Also allows me to see how different campaigns perform and find out which email subject or content works better. The analytics are a big plus - open rate and click rate are very important.
Unsubscribed recipients can easily be removed for a clean list.
- Trackable open rate and click rate - very accurate
- Customer support is quick and helpful
- Reasonable pricing including free plan offer
- I'd like to see Brevo have an email bounce checker - this can be offered at a cost
- The email content sent from Brevo tends to look a bit different than emails sent from usual Gmail or other mailservers. Maybe that aspect can be improved.
- Wish to see an option to remove all unsubscribers via one click, rather than visiting each contact list to remove them.
Reasonable pricing, and has an entire suite of services to help with marketing, sales and especially newsletters due to friendly interface for managing subscribers and campaigns.
I forgot to mention Brevo has its own mailserver that sends out the emails while replies can be sent directly to our original email. This way we don't have to suffer pesky restrictions from Gmail :)
Brevo fits our necessities!
- Help center
- Following tickets
- Love the Status page!
- Monthly meets to follow up the project and see how can it improve
- Features Improvement
- Campaign builder
- Criterias in automation flows
- Dashboard metrics
I can really recommend Brevo!
- Good value for the price
- Great UI
- Great Support
- More clear terms and reason for closing accounts
Brevo is excellent but could use a few improvements
A snafu took place when we had to validate our account via phone and text message. However, it seemed that no matter what, the text code never came through. I immediately contacted support via email, and they answered. The problem was solved within 2 days, and tbh, it was really on our side, not Brevo's.The only thing I was not happy about was that support took 12 hours to get back to us each time. I think their support should be 24X7. However, all in all it was a good experience. We continue to use them.
- Quick customer service
- Solid user interface
- Permissions system
- 2FA sign-in
- Scoped API keys
- All links in transactional emails are automatically converted to tracking links which could not be disabled
- Tracking system went offline and all links were unusable for a short time
Brevo - our go-to email service provider
- Flexibility in email design
- Easy contact list management
- Simple and intuitive platform
- Support is excellent. Tickets raised are dealt with within 24 hours.
- Can be over-zealous with blocking accounts and approving contact lists.
- Have had a couple of payment issues (quickly resolved, but frustrating).
- More scope for data and analysis would always be nice.
great work
We require a system that allows us to send marketing material out and also keep consistent branding guidelines.
Brevo makes it easy for untrained or inexperienced staff in the workforce to learn how to design and send EDMS if someone is off sick etc.
- Ease of use
- Support
- Efficient creation of EDMS
- Maybe more integration with salesforce / propertybase
- Text message marketing
- More analytics (not bad, but more is better)
Less appropriate when we are doing cold reach outs, flyer emails, and the like.
There is also some issue we have where EDMs are not logged in our Property Base but again this might be a knowledge gap with us.
Brevo has been quite handy
- establish contact with old prospects
- establish a streamlined data list and campaigns
- simplifying ways to market new products or services
- less ads
- based on the campaigns users send, grasp their templates
- slight more easier way to deal with designing templates.
The best tool ever for mass e-mailing
- The aesthetic quality of creative tools
- The simplicity of the tool for creating e-mail lists
- Statistics to track target behaviour and the ability to resend only to those who haven't responded
- I find it difficult to identify which members are on several different lists
- I find the filters quite complex to use
- I'd like to be able to split certain lists according to a criterion, e.g., men versus women, to create two new lists, but I can't figure out how to do it
Brevo Review - ISAAC
- Telephone customer support.
- Online knowledge base documentation.
- Ease of use.
- Include survey functionality in platform.
- No second item so far, as we are relatively new to the platform.
- No third item so far, as we are relatively new to the platform.
Effecient Mailing App
- Easy to upload data
- Easy mail tamplets
- East to use whole app
- good statistical analysis
- if there is a tool to qualify Whatsapp number authanicity it can help
- bounce mail can be removed from uploaded data
Brevo - it does what it says, but should be more reliable
- Templating and editor
- A/B Testing
- SPAM protection
- stability
- API documentation
- reports
Great Software
- Email
- Whatsapp
- Clients
- User Friendly
All in 1 def Great!
Best and Easy Email Marketing Tool
- Ease of creating an email campaign
- Easy Integration with several apps especially many WordPress form builders
- Free version is quite good
- Should increase the contact in free version
- Landing page features can be improved
Amazing value and super customer service
- Affordable pricing
- Excellent customer service
- Multi-user access
- Business signup page could be slightly more clear
Rheso.tech, recruitment and freelancing highly recommends Brevo!
- Brevo’s interface is very intuitive and easy to use. The menus are clear and well organized, and the features are easy to find. Even beginners can make their first campaigns easily.
- In terms of functionality, newsletters can be created from predefined templates or fully customized. You can also add images, videos, links, etc.
- Brevo also offers advanced campaign segmentation and performance tracking features that are very useful to know the performance of its e-mailing actions.
- Provide advanced feature for users who use credits and not monthly fee
Brevo - When getting the word out matters!
Using the platform is easy and the flow of creating a newsletter feels natural.
Support is readily available when needed and the statistics given for each sent newsletter are invaluable to plan the next newsletter.
I previously used Mailchimp and moved to Brevo when Mailchimp became a paid-only platform.
I'm currently still using the free version of Brevo, but am considering upgrading it this year.
- Layout and workflow is seamless
- Valuable sent statistics that are actually usable
- Ease of designing a newsletter
- It seems that once you bought send credits, you don't get free mails anymore.
- I'm not a power user, thus not having to know what could be made better.
- I'm not a power user, thus not having to know what could be made better.
Once you know what you want so say in an e-mail - you can have that e-mail ready and sent in no time at all.
It's truly a seamless platform to use. Everyone should use Brevo!
Brevo turned out to be a satisfactory Mailchimp alternative
- Onboarding is fluid and effective
- Email composition and programming is easy
- Forms are versatile and easy to set up
- User registration within existing email lists is easy
- Brevo guides us with regards to compliance
- UX can sometimes be confusing
- Credits are billed to you but the readability is poor
- language switching is only possible from the home page
- Customer service is only available via email
- rss feed setup is a real pain in the neck
Easy comms from a great platform!
- Enables you to build consistent email templates simply whilst incorporating images and links
- Manages our contacts list effectively
- Provides great analytics to help you, for example, identify groups of recipients where sending at a different time may work better, or being able to assess what hooks recipients in best
- Provides simple access and usability from a variety of devices, any time
- Image scaling for icons alongside newsletter subjects
- Drag to fit for images in all sections of the template
Not designed to allow for subscriber management other than for use as a comms tool, so would need to duplicate contact lists with other systems
Brevo - 10/10
- EASY
- Simple
- Make it easier to sort contacts
Brevo - email campaigns made easy
- Email campaigns
- Contact Import
- Reporting
- The email campaign design feature is very easy to use, however some fine tunnings would make the design experience better for the average user. This does not mean that this feature is hard to use!
newsletters,
customer activation
We can’t function as a business without Brevo!
- Beautiful templates: buttons and etc
- Easy to use
- List separation is useful
- Insights about our readers. Location.
- Insights about our unsubscribers
- Free training on how to use Brevo optimally
- It provides easy-to use templates, therefore one doesn't need to have design expertise to use it
- It offers 300 free emails daily and there's no limit to the number of contacts that can go into the database
- I appreciate the feature that allows me to requeue an email campaign after it has been sent to the initial 300 recipients. This feature ensures that the email is only delivered to those who have not yet received it, eliminating the concern of a recipient receiving the same email twice.
- It offers mobile and desktop previews letting me see in real time how the email will appear on the receiver's end
- It would be highly appreciated if there was an option available for daily upgrade payment, specifically designed for one-time use. Currently, the platform offers monthly and annual subscription options
- More Templates are always welcome
Bravo Brevo!
- contact management
- content design
- report and anilystic
- We have no idea yet
- Need to explore more of the app
- So far everything is great