Overall Satisfaction with Avalara
We use Avalara for our entire organization. We sell products that are moving to a national level. Avalara provides us with the knowledge of when to add new states due to meeting thresholds. They help us manage our tax-exempt certificates and keep us updated on all changes.
- CertCapture.
- I don't care for having to make scheduled appointments to talk to someone.
- Avalara filing sales tax has saved me 2 work days a month.
- NetSuite
We implemented both at the same time. They assisted with all of it and even offered some training on how to use Avalara in NetSuite.
- Avalara Returns
- CertCapture
The returns have saved us a lot of man-hours getting the information together. The CertCapture has helped us stay up to date on the certificates.