Great sound for a great price
April 22, 2020
Great sound for a great price
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
8x8 is being used company-wide, but primarily by myself and dispatch. The techs use the app in the field to call customers. When a customer calls back, the call is routed directly to dispatch.
- Sound quality is excellent.
- Voicemail to email is an asset.
- Routing and managing where calls go within the company have made life so much better.
- Onboarding process. I would like more step by step communication. I just need to know what to do, how, and when.
- We won't be missing anymore calls.
- Won't be answering non-emergency calls after hours either.
I haven't used any other phone system like this in the past.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes