TrustRadius
Nostalgic for PayForce
https://www.trustradius.com/hr-managementADP Vantage HCMUnspecified7.2117101
Shelly Guilmette profile photo
Updated May 30, 2019

Nostalgic for PayForce

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ADP Vantage HCM

We use Vantage for payroll processes and it was implemented as a replacement for PayForce.
  • fairly intuitive most of the time
  • nice new user experience for employees with MyADP
  • can process payroll
  • functionality is spotty - some things work differently depending on the field or page you are on - but not consistently across the application - some user ID fields need to use a leading zero - some you cannot use a leading zero
  • lots of wasted space which requires the use of slide bars to view info - tons of extra key strokes to view or get into the information you want
  • not a lot of thought given to how users will utilize/interact with the application - during our testing phase we were finding issue that should have been resolved in beta testing - some reports the headers are illegible due to poor formatting which we were told were a 'vantage design' and that we would get used to it
  • the best way to get system enhancement requests to ADP is to complain/comment on The Bridge was the direction we were given
  • we had a fully functional system which did all that we needed and were forced to 'upgrade' to a product which does not provide the basic functions that we had on the 'old/outdated' application - would have expected to get at least what we had plus some new functionality - now forced to redesign processes and find ways to work around vantages' limitations
  • negative -it slows our processing due to limitations and issues
  • negative - makes us more reliant on our service rep which slows us down (we used to be able to make changes like adding departments on our own - now our rep has to do this and other maintenance for us)
  • negative - we now have to pay for ADP to process adjustments for us instead of being able to use adjustments on our own
  • payforce
PayForce did everything we needed with less dependence on ADP and at lower cost - Vantage cost more, delivers less and makes us more dependent on ADP - if we had an option we would have stayed on that platform.
It might be a better fit for companies looking for an HR solution as it seems that more thought and attention was paid to non-payroll functions - but for payroll only not the best option.

ADP Vantage HCM Feature Ratings

Employee demographic data
5
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
5
Support for external payroll vendors
2
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
5
Approval workflow
Not Rated
View and generate pay and benefit information
3
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
3
Pre-built reports
3
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using ADP Vantage HCM

8 - Payroll
2 - technical - problem solving - analytical - critical thinker
  • calculation of payroll
  • maintenance of employee info and history
  • reporting
  • analytics
  • additional reporting
  • timekeeping
sometimes I wish there was a better alternative - it is a good product but very expensive and we don't always receive the level of support that could be expected when paying such a high premium - we were basically forced to migrate onto this new platform that does more than we want as a payroll only client but were not given an alternative - this newer and better product had to be customized to perform tasks we expected to be standard and required a lot of our time and effort to manage at higher costs and our level of support reduced - was not a very satisfying experience - although it now functions as needed and most of the time it is ok - there are very basic issues which should have been resolved in beta testing that are a constant frustration - hope more time and planning is being put into whatever is currently in development to avoid this in next 'upgrade' of the product

Using ADP Vantage HCM

when required to move from PayForce to Vantage we expected to have greater functionality and reporting - did not expect to be forced to move to a product that was not ready, provided less functionality, required more dependence on ADP Service Rep for day to day function and cost more - was a big swing and a miss for ADP
ProsCons
None
Unnecessarily complex
Difficult to use
Inconsistent
Cumbersome
Lots to learn
  • data bridges - if setup correctly (which is challenging) work well
  • fairly intuitive to move around although often have to execute several commands to do something simple - too many clicks required for everything
  • takes too many clicks or scrolls to find or view information - the use of the screen space can be annoying
  • if you are looking at an employees information and need to review history it takes you to the 1st tab and you have to navigate back to where you were each time - very cumbersome and not well designed
  • lack of consistency across screens - some sort one way others sort differently - some fields require a leading zero while some will not yield results if a leading zero is used
  • why are we finding issues with system that should have been resolved in beta testing
  • lack of effective dating is troubling and likely to cause issues with auditing
  • batch output reports are poorly designed and difficult to use/audit - or some no longer exist (PayForce ALPAY002A)
  • ...