Pricey, but does the job.

Education Verifications- they reach out to National Clearinghouse but in my experience if don’t get a response they just close the case. We’ve had instances where the degree is only verified after we push them to continue to follow up. We are also charged pass through fees that range from $7-21 on top of the base price for the education verifications. I think, this is standard but seems pricey.

Cost - we are moving on from Accurate as we have found a significantly more cost effective option

Cost Transparency - to understand what a single background check costs, we have to reach out to the support team. I wish on the order it would break down the cost of each.

Sending emails from accurate - in the last year, I had an issue suddenly pop-up. I use to be able to click a button "send email" where the background check would populate in my outlook. Suddenly, that stopped working...I made no changes on my computer or with security/network/etc.. I reached out to accurate and they were adamant that it was something on my side and provided no help. I now have to send background checks to myself on my phone b/c the email won't populate. It is very frustrating!