Item: ADP Workforce Now
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

At my workplace, we use ADP for everything. It is perfect for HR Professionals. HR systems, onboarding through ADP, and payroll. Able to make custom reports as well. Also used to clock in, out, and request time off.

Pros and Cons

Customer service
Having helpful materials for HR Professionals.
Very clean and continually advancing.

G/L interface
Reporting
Online onboarding setup

Return on Investment

Cleaning up files
Keeping important dates in mind
Payroll

Scalability

Fairly easy and straightforward, but I often have to call the ADP Help Desk to get certain reports made, and many other things that I have to reach out for help with. I do like all of the videos I have found on ADPs Youtube for help.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

Their Support Team is amazing and ready to help always. Sometimes there is a really long wait though.

Likelihood to Recommend

Appropriate for normal office conditions. Using it for a small small business with few or no full-time workers would not be ideal in this setting. Small businesses that do not have full-time workers may not need all of the great things that ADP offers.

ADP has got me!

Overall Satisfaction with ADP Workforce Now