ADP Review
October 05, 2021

ADP Review

Thalian Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

In our organization, we use ADP Workforce Now's Time & Attendance piece, the Mobile Solutions App and reporting. Our agency is looking to branch out and use the other features that are provided.
  • Time and Attendance
  • Reports & Analytics
  • Position Control
  • It has had a positive impact on the efficiency on how payroll is processed.
Overall, the software is good.
  • We are in the process of integrating the analytics piece.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support is great and very responsive.
ADP is well suited for our agency, especially since we are trying to push the employees to be self serviced.

ADP Workforce Now Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
4
Balance details
7
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
7
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
1
Performance improvement plans
1
Review status tracking
1
Review reminders
1
Multiple review frequency
1
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated