Pretty good program and I love the layout. Keeps us organized.
Anonymous | TrustRadius Reviewer
May 21, 2020

Pretty good program and I love the layout. Keeps us organized.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Agorapulse

We use to post on all our client's social media accounts and respond to DMs.
  • Organized
  • I love the layout.
  • I can manage my team.
  • I don't like the reports at all.
  • Should be allowed to have listening turned on for every client, at least on competitors, included in the base price.
  • Faster customer service or a dedicated account manager so that it's not a bunch of different people dealing with my account.
6 - Marketing Team
  • Not sure as it's all organic posts. I tried to hook up our ads to it but didn't see a difference.
  • In the reports, Agorapulse will make up a random ROI and it makes no sense. We have to go back and delete it.
I think it's the best program out there for what it does. I think it looks a lot nicer than Meltwater, but Meltwater allows you to schedule IG stories and it doesn't have to be pushed to your phone, which was almost enough to leave and sign on with them.

Agorapulse Feature Ratings

Boolean keyword searches
5
Filtering out noise/spam
5
Content planning and scheduling
6
Audience targeting
2
Workflow management
8
Automated routing and prioritization
6
Customer interaction histories
6
Bulk actions
6
Lead generation
1
Campaigns and promotions
3
Twitter
6
Facebook
6
LinkedIn
4
Instagram
6
YouTube
2
Campaign success analytics
1
Real-time tracking
1
Competitor analysis
1
Role-based user permissions & privileges
7
Mobile access
1