Cost effective calls with great customer service!
July 09, 2019

Cost effective calls with great customer service!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Virtual Office

I use 8x8 for my coaching calls. As the reception is crystal clear I can use my phone hands-free, allowing me to make notes and review my training material.
  • Customer service is excellent.
  • Cost effective calls.
  • Ease of use.
  • The set up is complex, but then the customer support is good.
  • Saved money on calls.
I can take calls from my handset, laptop or mobile.

The set-up is complex.

8x8 Work Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
2
Call reports
7
Directory of employee names
6
Answering rules
8
Call recording
Not Rated
Call park
7
Call screening
6
Message alerts
8
Video conferencing
Not Rated
Audio conferencing
9
Mobile app for iOS
8
Mobile app for Android
Not Rated