Overall Satisfaction with Avalara AvaTax
We use AvaTax to appropriately charge our customers tax according to their tax liability status and the state to which we ship their product. Our admin department manages the features and it solves the problem of manually tracking the tax jurisdictions for our customers for every order. Also, in conjunction with CertCapture, the resale certificates are managed and tracked much easier.
- AvaTax software is user-friendly.
- AvaTax provides lots of report options for pulling data.
- Understanding the concept of billable transactions for pricing purposes could be made easier so choosing the right tier isn't a guess.
- AvaTax eliminates the need for a person(s) with tax compliance knowledge to be constantly staying abreast of the ever-changing tax rates to the local levels.
- Microsoft Dynamics NAV 2017
- Sana E-Commerce
The integration was not complicated with the right people involved.
Our company definitely benefited form the CertCapture feature. We now have a tool to organize, access and update resale certificates for our customer.
We looked into CCH.