Overall Satisfaction with ActiveCampaign
We use ActiveCampaign as our main CRM and email marketing tool. We use the automation for nurturing and selling to our prospects and to send notifications to our current paid clients
- Customer Support. It is fast and helpful
- User friendly interface. Very easy to use
- Drag & Drop features are extremely helpful when creating emails
- full integration with other tools
- Some glitches in the Automations tab (not showing the number of subscribers sometimes)
- At certain times the platform gets a little slow
- Price gets expensive when you have a little more than 10.000 contacts (the next tier is 25.000)
- Almost 100% of our sales come from automations inside ActiveCampaign
- We have been using it for several years and plan to keep using it
- Keeping our lists clean is important to not over pay for inactive users
- Ontraport and Sendinblue
We switched from Ontraport (we were users since they used to call themselves Office Autopilot) to ActiveCampaign because we found the user interface easier to use and with a friendlier design.
We have been testing Sendinblue for transactional emails, because it is cheaper but it doesn't have as many options or tools as ActiveCampaign has, so they are not interchangeable.
We have been testing Sendinblue for transactional emails, because it is cheaper but it doesn't have as many options or tools as ActiveCampaign has, so they are not interchangeable.
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes