Okay....if your use case is fairly basic.
January 11, 2024
Okay....if your use case is fairly basic.
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We utilize 8x8 for each of our employees to have a dedicated phone line that can link to their cell phones, desk phones, and Microsoft Teams accounts. We also utilize the options for rerouting calls as needed for if someone is unavailable or not answering their phone in a timely manner.
- Ease of setting up phone line
- Usually good uptime
- Able to make modifications on the fly
- In my opinion, desktop application is very finicky
- I think the customer/technical support is lacking
- Unable to create a fixed VOIP line
- We do not have any tangible results that I know of.
Do you think 8x8 Work delivers good value for the price?
Not sure
Are you happy with 8x8 Work's feature set?
No
Did 8x8 Work live up to sales and marketing promises?
No
Did implementation of 8x8 Work go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Work again?
No