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Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

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Recent Reviews

Great Product for Small Business

10 out of 10
April 23, 2024
Zoho Social has revolutionized our social media management experience. As a small business owner, I was overwhelmed with the multitude of …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Twitter (362)
    9.3
    93%
  • Content planning and scheduling (413)
    9.2
    92%
  • LinkedIn (357)
    9.1
    91%
  • Facebook (399)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.4
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.3
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

7.8
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

8.9
Avg 8.1
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Competitors

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter and Mobile access highest, with a score of 9.3.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(514)

Attribute Ratings

Reviews

(1-25 of 418)
Companies can't remove reviews or game the system. Here's why
April 29, 2024

The only social media CRM tool you need

Verified User
Account Manager in Social Media
Online Media Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (1)
100%
10.0
Broad channel coverage
100%
10.0
Publishing (3)
80%
8.0
Content planning and scheduling
70%
7.0
Audience targeting
100%
10.0
Content optimization
70%
7.0
Engagement (2)
70%
7.0
Automated routing and prioritization
70%
7.0
Customer interaction histories
70%
7.0
Marketing (2)
80%
8.0
Lead generation
60%
6.0
Content marketing
100%
10.0
Channel coverage/integration (5)
16%
1.6
Twitter
N/A
N/A
Facebook
N/A
N/A
LinkedIn
N/A
N/A
Google+
N/A
N/A
Instagram
80%
8.0
Reporting/analytics (2)
40%
4.0
Campaign success analytics
80%
8.0
Competitor analysis
N/A
N/A
Account management (2)
50%
5.0
Role-based user permissions & privileges
N/A
N/A
Mobile access
100%
10.0
April 27, 2024

The best social media posting tool, period.

JM
John Martin
Boss
Old School Biker Magazine (Entertainment, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
N/A
N/A
Sentiment analysis
N/A
N/A
Broad channel coverage
N/A
N/A
Publishing (3)
100%
10.0
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Content optimization
100%
10.0
Engagement (2)
N/A
N/A
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
60%
6.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
N/A
N/A
Google+
N/A
N/A
Instagram
100%
10.0
Reporting/analytics (2)
50%
5.0
Campaign success analytics
100%
10.0
Competitor analysis
N/A
N/A
Account management (2)
50%
5.0
Role-based user permissions & privileges
N/A
N/A
Mobile access
100%
10.0
April 24, 2024

The social media management tool you need NOW

Ben Cummings | TrustRadius Reviewer
Ben Cummings
Head of Instruction
Ben Cummings Golf (Sports, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
100%
10.0
Sentiment analysis
100%
10.0
Broad channel coverage
100%
10.0
Publishing (3)
100%
10.0
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Content optimization
100%
10.0
Engagement (2)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Marketing (2)
100%
10.0
Lead generation
100%
10.0
Content marketing
100%
10.0
Channel coverage/integration (5)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
100%
10.0
Instagram
100%
10.0
Reporting/analytics (2)
100%
10.0
Campaign success analytics
100%
10.0
Competitor analysis
100%
10.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
April 23, 2024

Great Product for Small Business

Verified User
Director in Marketing
Entertainment Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
100%
10.0
Sentiment analysis
100%
10.0
Broad channel coverage
100%
10.0
Publishing (3)
100%
10.0
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Content optimization
100%
10.0
Engagement (2)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Marketing (2)
100%
10.0
Lead generation
100%
10.0
Content marketing
100%
10.0
Channel coverage/integration (5)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
100%
10.0
Instagram
100%
10.0
Reporting/analytics (2)
100%
10.0
Campaign success analytics
100%
10.0
Competitor analysis
100%
10.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
April 18, 2024

Zoho Social allows you to grow your following with ease!

George Scott | TrustRadius Reviewer
George Scott
Entrepreneur
Create Online Freedom (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
100%
10.0
Sentiment analysis
100%
10.0
Broad channel coverage
100%
10.0
Publishing (1)
100%
10.0
Content planning and scheduling
100%
10.0
Engagement (1)
100%
10.0
Customer interaction histories
100%
10.0
Marketing
N/A
N/A
Channel coverage/integration (4)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
100%
10.0
Reporting/analytics
N/A
N/A
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
April 05, 2024

Zoho Social - the must have multi channel social media manager

Lee Devenish | TrustRadius Reviewer
Lee Devenish
Director
EweMove Mildenhall (Real Estate, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
95%
9.5
Sentiment analysis
90%
9.0
Broad channel coverage
100%
10.0
Publishing (3)
93.33333333333334%
9.3
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Content optimization
80%
8.0
Engagement (2)
90%
9.0
Automated routing and prioritization
80%
8.0
Customer interaction histories
100%
10.0
Marketing (2)
85%
8.5
Lead generation
90%
9.0
Content marketing
80%
8.0
Channel coverage/integration (5)
88%
8.8
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
40%
4.0
Instagram
100%
10.0
Reporting/analytics (2)
65%
6.5
Campaign success analytics
100%
10.0
Competitor analysis
30%
3.0
Account management (2)
95%
9.5
Role-based user permissions & privileges
90%
9.0
Mobile access
100%
10.0
April 03, 2024

A really good tool for social media managers

Verified User
Executive in Other
Financial Services Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
90%
9.0
Sentiment analysis
80%
8.0
Broad channel coverage
100%
10.0
Publishing (3)
86.66666666666666%
8.7
Content planning and scheduling
90%
9.0
Audience targeting
90%
9.0
Content optimization
80%
8.0
Engagement (2)
85%
8.5
Automated routing and prioritization
90%
9.0
Customer interaction histories
80%
8.0
Marketing (2)
85%
8.5
Lead generation
90%
9.0
Content marketing
80%
8.0
Channel coverage/integration (2)
80%
8.0
Facebook
80%
8.0
Instagram
80%
8.0
Reporting/analytics (2)
80%
8.0
Campaign success analytics
80%
8.0
Competitor analysis
80%
8.0
Account management (2)
85%
8.5
Role-based user permissions & privileges
90%
9.0
Mobile access
80%
8.0
April 02, 2024

The best social media platform for SMB!

Nathan Araujo | TrustRadius Reviewer
Nathan Araujo
President
Advance Career Services (Human Resources, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
100%
10.0
Sentiment analysis
100%
10.0
Broad channel coverage
100%
10.0
Publishing (3)
100%
10.0
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Content optimization
100%
10.0
Engagement (2)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Marketing (2)
100%
10.0
Lead generation
100%
10.0
Content marketing
100%
10.0
Channel coverage/integration (4)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
100%
10.0
Reporting/analytics (2)
100%
10.0
Campaign success analytics
100%
10.0
Competitor analysis
100%
10.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
March 27, 2024

Overall a great scheduling platform!

Verified User
Employee in Marketing
Computer & Network Security Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
65%
6.5
Sentiment analysis
70%
7.0
Broad channel coverage
60%
6.0
Publishing (3)
70%
7.0
Content planning and scheduling
80%
8.0
Audience targeting
50%
5.0
Content optimization
80%
8.0
Engagement (2)
40%
4.0
Automated routing and prioritization
40%
4.0
Customer interaction histories
40%
4.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
N/A
N/A
Twitter
N/A
N/A
Facebook
N/A
N/A
LinkedIn
N/A
N/A
Google+
N/A
N/A
Instagram
N/A
N/A
Reporting/analytics (2)
35%
3.5
Campaign success analytics
40%
4.0
Competitor analysis
30%
3.0
Account management (2)
N/A
N/A
Role-based user permissions & privileges
N/A
N/A
Mobile access
N/A
N/A
March 25, 2024

Effortless Social Media Management with Zoho Social

Verified User
Board Member in Product Management
Arts & Crafts Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
95%
9.5
Sentiment analysis
90%
9.0
Broad channel coverage
100%
10.0
Publishing (3)
100%
10.0
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Content optimization
100%
10.0
Engagement (2)
95%
9.5
Automated routing and prioritization
100%
10.0
Customer interaction histories
90%
9.0
Marketing (2)
95%
9.5
Lead generation
90%
9.0
Content marketing
100%
10.0
Channel coverage/integration (4)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
100%
10.0
Reporting/analytics (2)
100%
10.0
Campaign success analytics
100%
10.0
Competitor analysis
100%
10.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
March 12, 2024

Zoho Social review

Christo Scriven | TrustRadius Reviewer
Christo Scriven
Director
D&C Media Limited (Media Production, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
75%
7.5
Sentiment analysis
50%
5.0
Broad channel coverage
100%
10.0
Publishing (3)
80%
8.0
Content planning and scheduling
80%
8.0
Audience targeting
80%
8.0
Content optimization
80%
8.0
Engagement (2)
100%
10.0
Automated routing and prioritization
100%
10.0
Customer interaction histories
100%
10.0
Marketing (2)
80%
8.0
Lead generation
80%
8.0
Content marketing
80%
8.0
Channel coverage/integration (4)
80%
8.0
Twitter
80%
8.0
Facebook
80%
8.0
LinkedIn
80%
8.0
Instagram
80%
8.0
Reporting/analytics (2)
80%
8.0
Campaign success analytics
80%
8.0
Competitor analysis
80%
8.0
Account management (2)
90%
9.0
Role-based user permissions & privileges
80%
8.0
Mobile access
100%
10.0
March 11, 2024

Best affordable solution for Small Business and small marketing team

Verified User
Executive in Marketing
Building Materials Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
70%
7.0
Sentiment analysis
70%
7.0
Broad channel coverage
70%
7.0
Publishing (3)
80%
8.0
Content planning and scheduling
100%
10.0
Audience targeting
70%
7.0
Content optimization
70%
7.0
Engagement (2)
70%
7.0
Automated routing and prioritization
70%
7.0
Customer interaction histories
70%
7.0
Marketing (2)
70%
7.0
Lead generation
70%
7.0
Content marketing
70%
7.0
Channel coverage/integration (5)
80%
8.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
N/A
N/A
Instagram
100%
10.0
Reporting/analytics (2)
70%
7.0
Campaign success analytics
100%
10.0
Competitor analysis
40%
4.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
March 08, 2024

The most engaging social media management tool

Mohamed Mahadeer A | TrustRadius Reviewer
Mohamed Mahadeer A
Marketing head
TigerHolidays (Leisure, Travel & Tourism, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
90%
9.0
Sentiment analysis
80%
8.0
Broad channel coverage
100%
10.0
Publishing (3)
76.66666666666667%
7.7
Content planning and scheduling
90%
9.0
Audience targeting
70%
7.0
Content optimization
70%
7.0
Engagement (2)
90%
9.0
Automated routing and prioritization
80%
8.0
Customer interaction histories
100%
10.0
Marketing (2)
95%
9.5
Lead generation
90%
9.0
Content marketing
100%
10.0
Channel coverage/integration (5)
94%
9.4
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
90%
9.0
Google+
80%
8.0
Instagram
100%
10.0
Reporting/analytics (2)
80%
8.0
Campaign success analytics
90%
9.0
Competitor analysis
70%
7.0
Account management (2)
95%
9.5
Role-based user permissions & privileges
90%
9.0
Mobile access
100%
10.0
March 07, 2024

A Fantastic Product - I got my social media under control!

Bogdan Bratis | TrustRadius Reviewer
Bogdan Bratis
CEO
Saspod (Media Production, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (1)
100%
10.0
Broad channel coverage
100%
10.0
Publishing (3)
96.66666666666666%
9.7
Content planning and scheduling
100%
10.0
Audience targeting
90%
9.0
Content optimization
100%
10.0
Engagement (2)
95%
9.5
Automated routing and prioritization
90%
9.0
Customer interaction histories
100%
10.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
80%
8.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
N/A
N/A
Instagram
100%
10.0
Reporting/analytics (1)
70%
7.0
Campaign success analytics
70%
7.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
February 28, 2024

Zoho Social -a supe tools for your business

Verified User
Director in Manufacturing
Retail Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
95%
9.5
Sentiment analysis
100%
10.0
Broad channel coverage
90%
9.0
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
100%
10.0
Audience targeting
100%
10.0
Content optimization
N/A
N/A
Engagement (2)
95%
9.5
Automated routing and prioritization
100%
10.0
Customer interaction histories
90%
9.0
Marketing (2)
85%
8.5
Lead generation
80%
8.0
Content marketing
90%
9.0
Channel coverage/integration (5)
94%
9.4
Twitter
90%
9.0
Facebook
90%
9.0
LinkedIn
100%
10.0
Google+
100%
10.0
Instagram
90%
9.0
Reporting/analytics (2)
80%
8.0
Campaign success analytics
80%
8.0
Competitor analysis
80%
8.0
Account management (2)
85%
8.5
Role-based user permissions & privileges
80%
8.0
Mobile access
90%
9.0
February 27, 2024

Using Zoho Social to organize and manage posting to multiple platforms

Verified User
C-Level Executive in Professional Services
Professional Training & Coaching Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
N/A
N/A
Sentiment analysis
N/A
N/A
Broad channel coverage
N/A
N/A
Publishing (3)
33.333333333333336%
3.3
Content planning and scheduling
100%
10.0
Audience targeting
N/A
N/A
Content optimization
N/A
N/A
Engagement (2)
N/A
N/A
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
38%
3.8
Twitter
100%
10.0
Facebook
30%
3.0
LinkedIn
60%
6.0
Google+
N/A
N/A
Instagram
N/A
N/A
Reporting/analytics (2)
N/A
N/A
Campaign success analytics
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
N/A
N/A
Role-based user permissions & privileges
N/A
N/A
Mobile access
N/A
N/A
February 24, 2024

Easy to use scheduling

Verified User
Consultant in Corporate
Leisure, Travel & Tourism Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
45%
4.5
Sentiment analysis
N/A
N/A
Broad channel coverage
90%
9.0
Publishing (3)
26.666666666666664%
2.7
Content planning and scheduling
80%
8.0
Audience targeting
N/A
N/A
Content optimization
N/A
N/A
Engagement (2)
N/A
N/A
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
90%
9.0
Twitter
90%
9.0
Facebook
90%
9.0
LinkedIn
90%
9.0
Google+
90%
9.0
Instagram
90%
9.0
Reporting/analytics (2)
N/A
N/A
Campaign success analytics
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
80%
8.0
Role-based user permissions & privileges
80%
8.0
Mobile access
80%
8.0
January 10, 2024

Zoho Social for a Zoho One User

Verified User
C-Level Executive in Corporate
Medical Device Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
50%
5.0
Sentiment analysis
50%
5.0
Broad channel coverage
50%
5.0
Publishing (3)
50%
5.0
Content planning and scheduling
50%
5.0
Audience targeting
50%
5.0
Content optimization
50%
5.0
Engagement (2)
50%
5.0
Automated routing and prioritization
50%
5.0
Customer interaction histories
50%
5.0
Marketing (2)
50%
5.0
Lead generation
50%
5.0
Content marketing
50%
5.0
Channel coverage/integration (5)
56%
5.6
Twitter
50%
5.0
Facebook
50%
5.0
LinkedIn
70%
7.0
Google+
50%
5.0
Instagram
60%
6.0
Reporting/analytics (2)
45%
4.5
Campaign success analytics
40%
4.0
Competitor analysis
50%
5.0
Account management (2)
50%
5.0
Role-based user permissions & privileges
50%
5.0
Mobile access
50%
5.0
January 10, 2024

Fantastic tool

Anna Mace | TrustRadius Reviewer
Anna Mace
Marketing Project Manager
Paul Taylor Eyewear (Apparel & Fashion, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
50%
5.0
Sentiment analysis
N/A
N/A
Broad channel coverage
100%
10.0
Publishing (3)
93.33333333333334%
9.3
Content planning and scheduling
100%
10.0
Audience targeting
90%
9.0
Content optimization
90%
9.0
Engagement (2)
35%
3.5
Automated routing and prioritization
70%
7.0
Customer interaction histories
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
80%
8.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Google+
N/A
N/A
Instagram
100%
10.0
Reporting/analytics (2)
N/A
N/A
Campaign success analytics
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
50%
5.0
Role-based user permissions & privileges
N/A
N/A
Mobile access
100%
10.0
January 08, 2024

Great Product!

Verified User
Director in Other
Management Consulting Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
95%
9.5
Sentiment analysis
90%
9.0
Broad channel coverage
100%
10.0
Publishing (3)
93.33333333333334%
9.3
Content planning and scheduling
100%
10.0
Audience targeting
80%
8.0
Content optimization
100%
10.0
Engagement (2)
90%
9.0
Automated routing and prioritization
80%
8.0
Customer interaction histories
100%
10.0
Marketing (2)
70%
7.0
Lead generation
60%
6.0
Content marketing
80%
8.0
Channel coverage/integration (5)
60%
6.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
N/A
N/A
Google+
N/A
N/A
Instagram
100%
10.0
Reporting/analytics (1)
80%
8.0
Campaign success analytics
80%
8.0
Account management (2)
95%
9.5
Role-based user permissions & privileges
90%
9.0
Mobile access
100%
10.0
January 08, 2024

A Great One-Stop-Shop for Effective Digital Marketing Efforts

Charmian-Marie Beedle | TrustRadius Reviewer
Charmian-Marie Beedle
CEO (Chief Executive Officer)
Charmian-Marie Beedle Coaching Services (Consumer Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
70%
7.0
Sentiment analysis
60%
6.0
Broad channel coverage
80%
8.0
Publishing (2)
95%
9.5
Content planning and scheduling
100%
10.0
Content optimization
90%
9.0
Engagement (2)
90%
9.0
Automated routing and prioritization
80%
8.0
Customer interaction histories
100%
10.0
Marketing (2)
90%
9.0
Lead generation
80%
8.0
Content marketing
100%
10.0
Channel coverage/integration (5)
82%
8.2
Twitter
100%
10.0
Facebook
70%
7.0
LinkedIn
70%
7.0
Google+
70%
7.0
Instagram
100%
10.0
Reporting/analytics (2)
70%
7.0
Campaign success analytics
80%
8.0
Competitor analysis
60%
6.0
Account management (2)
80%
8.0
Role-based user permissions & privileges
60%
6.0
Mobile access
100%
10.0
December 28, 2023

Time saver!

Vanessa van Straaten | TrustRadius Reviewer
Vanessa van Straaten
CEO (Chief Executive Officer)
Vanessa van Straaten Portrait (Photography, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Zoho Social Feature Ratings
Listening/monitoring (2)
30%
3.0
Sentiment analysis
N/A
N/A
Broad channel coverage
60%
6.0
Publishing (3)
70%
7.0
Content planning and scheduling
100%
10.0
Audience targeting
40%
4.0
Content optimization
70%
7.0
Engagement (1)
N/A
N/A
Customer interaction histories
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
56%
5.6
Twitter
N/A
N/A
Facebook
70%
7.0
LinkedIn
70%
7.0
Google+
70%
7.0
Instagram
70%
7.0
Reporting/analytics (2)
N/A
N/A
Campaign success analytics
N/A
N/A
Competitor analysis
N/A
N/A
Account management (2)
75%
7.5
Role-based user permissions & privileges
60%
6.0
Mobile access
90%
9.0
December 13, 2023

Zoho Social the easiest social media management software on the market

TT
Tim Todd
CEO (Chief Executive Officer)
Tim Talks Theatre Limited (Entertainment, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (1)
90%
9.0
Broad channel coverage
90%
9.0
Publishing (3)
90%
9.0
Content planning and scheduling
90%
9.0
Audience targeting
90%
9.0
Content optimization
90%
9.0
Engagement
N/A
N/A
Marketing (1)
90%
9.0
Content marketing
90%
9.0
Channel coverage/integration (4)
100%
10.0
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
100%
10.0
Reporting/analytics (1)
100%
10.0
Campaign success analytics
100%
10.0
Account management (2)
100%
10.0
Role-based user permissions & privileges
100%
10.0
Mobile access
100%
10.0
December 07, 2023

Divide Your Work into Tenths. Double the Payoff.

Tristan Nunez | TrustRadius Reviewer
Tristan Nunez
Owner
VoiceBreak (Music, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (2)
80%
8.0
Sentiment analysis
80%
8.0
Broad channel coverage
80%
8.0
Publishing (3)
80%
8.0
Content planning and scheduling
90%
9.0
Audience targeting
70%
7.0
Content optimization
80%
8.0
Engagement (2)
65%
6.5
Automated routing and prioritization
60%
6.0
Customer interaction histories
70%
7.0
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (4)
80%
8.0
Twitter
80%
8.0
Facebook
80%
8.0
LinkedIn
80%
8.0
Instagram
80%
8.0
Reporting/analytics (1)
80%
8.0
Campaign success analytics
80%
8.0
Account management (2)
90%
9.0
Role-based user permissions & privileges
100%
10.0
Mobile access
80%
8.0
December 06, 2023

Gets the job done, good usability and mobile app available

Verified User
Professional in Professional Services
Professional Training & Coaching Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Social Feature Ratings
Listening/monitoring (1)
90%
9.0
Broad channel coverage
90%
9.0
Publishing (3)
83.33333333333334%
8.3
Content planning and scheduling
100%
10.0
Audience targeting
80%
8.0
Content optimization
70%
7.0
Engagement (2)
N/A
N/A
Automated routing and prioritization
N/A
N/A
Customer interaction histories
N/A
N/A
Marketing (2)
N/A
N/A
Lead generation
N/A
N/A
Content marketing
N/A
N/A
Channel coverage/integration (5)
66%
6.6
Twitter
70%
7.0
Facebook
80%
8.0
LinkedIn
90%
9.0
Google+
N/A
N/A
Instagram
90%
9.0
Reporting/analytics (2)
35%
3.5
Campaign success analytics
70%
7.0
Competitor analysis
N/A
N/A
Account management (2)
40%
4.0
Role-based user permissions & privileges
N/A
N/A
Mobile access
80%
8.0
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