Insights into Adaptive Insights
September 23, 2015
Insights into Adaptive Insights

Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Adaptive Planning, DIscovery
Overall Satisfaction with Adaptive Suite
Adaptive Insights is currently used across the entire organization. It is used to help financial planning, budgeting, and reporting. Our organization has a cycle of one annual budget, and a monthly forecast. Adaptive Planning allows us to keep multiple versions active - we can work on budgets and forecasts. We also import actual data and run variance reports between budget and actuals, and compare multiple forecasts. The biggest problem that Adaptive Planning helps us to address is quick review of data. It is easy to import actuals and to keep reports updated.
- Formulas are easy to understand and to write. It is helpful to work with a consultant to get started, but once you are started, you can maintain the system on your own. (I work in the finance office, so it is easy to manage, even for non-technical staff.)
- Ad-hoc reporting is great - the drag and drop feature makes building reports quick.
- Customer service is excellent.
- Discovery could use more flexibility. It would be good to give users access in Adaptive Discovery that is separate from their data access in Adaptive Planning. Also, the headers for time or other areas can't always be changed. (For example, I can't change "2014-2015" to show as "FY2015" on some dashboards.)
- Adaptive Insights is currently working on this, but Java is frustrating. It seems to break at the most inopportune times. I will be glad when Java is completely removed from the system.
- Reports are limited to 15,000 rows, which is sometimes too small.
We selected Adaptive Insights for two reasons:
1. They are cloud based. With the software being managed on the cloud, we do not need to worry about managing servers, broken data tables, or other back-end concerns. We also don't have to wait for our (already taxed) IT department to rewrite queries or fix problems. Adaptive Insights takes care of all of that for us!
2. Their customer service is excellent. I have always been treated with respect. Their response time is amazing, and they are always working to help find solutions.
1. They are cloud based. With the software being managed on the cloud, we do not need to worry about managing servers, broken data tables, or other back-end concerns. We also don't have to wait for our (already taxed) IT department to rewrite queries or fix problems. Adaptive Insights takes care of all of that for us!
2. Their customer service is excellent. I have always been treated with respect. Their response time is amazing, and they are always working to help find solutions.