Review
June 19, 2023

Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Data Collection
  • Data Standardization
  • Data Transformation and Enrichment
  • Data Activation

Overall Satisfaction with Tealium Customer Data Hub

We currently use their Tealium IQ product for client side tracking implementation, which includes web analytics, marketing tags, and other vendor tools
  • Team we work with is very responsive.
  • It's got good documentation and once you get the hang of it, it's relatively easy to use.
  • More built in functionality to support Adobe Analytics, so that we don't have to rely on custom code.
  • Compared to other products like Adobe Launch or Google Tag Manager, this platform requires a bit of technical know how in terms of coding.
  • All of the different vendor templates.
  • Has helped with operational efficency
They are responsive and open to suggestions.
We've partnered with Google to start tackling some of the issues with 3rd party cookie depreciation.
They all have their positives and negatives. Obviously Launch provides more support for Adobe Analytics implementation and GTM for Google Analytics. Tealium can hold it's own, and it's relatively easy to use. Just wish it gives us more customization ability with Adobe Analytics.

Do you think Tealium Customer Data Hub delivers good value for the price?

Not sure

Are you happy with Tealium Customer Data Hub's feature set?

Yes

Did Tealium Customer Data Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tealium Customer Data Hub go as expected?

I wasn't involved with the implementation phase

Would you buy Tealium Customer Data Hub again?

Yes

Relatively useful whenever you're working with a global brand and have many different marketing tags and web analytics to manage.