8x8 Series is Great!!!
April 26, 2024

8x8 Series is Great!!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

We use it as our telephony system throughout our Corporate office and our major offices in LA, NY, Chicago and Miami. Tech support for 8x8 is fast and reliable and addresses our issues immediately for quick resolution. We have close to 300+ 8x8 users across our network in all parts of the country to include HI.
  • Provides great call quality
  • Tech support is quick to respond when submitting tickets for issues
  • Integration is fast and easy when implementing in a new office
  • Being able to access your vm's from desk phone without the use of the passcode.
  • It has created a seamless way to incorporate new users to 8x8 without any hiccups and easy to follow setups.
  • It has created an easy way to manage the entire database with ease.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Overall the service and quality is good. Support is fast and efficient and implementing new users is fast and easy!

8x8 Work Feature Ratings

User templates
5
Call reports
10
Directory of employee names
8
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
8
Video conferencing
9
Audio conferencing
10
Video screen sharing
8
Instant messaging
8
Mobile app for iOS
10
Mobile app for Android
10