ActiveCampaign is the best choice for small businesses in the information product market
July 16, 2020

ActiveCampaign is the best choice for small businesses in the information product market

Dimitris Gkiokas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

ActiveCampaign is a crucial part of our business. As an e-learning company, we are heavily relying on email marketing, and on ActiveCampaign's incredible automations feature to provide a personalized experience to each user. It also allows us to keep detailed information on each contact, so that we can segment and approach each person in a way that serves both them and us the best. Every person in our company learns how to use ActiveCampaign, as most functions in the business are based on ActiveCampaign, or at least have some part that is connected with it.
  • Automations - this is the primary feature that got us to make the decision for ActiveCampaign.
  • Integrations - ActiveCampaign is integrated with almost any service your company will use.
  • Analytics - We love how ActiveCampaign allows us to understand so much about our customers and their behavior.
  • Price - We think that it's a little higher-priced than some of its competitors. But, we've been more than happy to pay for it anyway!
  • Ease of use - We are a highly technical team, so we can use all features of ActiveCampaign with no issues, but a little less tech savvy team would probably face some issues.
  • Open rates have gone from 20% to 25% thanks to the custom experiences we can set up for our users.
ActiveCampaign is one of the most robust email marketing providers. For us, its automations feature is what has really got us into it - in addition to the fact that every single aspect of email marketing is covered very well, like forms, lists, tags, etc.
ActiveCampaign is very well suited for companies that need a very robust email marketing system, that features high-end technology on all fronts. When it comes to using a CRM, ActiveCampaign has a quite decent CRM, but if you want to manage a huge amount of leads across multiple pipelines, you may need to look for a more tailored solution.

ActiveCampaign Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
9
Landing pages
Not Rated
A/B testing
10
Mobile optimization
9
Email deliverability reporting
9
List management
8
Triggered drip sequences
10
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
8
Event/webinar marketing
9
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
10
Standard reports
9
Custom reports
Not Rated
API
10
Role-based workflow & approvals
Not Rated
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated