8X8 in the work place
October 18, 2023
8X8 in the work place
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We use 8x8 X Series for our phone tree system. We needed an update to our system and this provided such. We are now able to use the system virtually which solved our issue of employees who work remote or in different countries being able to use our phone system. We have also been able to eliminate physical phones and have a cost savings. The meetings platform is used for our virtual meetings with clients also letting us cancel our subscription to zoom.
- Setting up the call tree is simple and very user friendly
- Easy to use moblie app
- Comprehensive meeting functions
- Reception is sometimes spotty
- The voice for the automated system could be more "human"
- Being able to pull physical extension lists
- We are able to route calls more efficently
- Looking at metrics for our call volume has been eye opening
- Eliminating physical equipment has been a cost savings.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes