TrustAppian
Updated March 18, 2019
TrustAppian
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Appian
We customize Appian to support various business processes in the organization. There are multiple business units that currently use it.
- It's easy to configure/customize.
- It provides a consistent workflow across multiple pages/functions.
- It's designer interface allows for quick troubleshooting.
- There are places that come out-of-the-box that we can't customize, especially the user profile which sometimes, depending on the country/region privacy requirements, we need to be able to modify.
- There are places where brute force or hard coding is necessary
- Positive: It helped our business partners centralize transactions and therefore allow for a single source of reporting data
Not sure what this is, actually. But this is the name of the module we're doing.
Appian Feature Ratings
Using Appian
500 - Legal and Compliance
Both technical and analytical.
- Matter submission
- Workflow management
- Reporting
- We were able to integrate Appian with various legacy applications
- It's easy to troubleshoot or override a process
- Reporting and integration with PowerBI / more powerful reporting tools
- Process automation like integration with MS Flow
Evaluating Appian and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Third-party Reviews
I won't; but others might have an opinion about the price.
Using Appian
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient | Requires technical support Lots to learn |
- Workflow management and the ability to change the workflow easily
- Troubleshooting and restarting a process
- User management
- Troubleshooting tiny quirks e.g. we have not gotten a resolution for freezing multi-select drop down fields as well as on an issue related to a user getting logged out.
Yes - It's ok as far as I've seen it; but I haven't fully used it.