Overall Satisfaction with Avalara
As a first-time entrepreneur, the learning curve is steep, and there are so many verticals to cover. Avalara made the tax collection and tracking portion so much easier. I would be remiss not to highlight [...], an Onboarding Specialist, who embodied professionalism and customer service. She took what would have been a very daunting task, and walked me through the entirety of the process, always responded promptly to my inquiries, and was patient and professional. If this is the type of individual Avalara hires, clearly their standards are high, and they ensure that their products have the best possible ambassadors. I couldn't recommend their services enough.
- Customer Service.
- Filing Taxes on client's behalf.
- Sending prompts ahead of schedule.
- The excels can be a little bit glitchy at times.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
- Saved me a tremendous amount of time.
- Peace of mind in knowing all tax-related matters were taken care of.
- Accounting.
Not at all.
- Avalara Returns
Very much benefitted.
Not applicable.