MADE OUR SMALL BUSINESS FUNCTION LIKE A MID SIZE
October 12, 2023

MADE OUR SMALL BUSINESS FUNCTION LIKE A MID SIZE

Amy Penn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

We are a medical office and recieve many test results and various other requests. Also we sent alot of charts and testing orders.
  • WE have yet had any faxes held up with this service
  • It has a wonderful adress book for frequent recipients.
  • The outgoing faxes go very fast allowing us more time to do other tasks.
  • Has a great ability to download / print incoming.
  • will delete after 30 days after viewing
  • to have an auto fill may be good. honestly we are very satisfied with the functionality
  • strictly positive impact.
  • Have recieved important records , test results
  • aloows us to provide more quality care for our patients
we had fax servise integrated into our scanner , printer. more often than not faxes would fail causing a delay in care

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

With our previous fax program , faxes would get held up or be limited in amount of pages sent / recieved. with 8x8 settings are based on our needs these issues are non existent

8x8 Work Feature Ratings

Hosted PBX
Not Rated
User templates
10
Call reports
Not Rated
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
Not Rated
Mobile app for Android
10