Adobe Sign is helping us go paperless
January 07, 2021
Adobe Sign is helping us go paperless
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Sign
Adobe Sign is being used across the whole organization to sign documents, from accounting to marketing, sales, internally between our departments, and externally with our partners and clients. It addresses the business problem of managing paper as we aim to become a paperless firm. It also eliminates the problem of slow turnaround due to waiting for signatures, which makes our workflows more streamlined.
- Easy-to-use interface
- Very customizable
- Streamlined processes--like PDFs automatically sent to inboxes
- Billing was very confusing
- Sales was not very knowledgeable
- Features very confusing--limited number of signatures on every package.
- No API support
- Quick turnover for work in progress
- Customer service improved due to the ease of signing
- Streamlined processes
We used it for every form and document that needed to be signed or filled out, internally and externally. The government is just recently allowing it to be used for legal documents. It was super helpful, as our industry required many of the same forms that needed to be signed every year. It streamlines our workflows as we need many forms to be signed throughout our processes.
Do you think Adobe Acrobat Sign delivers good value for the price?
No
Are you happy with Adobe Acrobat Sign's feature set?
No
Did Adobe Acrobat Sign live up to sales and marketing promises?
No
Did implementation of Adobe Acrobat Sign go as expected?
Yes
Would you buy Adobe Acrobat Sign again?
No
They were about the same. I think DocuSign has more integrations with other software, like other tax software or client portals and firm intranets. It also has unlimited signatures packages, which are great for firms with fluctuating needs. I selected Adobe Sign because the interface is easier to use for staff and clients who aren't very tech savvy.