Marketo Engage > Any other platform
April 27, 2023

Marketo Engage > Any other platform

Shane Webster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Analytics
  • Marketo Sales Insight

Overall Satisfaction with Adobe Marketo Engage

We use Marketo Engage for lead generation through email campaigns, content syndication programs, tracking website visitors, lead scoring to provide sales with the warmest leads as well as the core foundation for our metric reporting on MQE's, MQL's and SALs. In our industry we have to break through the noise and Marketo has such great segmentation and dynamic capability which helps us to be targeted and personalized in our approach to prospects. We use Marketo to nurture our leads all the way from being anonymous users to sales ready prospects. Marketo Engage is I'd say the most advanced marketing automation tool out there and addresses any business problems which we may incur.
  • Marketo has indepth reporting capability which helps you truly track your ROI for campaigns across all channels, email, social, events, tradeshows etc
  • Once you have set up your segmentations and use dynamic content, you are able to be extremely targeted and personalized in your approach to engaging prospects. Increases opens, conversions and engagement all round
  • I think there could be improvement in the ease of being able to report on the customer journey through their lifecycle stages. How long it takes for an anonymous user to go through each lifecycle stage until becoming a potential opportunity. It seems complicated to set up and could be more visually appealing.
  • Product Launches
  • Lead Management
  • Prospecting / New Business
  • Other
Our main use case for Marketo is lead generation, we use it to promote all of our product launches to our customers as well as to promote all of our content pieces to our database to generate leads. We also use Marketo to nurture our database through from TOFU to BOFU.
Marketo Engage is far more advanced and offers a wider range of capability and customization. It is not just an out of the box tool.

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

Yes

Did implementation of Adobe Marketo Engage go as expected?

Yes

Would you buy Adobe Marketo Engage again?

Yes

Marketo is well suited to any medium to large size organization, it is a best-of-breed automation software and it can be quite complex without having the relevant training.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
6
Dynamic content
10
Ability to test dynamic content
10
Landing pages
8
A/B testing
10
Mobile optimization
8
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
10
Calendaring
8
Event/webinar marketing
10
Social sharing and campaigns
9
Dashboards
6
Standard reports
8
Custom reports
7
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
8
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated