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Tealium Customer Data Hub

Tealium Customer Data Hub

Overview

What is Tealium Customer Data Hub?

The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives…

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Recent Reviews

Satisfied Tealium Customer

9 out of 10
June 21, 2023
Tealium allows us to maintain a vendor-agnostic pipeline that tracks visitor behavior prior to and after conversion to a user.
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Review

8 out of 10
June 19, 2023
We currently use their Tealium IQ product for client side tracking implementation, which includes web analytics, marketing tags, and other …
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Data collection powerful tool.

9 out of 10
June 18, 2023
Tealium is solving all the integration with tags needed for the bank: marketing, analytics, CDPs, and GDPR, and also allows us to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Rules-driven tag execution (12)
    9.0
    90%
  • Tag library (12)
    9.0
    90%
  • Tag variable mapping (12)
    8.0
    80%
  • Ease of writing custom tags (12)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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What is Tealium Customer Data Hub?

The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Tealium EventStream API Hub - Quick Overview and Demo

YouTube

Tealium iQ Tag Management - Quick Overview and Demo

YouTube

Get a high level overview of Tealium AudienceStream CDP in this quick 2-minute demo.

YouTube
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Features

Tag Management

Features related to tag management

8.2
Avg 8.7
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Product Details

What is Tealium Customer Data Hub?

The Customer Data Hub (CDH) connects data so that users can connect with customers. It aims to transform data fragmentation across CX technologies into a foundation by constructing rich, cross-channel customer profiles in real time that help to understand and engage customers intelligently. The CDH handles customer data securely, honors customer privacy, and enables the collection, unification, and understanding of the most valuable resource, and, with over 1300 client-side and server-side integrations, to act with speed and clarity.

Tealium Customer Data Hub Features

  • Supported: Data Collection - Ingest data from online and offline sources including web, mobile, IoT, point-of-sale, and call center
  • Supported: Audience Creation and Management - User segmentation and profile stitching for a complete customer view
  • Supported: Integrations Marketplace - Over 1300 turn-key integrations with key adtech, martech and big data providers
  • Supported: Privacy and Security - Privacy-centric data layer compliant with HIPAA, GDPR, ISO2701 and other standards
  • Supported: Tag Management - No-code tag management tools for client-side data collection
  • Supported: Predictive Analytics - Anticipate customer behavior with machine learning-driven insights and automate corresponding actions
  • Supported: DataAccess -Store and analyze Tealium data at rest for additional insights, to monitor operations, or audit data practices
  • Supported: Reporting & Dashboards - Visualize any data for insights. Share reports with stakeholders to support data-driven decision making

Tealium Customer Data Hub Screenshots

Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard

Tealium Customer Data Hub Videos

What is the Tealium Customer Data Hub?
Tealium and special guest, TEI Senior Consultant at Forrester, outline the main benefits of Tealium along with the quantifiable (and unquantifiable) value customers have obtained.
How leading travel organisation, Golfbreaks, enabled a 360 view of their customers with real-time call centre insights by leveraging technology and data to provide smarter, simpler, and safer customer experiences.

Tealium Customer Data Hub Competitors

Tealium Customer Data Hub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.

Twilio Segment are common alternatives for Tealium Customer Data Hub.

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The most common users of Tealium Customer Data Hub are from Enterprises (1,001+ employees).

Tealium Customer Data Hub Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)70%
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Comparisons

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Reviews and Ratings

(191)

Attribute Ratings

Reviews

(1-25 of 33)
Companies can't remove reviews or game the system. Here's why
James Fairley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our capacity to gather and handle first-party data has been greatly impacted by Tealium Customer Data Hub. We can quickly collect and arrange client data from a variety of touch points, including websites, mobile apps, and offline interactions, thanks to its adaptable and all-inclusive solution. Furthermore, the Tealium Customer Data Hub is now even more important due to the upcoming deprecation of third-party cookies. We have a better grasp of our target market and can tailor our marketing campaigns by centralizing and integrating all of our client data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We've used Tealium Customer Data Hub to implement server-side pixel tagging and CAPI integrations for Google's Ad Suite, Facebook, LinkedIn, Amazon, and others which has significantly improved our capabilities with moving to 1st party tracking and the deprecation of 3rd party cookies. These enhancements have allowed us to significantly improve our media campaigns with 1st party conversion events and real-time suppression of converted customers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
"Flexible" is a great word for Tealium Customer Data Hub and how we use it! We are using it for data collection, cookie consent integration, AND marketing, all in the same place and within the same team. It is hard to imagine doing all these things without Tealium Customer Data Hub - currently, we can deal with all these major web platform functions within one team. If we did not have Tealium Customer Data Hub, no doubt these functions would be spread out across various teams and some of it outsourced to a 3rd party agency. I think Tealium Customer Data Hub is a major player in what allows us to do all these things in-house.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's very hard to overstate the impact Tealium Customer Hub has had and continues to have on our business. At every step of the customer journey, we find opportunities to enhance efficiency and effectiveness. The move to 1st party data and choosing Tealium to help us was one of the best decisions we ever made. Whether it's advertising cost and effectiveness, retention, or engagement, there isn't a customer touchpoint that hasn't benefitted.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
So easy to setup, collect, and manage data from several sources. The initial legwork takes a little time to get the proper setup dialed in to your specs and needs, but once that is done you have everything you need and it is easy to keep scaling and adding more sources. The security measures in place are also key to protecting and keeping that data private, so we have been very thrilled with everything.
Score 9 out of 10
Vetted Review
Verified User
Tealium effectively operates as a one-shop tool for aggregating ad vendor data and handling user experience. The ability to learn how to use it quickly and deploy components easily is invaluable for businesses that want more control over their marketing presence without introducing high overhead from internal development.
Score 10 out of 10
Vetted Review
Verified User
Tealium allows us to completely customize the data we send to our partners (through pixels). We have a solid understanding how visitors interact with our site, and with that information we've been able to improve our site search functionality, our navigation, out content, our checkout flow, and more to help give our visitors a great experience.
June 19, 2023

Review

Score 8 out of 10
Vetted Review
Verified User
We've partnered with Google to start tackling some of the issues with 3rd party cookie depreciation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Tealium Iq and event stream to implement paid media pixels to manage our campaigns and to know if they are performance well. Tealium has a marketplace of tags that helps a lot to implement these pixels. In addition, we get some data through these marketplace tags that are optimized and updated.
June 05, 2023

Tealium delivers

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tealium allows Synchrony to deploy and manage all aspects of our marketing and analytics tech stack. For example, our CDP, consent, analytics, and personation engines are executing / integrated in Tealium.
June 01, 2023

One Powerful Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
One of the biggest reasons we are working with Tealium Customer Data Hub is to address the third party cookie deprecation. This helps us provide solutions to our customers on their abilities to track their events. Also giving an extra layer of audience support to our customers for marketing purposes really helps drive their overall business
Score 10 out of 10
Vetted Review
Verified User
Utilizing a single comprehensive solution from Tealium mades it easy for us to build privacy compliance into our data collection and activation. This is an area where other solution providers whose stacks have been pieced together through acquisitions can be very difficult to integrate. In the case of Tealium, we started with just TiQ and then later added EventStream, and found that plugging in additional solution components has been very straightforward and well integrated.
Score 9 out of 10
Vetted Review
Verified User
The data cycle from collection to activation is quite efficient once is fully configured. Provides us means to segment the content being consumed by visitors via first party cookies and generate scores that are re-utilized for different use cases like personalization or email nurturing allocation.
Kevin Babcock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our company chose to use a third-party cookie consent option, & Tealium Customer Data Hub was greatly instrumental in the deployment of this solution. Tealium Customer Data Hub iQ allows us to choose which tags we want to turn on/off when visitors opt in or out of tracking. We also leverage EventStream to enrich the data we collect so that we can build out much more customized visitor profiles. Additionally we have Tealium Customer Data Hub listen for A/B testing that we're running and then send data into Google Analytics so that we can monitor which experience was displayed and how it performed.
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