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ADP Workforce Now review
December 10, 2019

ADP Workforce Now review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is being used by Human Resources, benefits and commission reporting. The reporting allows for quick data gathering and reporting.
  • ADP Workforce Now program is great for tracking employees and allowing them to track their pay, PTO, and paycheck history.
  • Keeps employees' records in one location. We have even been able to have employees DocuSign paperwork and upload it to the program.
  • It needs customization to fit individual companies' needs.
  • While very helpful, customer service can be a bit slow.
  • ADP has automated several processes that used to be manual, which has freed up time to focus on other goals related to increasing our ROI.
  • It integrates with other systems too (Workday, etc.) to help automate processes, also freeing up time.
It is very user-friendly and for the most part you can always reach someone in customer service to help you with problems and any reporting needs.
  • None
ADP by far exceeds both Namely and Paycor in processing and reporting needs.
The customer service representatives are great to work with and great at their job. It is so easy to train employees and have those resources at their fingertips. ADP Workforce Now is so easy to use. Requesting time off, reviewing PTO balance, reviewing and changing benefits, update direct deposit without contacting HR. Literally everything you need to do regarding work is right at your fingertips. Software is so convenient.

ADP Workforce Now Feature Ratings

8.0
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.0
Pay calculation
9
Support for external payroll vendors
7
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
8.7
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
8
8.5
View and generate pay and benefit information
8
Update personal information
9
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
7.0
Report builder
9
Pre-built reports
5
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.8
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
7
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
7.0
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Applicant Tracking
7
Notifications and Alerts
7