8x8 is great but can improve a bit :-)
October 18, 2019

8x8 is great but can improve a bit :-)

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

It is used by the whole company and we really like the tool and options that it brings to our company. It still needs some little improvements, but, all in all, it's great.
  • Call
  • Client
  • Deskphone
  • Easier handling of the company directory.
  • Numbers on the desk phone.
  • Easy communication
  • More personality
Really good and fast.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

For anybody useful.

8x8 Work Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
9
User templates
9
Call reports
7
Directory of employee names
7
Answering rules
7
Call recording
8
Call park
5
Call screening
5
Message alerts
7
Video conferencing
7
Audio conferencing
7
Mobile app for iOS
8
Mobile app for Android
8