Great flexibility and customizations offered with Atera
Updated December 15, 2023
Great flexibility and customizations offered with Atera
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atera
We primarily use Atera as a Remote monitoring, billing and report management software. We work with a lot of customer data and advanced reporting and prompt alerts were very much essential for us. With the help of Atera, we were able to seamlessly integrate our backend process into this remote monitoring and management tool.
- Atera provides very good ticket and billing management
- The dashboards and reports are easily customizable and are visually appealing
- Patch management capabilities are very good with Atera
- Scheduling alerts can be made a lot better
- We have somewhat limited control over network hardware
- The network discovery mechanism can be made a little bit quicker
- The seamless remote monitoring and management has improved our overall working efficiency
- Atera has helped us cut down unnecessary and redundant costs
- The AI and automation has helped us reduce overall errors by 75%
Atera's single centralized platform approach has been beneficial for us in so many ways. We are able to cut down on a lot of redundant spends and also improve our overall effectiveness and working efficiency. The single platform approach for billing and reporting enables us working better across teams. Also, with the flexible remote monitoring capabilities, we are able to speed up our entire workflows too.
Do you think Atera delivers good value for the price?
Yes
Are you happy with Atera's feature set?
Yes
Did Atera live up to sales and marketing promises?
Yes
Did implementation of Atera go as expected?
Yes
Would you buy Atera again?
Yes