Happy with Avalara.
May 13, 2019

Happy with Avalara.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • CertCapture

Overall Satisfaction with Avalara

We use Avalara for our tax calculations, return filing, exemption certificate validation, and most recently our state tax registrations. We are using Avalara in the Finance department. Currently, we are filing our own returns, but we are working with Avalara to set up the filing of our returns for us.
  • Tax calculation.
  • Cert validation.
  • State registrations.
  • Tax return reports could be set up better to aid in return filing. Many of the reports are not set up in a format that is ready to file.
  • Tax calculation to the jurisdiction level has greatly improved the accuracy of our tax calculation.
No insights in particular.
  • Magento.
  • Amazon.
Integrated on the transaction level. It was very difficult with Amazon and not so difficult with Magento.
Great at tax calculation, but could use some improvement in return formats.
Yes, we recently used Avalara for tax registration in new states.
Avalara is more accurate.
Avalara is great for tax calculation, but could use some improvement in the tax reports for users who choose to file their own returns.

Avalara Feature Ratings

Sales and Use Taxes
7
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
8
3rd-Party Software Integrations
4
Tax Data Reporting
6
Compliance Administration Management
Not Rated
Tax Exemption Processing
6
Tax Document Management
6
Complex Tax Scenario Management
Not Rated