Highly Recommend ADP WFN
July 10, 2023

Highly Recommend ADP WFN

Melissa DuQuesnay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I have been using ADP for 18+ years and currently use WFN. The WFN platform has so much capability with fufilling the needs of an organization. We currently use the Recruitment & Onboarding, Payroll, Time and Attendance, Tax Service, WGPS, Benefit Module and are looking into expanding into the Performance and 401k management modules. WFN is a one stop shop for payroll services and that is extremely helpful with ensuring that your day to day operations are more simplified and all located in one platform.
  • Employee Self Service
  • Time and Attendance
  • Account Representatives consistently available for assistance
  • Profile management & security systems
  • Position control should be added
  • Activity configuration is too cumbersome and not user friendly
  • More automation had decreased the necessity for multiple people to one task
I do not have feedback on this. Departments that are willing to incorporate WFN into their everyday will have a far better experience than others who are resistant.
Both have been very easy to integrate.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

We have gone through a few reps...some great and others not great. Our current rep is very helpful and is able to address items specific to our company. It adds a level of comfort to have a rep that knows you and is able to provide insight and be familiar with your company.
Employees seeking employment can complete an online application that immediately flows to the next step after acceptance of the position and so on. There is less room for data entry errors and is more accurate.

ADP Workforce Now Feature Ratings

Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Direct deposit files
10
Reimbursement management
Not Rated
Approval workflow
2
Balance details
5
Annual carry-forward and encashment
Not Rated
Update personal information
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated