BigCommerce - Big Rewards
May 17, 2019

BigCommerce - Big Rewards

Mike Toger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

BigCommerce powers our internet platform. We launched the current store last February. We migrated from Magento. The transition was very smooth and faster than expected. BC is so much easier to customize and maintain than our old Magento platform. We are now beginning to use BC as our instore POS with very good initial success.
  • Easy of initial setup
  • Very easy to customize the look without a look of custom coding
  • Most needed feature are included with the platform
  • Very good selection of plugin Apps
  • The need a way to accept Purchase Orders
  • There in no way to have Net payment terms in the standard setup
  • Additional price list must be maintained seperately from the item pricing
  • Our order transaction value has risen over 20%
  • Cost of using BC is much lower than our previous platform, plus we do not have to have separate hosting costs
  • Reduced costs to maintain and update the website
  • BigCommerce recently migrated all their
    accounts to Google Cloud Platform
  • Redundancy of there servers
  • Uptime is well above 99.98%
  • Outstanding Support - Including setup / pre-launch and ongoing
  • The new BigCommerce App with WordPress integration has opened multiple possibilities for growth opportunities. It is very easy and cost effective to create addition content sites and have BC power the back end. We can create offerings to a very narrow group of customers and target our marketing to them.
  • The Google Shopping App simplifies to process to offer your products on the Google Shopping platform. The initial product upload is very simple and product maintenance is a breeze.
Big Commerce advantages:
  • Lower cost for the service
  • Lower cost not having to host
  • Ease of customization
  • More Apps and APIs
  • Catalog has more standard options
  • Much easier to integrate with Google Shopping
  • WordPress App
BigCommerce is very well suited for startup companies to larger enterprise organizations. Their scalability makes them an ideal platform to start on and grow and the business needs change.

The one area that BC is a bit weak on is B2B selling. But they have recognized this and are working on additional function for B2B and wholesale accounts.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
8
Branding
5
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
8
CMS
5
Abandoned cart recovery
5
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
8
Multi-site management
4
Order processing
10
Inventory management
6
Shipping
6
Custom functionality
10