Adobe Experience Manager
September 11, 2023

Adobe Experience Manager

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Others

Overall Satisfaction with Adobe Experience Manager

Our group is responsible for content enablement and content management. We access the product, make changes to our different websites, and add, update, and delete content. It's site maintenance for our various sites, but it also allows us to implement changes quickly as opposed to waiting for releases and encoding code updates. It allows us to do things in real time.
  • I love the ability to publish my own work and schedule it. That saves us a lot of time when something's going to be implemented on the weekend or in the wee hours of the morning. Then we can schedule it and it easily allows peer review so my colleagues can go in and see my work, make sure it's correct and we can sign off on it.
  • In our organization, we've done quite a bit of customization on certain components of the product. For example, it's a bit limited from a column control for content perspective. So we've had our developers come in and make changes to the components and deploy them so we can use them to deliver the business requirements.
  • I think it's been very positive. I think all the business gets used to it, so we built our operational processes to make sure it's nice and controlled, but it's still again, doesn't have to wait for six weeks to release or development and can go through all those cycles. It just goes through our process and then huge benefits for this product for sure.
It's very user-friendly. So the older versions I was sort of a proponent of, because I'm a creature of habit, but once I understood the new version and how to edit and update fragments and components and such, it was very easy to use and implement.
  • The scheduling. I like being able to bring in different types of content and just the ability to drag and move things around very quickly and easily. It's handy.

Do you think Adobe Experience Manager delivers good value for the price?

Yes

Are you happy with Adobe Experience Manager's feature set?

Yes

Did Adobe Experience Manager live up to sales and marketing promises?

Yes

Did implementation of Adobe Experience Manager go as expected?

Yes

Would you buy Adobe Experience Manager again?

Yes

It's definitely appropriate for changes. So if you want to implement changes quickly. But where it's less appropriate would be where there's specific functions like where we want to capture different pieces of information from a user, so that type of thing that requires the custom code development like I spoke of earlier.