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Airbase for Large Multi-entity users
February 29, 2024

Airbase for Large Multi-entity users

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Airbase

We have about 30 entities across multiple states that we currently manage using Airbase. It houses all of our corporate spend, including Accounts Payable, Corporate Cards, and Employee Reimbursements. We have built approval workflows to manage the spend occurring by numerous individuals that travel. The most important feature for us is the GL integration between NetSuite.
  • GL Integration
  • Vendor Management, including 1099s
  • Virtual Cards
  • The prefund requirement for corporate cards is burdensome for a multi-entity company.
  • Many of the pages require you to view one entity at a time, which is inefficient when managing many different entities on a daily basis.
  • There is no ability to assign an expense to a different entity, other than the entity the card is assigned to. When you have employees that travel to multiple sites, their expenses must manually be allocated on the back end.
  • The software saved us hundreds of thousands of dollars by flagging duplicate spend.
  • By using the accounts payable management tool, we saved 10 hours per week on making manual payments.
  • The GL integration feature saved us 10 hours per week that used to be spent recording bills/payments in NetSuite.
The UI/UX is very intuitive and it is easy to find all of the most useful shortcuts on the Dashboard page. There is also a clear list of what one would be looking for on the left side of the page at all times. However, there is room for improvement because it can sometimes be difficult to locate the correct location to change a specific setting as an Admin.
The accounts payable automation did save our company a significant amount of time. The software would remember who the appropriate approver was based on the vendor name, making the intake process much faster. The software appears to remember what entity was last charged for that specific vendor, which was helpful at times. However, our company receives invoices from the same vendor for many different entities, and the software was unable to differentiate between the different entities.
We originally were evaluating Stampli when looking for a corporate spend solution. We decided to go with Airbase for two reasons: 1) Pricing structure and 2) Employee Reimbursements. Airbase pricing was based on actual number of payments initiated, whereas Stampli was based on number of invoices read by their OCR software. For us, that meant that invoices received twice by vendors, or invoices that were not going to be paid via Stampli would all count towards our 'invoices processed' number, which we did not want to happen. Also, Stampli did not have the ability to process employee reimbursements, and Airbase included that functionality.

Do you think Airbase delivers good value for the price?

Yes

Are you happy with Airbase's feature set?

No

Did Airbase live up to sales and marketing promises?

No

Did implementation of Airbase go as expected?

Yes

Would you buy Airbase again?

No

Airbase is suitable for companies that don't have very many legal entities. The features for multi-entity companies are inefficient, often requiring the user to look at only one entity at a time. That, coupled with requiring the company to prefund money into an Airbase account in order to use a physical corporate card or virtual card can be burdensome. Prefunding requires that you maintain cash in Airbase in order for the credit cards to be used, which in reality, is more like a debit card. And when using multiple entities, you have to have money in separate accounts. Therefore, you have to constantly monitor if you're balances are sufficient. There is a feature to auto load funds when the balance reaches a certain threshold, however, the loading of funds takes 5 business days. It was almost impossible to predict at what point wallet loads needed to be initiated, and therefore required a significant sum of cash to sit in Airbase accounts. There were instances where significant costs would come up, and our employees were unable to pay for them because the cash ran too low before the wallet load was completed.

Airbase Feature Ratings

Accounts Payable
8.5
Automated Accounts Payable Processes
8
Vendor Management
9
Payment Management
8.3
Customizable Approval Policies
8
Financial Document Management
8
Payment Status Tracking
9
Payment Audit Trail
9
Duplicate Bill Detection
10
Advanced OCR
7
Electronic Funds Transfer
7